The Associate Director for Student Success Programs, within the Student Success Center (SSC), is part of a team responsible for supporting student retention, persistence and satisfaction, resulting in increased retention and graduation rates on the Oxford campus. The Associate Director is responsible for leading the development and implementation of high-profile, best-practice pre-arrival and transition programs focused on first-generation, low-income, and traditionally underserved student populations with the goal of improving the overall Miami Experience, from the point of enrollment through graduation, for these cohorts. The Associate Director reports directly to the Senior Director for Student Success.
Duties/Physical Demands: Work closely with offices across the Division of Enrollment Management and Student Success (EMSS), and throughout the University, to assist in the development, implementation, and support of pre-arrival and transition programs focused on first-generation, low-income, and traditionally underserved student populations with the goal of improving the academic and social experiences for these specific populations. Assist in overseeing the continued enhancement and stewardship of the GradU8 Scholars program, a student success initiative developed for low-income students and recipients of Miami’s need-based aid. The Associate Director works to intensively provide programming support to these underserved students to make the most of their college experience ultimately leading to a successful post-college life. Lead efforts and have oversight of Miami’s rapid response program for the first-year cohort. The Associate Director is responsible for the development and coordination of all outreach efforts for the Oxford first-year cohort including the use and integration of predictive analytics across all initiatives. Serve as primary Success Coach for students in the GradU8 Scholars and Cincinnati Scholars programs. The Associate Director continuously works to support these students through advocacy, problem-solving, and retention-related activities, including the untangling and resolving of complex problems and aiding with navigating University policies and procedures. Supervise the Educational Learning Specialist (ESL) team. Manage, mentor, and oversee numerous student ambassadors, including peer leaders, to support the pre-semester and transition programs.
Minimum Qualifications: Master’s Degree and 5 years’ experience in higher education Academic coaching/Advising/Counseling experience in higher education Excellent organizational skills Excellent interpersonal, oral and written communication skills Experience collaborating with diverse stakeholders and taking initiative Ability to be detail-oriented and contribute to strategic vision and planning
OEEO Statement: The University is committed to equal opportunity, affirmative action, and eliminating discrimination and harassment. Miami University does not discriminate on the basis of age, color, disability, gender identity or expression, genetic information, military status, national origin, pregnancy, race, religion, sex, sexual orientation or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations/or disabilities related to employment should be directed to ADAFacultyStaff@MiamiOH.edu or 513-529-3560. Miami University's Annual Security and Fire Safety Report with information on campus crime, fires, and safety may be found at: http://miamioh.edu/campus-safety/annual-report/. Hard copy available upon request. A criminal background check is required. All campuses are smoke and tobacco free campuses.
Master’s Degree and 5 years’ experience in higher education
Academic coaching/Advising/Counseling experience in higher education
Excellent organizational skills
Excellent interpersonal, oral and written communication skills
Experience collaborating with diverse stakeholders and taking initiative
Ability to be detail-oriented and contribute to strategic vision and planning
About Miami University
“Miami University, a student-centered public university founded in 1809, has built its success through an unwavering commitment to liberal arts undergraduate education, with complementary quality graduate programs, and the active engagement of its students in both curricular and co-curricular life. With a student body of 16,000, Miami effectively combines a wide range of strong academic programs with faculty who love to teach and the personal attention ordinarily found only at much smaller institutions. Faculty and staff are highly valued for their contributions toward the Miami experience. Employees enjoy a competitive benefits package and stable work environment as they work to support the university’s educational mission. Miami’s main campus is located in Oxford, Ohio, 35 miles northwest of Cincinnati, with regional campuses located in Hamilton and Middletown, Ohio, and a center in Luxembourg. Known as one of the most beautiful campuses in the nation, Miami, the nation's tenth oldest public university, is recognized for its striking red brick Georgian-style architecture and tree-shaded lawns. Take a Virtual Tour from our website.”