Position Summary: Incumbent serves as first point of contact for patients in the ambulatory clinics, performing general clerical and reception duties. Enters patient data to the registration system and verifies insurance and/or third party coverage. Schedules, confirms and cancels patient appointments. The essential functions listed below are not intended to be an exhaustive list of all duties that may be assigned to this position, nor does it restrict the duties which may be assigned to this position if such duties reasonably relate to the position.
Rate Minimum $18.54 Midpoint $20.78 Maximum $23.01
Required Qualifications: Ability to effectively read, write and speak EnglishAbility to establish and maintain effective working relationships across the HealthSystemAbility to maintain a work pace appropriate to the workloadAbility to make simple calculations and perform simple mathAbility to work evenings, weekends and holidays as necessaryAbility to work variable shifts including evenings, nights, weekends, and holidaysDemonstrated effective written and verbal communication skillsDemonstrated experience using a computer, including data entry and retrievalDemonstrated experience using multi-line telephone systemDemonstrated experience using office equipment such as a printer, copier, fax, scannerMust be able to work weekends/holidaysMust demonstrate customer service skills appropriate to the jobMust possess the skill, knowledge and ability essential to the successful performance of assigned duties
Preferred Qualifications: Bilingual skill in Spanish or Vietnamese or ChineseDemonstrated experience working in a hospital or medical office settingDemonstrated experience working in registration, scheduling and/or authorization processDemonstrated experience working with TDS, Signature, IDXDemonstrated knowledge of insurance programs and/or government programsDemonstrated knowledge of medical terminology
Physical, Mental & Environmental Demands:To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements normally expected to perform regular job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation.
Since 1965, the University of California, Irvine has combined the strengths of a major research university with the bounty of an incomparable Southern California location. UCI's unyielding commitment to rigorous academics, cutting-edge research, and leadership and character development makes the campus a driving force for innovation and discovery that serves our local, national and global communities.