Job Requisition Number: 26680. At Cal Dining, we believe that “breaking bread together” is a unique aspect of dining on-campus with friends, faculty or staff. Our focus is on nourishing the Cal community, both for physical and social well-being, through customer-driven programs, culinary excellence and campus social responsibility.
Our service philosophy is centered around three key principles:
Flavor & Variety – We are committed to providing great tasting food for every palate. Our award winning program features a wide-variety of seasonal menus and ethnic specialties. We’ve partnered with top chefs and restaurateurs to bring quality offerings to our locations.
Health & Wellness – As leaders in providing “healthier-for-you” foods, we transitioned to natural, organic and trans-fat free food products and are 99.9% free of partially hydrogenated oils (PHO) in over 4,000 products.
Social Responsibility – We continually strive to do everything possible to minimize our environmental footprint. As a responsible neighbor, we are dedicated to supporting the Cal community, expanding our ecological efforts and encouraging our customers to do the same.
The Cal Dining team aims to be responsive by listening to our customers and responding to each and every customer comment. We demonstrate our commitment to responsibility by being the best possible stewards of our customer’s financial resources. We strive to provide best-in-class service, all while upholding the values of the UC Berkeley community.
General Cleaning • Appropriately disposes trash, compost, recyclables and other garbage from all dining service areas, cleans containers, trash collection areas and loading dock. Hoses out garbage rooms in units that have garbage rooms as needed. • Sweeps, strips, mops, buffs, waxes and vacuums floors in laundry room, kitchen, dish room, serving line, offices, bathrooms, storerooms and docks. • Cleans and maintains supplies in all dining service bathrooms. • Cleans walls, baseboards, mats, drains and vents in kitchen and serving line. • Cleans glass windows and doors. Cleans entryways and service lines. Spot cleans carpets. • Washes pots, pans and utensils; puts clean items away. Washes steam jacketed kettles. • Operates and maintains pot washing machine, floor scrubber, buffer, water vacuum, vacuum cleaner, steam jacketed kettles, dish machine, portable steam cleaner, mops and brooms • Cleans equipment: refrigerators, dish machine, trayveyor, kettles and pots. • Works and directs staff in dish room and pot-washing areas. • Power washes carts, docks, trayveyor and dish room. • Assists in cleaning all food service equipment on a regular basis. • Safely uses cleaning chemicals.
Customer Service • Provide customer service before and during meal periods to ensure availability to meet customer demand, including the following: • Maintains service and dining areas during meals periods. • Cleans up spills, keeps floors clear of debris, removes trash. • Maintains supplies of milk, soda syrup, CO2 and ice. • Responsible for table and chair set up in dining rooms. • Establish and maintain positive relations with our customers. Listen, and if possible resolves customers’ needs and reports them to the manager and/or supervisor. • Interact enthusiastically and pleasantly with customers and co-workers to ensure a positive interaction and outcome in every interaction. Responsible for practicing good stewardship with university and customer resources.
Other Tasks • Completes daily, weekly and special projects. • Assists in maintaining supplies and equipment. • Assists in identifying and solving cleaning and safety problems. • Puts away deliveries. • Breaks down cardboard boxes as needed.• Experience maintaining cleanliness and sanitation in a high volume kitchen/dining area. • Custodial cleaning operation experience, including experience in use of custodial equipment such as buffers and floor machines, power washers, blowers, and vacuum cleaners. • Knowledge of chemicals used in cleaning. • Knowledge of sanitation procedures. • Knowledge of healthy and safe work practices, personal protective equipment (PPEs), and MSDS sheets. • Experience following directions related to job responsibilities and sanitation requirements. • Excellent customer service skills, which include ability to take customer requests in customer-friendly manner and follow through. • Must have basic English skills (reading, writing, listening, speaking) and math skills related to the safe and efficient performance of the job. • Knowledge of food safety and sanitation • Basic skill to evaluate, trouble-shoot inquiries, establish priorities, follow plans and complete goals/objectives. • Ability to lift and carry up to 50lbs This is a partial-year career position with a furlough.
This position is governed by the terms and conditions in the agreement for the Service Unit (SX) between the University of California and the American Federation of State, County and Municipal Employees (AFSCME). The current bargaining agreement manual can be found at: http://ucnet.universityofcalifornia.edu/labor/bargaining-units/sx/index.html
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.