Salary Range: Salary commensurate with background and experience of the individual selected. Cal Poly offers excellent fringe benefits, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System and educational benefits for eligible employees. All rights associated with the appointment are governed by the Management Personnel Plan adopted by the CSU Board of Trustees.
Cal Poly is Seeking a Custodial Operations Manager for the University Housing Department!
The Position: Under the general direction of the Associate Director of University Housing the Custodial Operations Manager serves as a member of a four unit department within University Housing and serves as an active member of the University Housing Management Team. The Custodial Operations Manager has assigned management and full supervisory responsibilities for the daily coordination and delivery of custodial operational services which include custodial, housekeeping, conference, contract, and assigned project supervision within a residence hall and apartment physical plant of 45 building structures totaling approximately 1,572,605 square feet. In cooperation with the University's Office of Conference & Event Planning, supervises and coordinates the delivery of daily facility, housekeeping and support services to the conference program.
The Department University Housing consists of Housing Administration, Housing Services, Residential Life & Education, and Conference and Event Planning, sharing the overall responsibility for serving the on-campus housing program for over 7,200 residents, which includes 3,500 students living in residence halls, 3,700 students in the Cerro Vista and Poly Canyon Village Apartments; 45 students in Agriculture Housing units; and a summer conference program, housing approximately 16,000 guests annually. The University Housing Department consists of approximately 130 full-time staff, up to 100 part-time staff and 150+ student assistants with an overall annual Departmental operating budget of over $43 million dollars.
The Benefits: As part of the CSU system, Cal Poly offers a very generous benefits package, including the following:
Enrollment in CalPERS (Public Employee Retirement System)
Health, dental, and vision insurance at competitive rates or no cost to employee
Life insurance at no cost to employee
Program to allow employee or select family members to attend classes at any of the CSUs for reduced fees
Federal Loan Forgiveness Program
More information regarding benefits is available through this link Benefits
NOTE: To view the full position description including all the Required Qualifications click here
Minimum Qualifications (Staff Only):
EDUCATION AND EXPERIENCE: Equivalent to four years of supervisory/management experience in a custodial or housekeeping operation. A minimum of two of the four years must be in direct custodial operations management. (A degree in business administration or a related field may be substituted for two years of management experience in custodial or facilities operations.) Preferred custodial management experience in a large institutional operations setting serving a residential or live-in community.
LICENSES, CERTIFICATES, DEGREES, CREDENTIALS: Possession of a valid driver's license or the ability to obtain by date of hire.
1. Extensive knowledge of custodial and housekeeping operations and all related aspects of facilities management. 2. Comprehensive knowledge of custodial services practices and applications. 3. Demonstrated customer service experience requiring a very high level of diplomacy and professionalism. 4. Excellent supervisory skills with the ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations and mediate conflicts with diverse personalities, and to respond appropriately to conflicts and problems. 5. Ability to establish and maintain effective working relationships and communications within a diverse population, strong listening and interpretive skills, and the ability to deal positively with unexpected developments and diverse perspectives in and outside the University. 6. Ability to make sound management decisions in a potentially hazardous or emergency situation. 7. Excellent communication skills; ability to effectively communicate information in a clear and understandable manner, both verbally and in writing. Thorough knowledge of English grammar, spelling and punctuation. 8. Ability to maintain high quality/standards of work, ethics, commitment, and professional responsibility. 9. Ability to interpret, communicate and apply policies and procedures. 10. General knowledge of physical plant practices and systems, including working in multiple trades and skill disciplines. 11. Demonstrated ability to maintain a high degree of confidentiality. 12. Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines. 13. Excellent computer skills and proficiency with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email. 14. Working knowledge of or ability to quickly learn University infrastructure, policies and procedures. 15. Ability to manage a facility that is occupied and functioning at full capacity, 24 hours a day, seven days a week, year round. 16. Working knowledge of or the ability to quickly learn to work with and interpret multiple collective bargaining labor agreements. 17. Ability to develop and interpret contracts and specification bid proposals. 18. General knowledge of budgeting and accounting practices, including the development, projection, monitoring, and tracking of budgets. 19. Working knowledge of Cal/OSHA, Fire Codes, EPA (AHERA and NESHAPS) and safe labor practices and code enforcement.
Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude. Working knowledge of University Conference Service program administration. Custodial management experience in a large institutional operations setting serving a residential or live-in community. Proficiency in the following languages is a plus: Spanish.
***THIS POSITION IS OPEN UNTIL FILLED***
Ability to ascend and descend stairs and/or ladders.
This position requires an ability to work with or around common custodial cleaning chemicals.
Must be willing to travel and attend training programs off-site for occasional professional development.
Must be able to work overtime, occasional holidays, and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis.
Retired CalPERS members selected for this vacancy must request and be approved for reinstatement from retirement prior to the start date. Employment of retired CalPERS members will typically be for 90 days or less and must be for work requiring specialized skills or for a bona fide emergency to prevent stoppage of business.
This position classification has been defined as 'Exempt' and is not subject to the overtime provisions of the Fair Labor Standards Act (FLSA).
The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the Executive Order 1083 requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.
Full-time MPP employees are required to disclose outside employment at time of hire or within 30 days of taking additional outside employment subsequent to time of hire.
May be required to complete a Supplemental Employment Application Questionnaire, which contains questions pertaining to conviction history, and submit it when requested by Cal Poly. This disclosure is confidential and will not necessarily preclude applicants from employment.
Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly, San Luis Obispo. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Note: Cal Poly cannot deny an applicant a position solely or in part due to a criminal conviction history until it has performed an individualized assessment and linked the relevant conviction history with specific job duties in the position being sought.
Please note: Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. Sensitive positions are those requiring heightened scrutiny of individuals holding the position based on potential for harm to children, concerns for the safety and security of people, animals, or property, or heightened risk of financial loss to Cal Poly or individuals in the university community.
For health and well-being, Cal Poly is a smoke & tobacco-free campus. The university is committed to promoting a healthy environment for all members of our community.
About Us Cal Poly is a nationally ranked, four-year, comprehensive public university. Founded in 1901, the 6,000-acre campus is nestled in the foothills of San Luis Obispo, along California's scenic central coast and midway between Los Angeles and San Francisco. With a budget of $168.5 million, the university has a student enrollment exceeding 17,000 students and employs more than 2,000 faculty and staff members. Cal Poly is part of the 23-campus California State University system.
At California Polytechnic State University, San Luis Obispo, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility.
Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. California Polytechnic State University is an affirmative action/equal opportunity employer.
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About California Polytechnic State University, San Luis Obispo
Cal Poly is a nationally ranked, four-year, comprehensive public university, with approximately 17,500 undergraduate, 120 post-baccalaureate, and 900 graduate students. The Cal Poly community fosters teaching, scholarship, and service in a learn-by-doing environment where students, staff, and faculty are partners in discovery. Cal Poly has built an exemplary reputation on its learn-by-doing approach to the preparation of undergraduate and graduate students. It is a distinctive learning community offering academically focused students a hands-on educational experience that prepares them for today's scientific and technical world. Cal Poly provides a balanced education in the arts, sciences, and technology, while encouraging cross-disciplinary and co-curricular experiences. U.S. News and World Report has ranked Cal Poly #1 among public master's universities in the western United States for 24 consecutive years. The University values free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. As a campus, we welcome and nurture a rich array of different perspectives, ideas and cultures. We encourage international an...d multi-cultural education in order to prepare students for successful participation and competition in a diverse world and a global workforce. We believe that diversity of our students, faculty, and staff enlivens and enriches Cal Poly’s educational environment.