This professional staff member reports to Associate Bursar for Operations and Technology and participates in efforts to increase the efficiency and effectiveness of Bursar operations and systems. Duties also include support of student information systems, including refunding, interface coordination, system upgrades, testing, and assisting with payroll deduction, departmental reporting, statistical analyses, and customer service and support. The Coordinator also may serve in a cross functional capacity as representative for Bursar and Student Financial Assistance.
Participate in the analysis and implementation of processes and products that will increase the effectiveness and efficiency of the Bursar operations and systems.
Responsible for the production support of all student information systems, including:
Coordinating the interfaces and integrity of third party systems including ecommerce setup and maintenance.
Coordinating calendar events relative to system production, such as financial aid refunds.
Coordinating and running processes such as refunding, holds processing and payroll deduction charge file loading.
Assist with table setup and system security of the student information systems.
Perform various analyses using standard system reports, ad hoc reports and reports/queries against the student information, and information from outside service providers and other agencies to ensure data integrity.
Assists with troubleshooting, testing and implementing system enhancements and future software upgrades.
Develop departmental ad hoc and production support reports using university supported query/reporting and desktop tools to maintain statistical analysis of departmental operations. Assist bursar staff with development of reports for individual use; provide training for creating and using reports on an individual basis as needed.
Serve in a cross functional capacity as representative for Bursar and Student Financial Services.
Continuous review (and updating) of Bursar web content on the One Stop website.
Performs other duties as assigned.
OEEO Statement:The University is committed to equal opportunity, affirmative action, and eliminating discrimination and harassment. Miami University does not discriminate on the basis of age, color, disability, gender identity or expression, genetic information, military status, national origin, pregnancy,race, religion, sex, sexual orientation or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations/or disabilities related to employment should be directed to ADAFacultyStaff@MiamiOH.edu or 513-529-3560. Miami University's Annual Security and Fire Safety Report with information on campus crime, fires, and safety may be found at: http://miamioh.edu/campus-safety/annual-report/. Hard copy available upon request. A criminal background check is required. All campuses are smoke and tobacco free campuses.
Associate degree with a major in accounting, finance, business information systems or a systems-related field, or two years’ experience in a bursar or equivalent office may be substituted for an associate’s degree.
Demonstrated experience with reporting tools and desktop tools, with proficiency in report writing and data analysis, and an understanding of relational databases. Applicants must have strong critical thinking, analysis and problem solving, and PC skills, and the demonstrated ability to communicate across multiple constituencies: students, vendors, employees, and other departments. Must be detail minded, organized, and proficient in MS Word, Excel, and Access; must possess excellent written and verbal communication skills; must have the ability to handle numerous tasks, assign priorities, and handle confidential information; must have the ability to establish working relationships with co-workers, supervisors, university personnel, and students. Must be a self-starter. Must be willing to learn and think outside of the box to solve problems creatively.
Internal Number: 6976
About Miami University
“Miami University, a student-centered public university founded in 1809, has built its success through an unwavering commitment to liberal arts undergraduate education, with complementary quality graduate programs, and the active engagement of its students in both curricular and co-curricular life. With a student body of 16,000, Miami effectively combines a wide range of strong academic programs with faculty who love to teach and the personal attention ordinarily found only at much smaller institutions. Faculty and staff are highly valued for their contributions toward the Miami experience. Employees enjoy a competitive benefits package and stable work environment as they work to support the university’s educational mission. Miami’s main campus is located in Oxford, Ohio, 35 miles northwest of Cincinnati, with regional campuses located in Hamilton and Middletown, Ohio, and a center in Luxembourg. Known as one of the most beautiful campuses in the nation, Miami, the nation's tenth oldest public university, is recognized for its striking red brick Georgian-style architecture and tree-shaded lawns. Take a Virtual Tour from our website.”