Please include a cover letter to clarify your aptitude for this position and upload it along with your resume as a single Word document or .pdf. Preference will be given to applicants with cover letters.
NOTE: Position will be filled at the Associate, Intermediate, or Senior level, depending on experience.
The Office of Admissions and Orientation seeks a motivated and experienced individual to serve as a key member of the team to support the enrollment growth goals of the University. The Transfer Credit Processing Specialist will join a professional, fast-paced, and cohesive team where work feels like a second home. Under direct supervision, the Transfer Credit Processing Specialist will be responsible for the entry of AP, IB, military, and college transfer credit into the Ellucian database. The Specialist will also assist with additional credit evaluation processes as well as other office functions related to student files and evaluations.
Use student information system (Ellucian) to data enter AP, IB, military, and college transfer credit of incoming students - quickly, accurately, and completely to support degree audit and advising
Assist with processing a high volume of admission applications and related supporting documents utilizing the customer relationship management (Salesforce) platform
Assist with mailing Transfer Equivalency Worksheets to students and providing digital versions to advising units
Image and link files
Participate in the assignment and release of final transcript holds
Provide continuous, timely, and courteous service when assisting all internal and external customers
Answer telephone calls and emails related to undergraduate admissions records
Assist in quality control through assurance of data integrity
Assist with special events and activities which could include some evenings or weekends
Perform other duties as assigned in support of office goals and core values
Bachelor’s degree preferred; high school diploma and commensurate experience at minimum
At least one year of data entry (or related) experience
Demonstrated knowledge and ability to use Microsoft Office software
Strong computer skills with an ability to learn and adapt to technology interfaces
Excellent organizational and prioritization skills with a keen eye for detail
Demonstrated experience of typing with accuracy and speed
Ability to work independently or in a collaborative, team-oriented office environment
Effective interpersonal skills with an ability to interact effectively with all audiences
Excellent oral and written communication skills
Awareness of the needs and expectations of college students and enthusiasm to support them
Experience with Ellucian student information system
Experience with college transcripts
General understanding of college recruiting, admissions, and orientations and the technologies and processes that support them
Shift/Hours/Days: Varies based on recruitment cycles.
This position is considered non-exempt in compliance with the Fair Labor Standards Act (FLSA).
The University of Michigan is an equal opportunity/affirmative action employer.
Internal Number: 171052
About University of Michigan - Dearborn
The University of Michigan-Dearborn is an interactive, student-centered institution committed to excellence in teaching and learning.We offer undergraduate, graduate, and professional education to a diverse, highly motivated, and talented student body. Our programs are responsive to the changing needs of society; relevant to the goals of our students and community partners; rich in opportunities for independent and collaborative study, research, and practical application; and reflective of the traditions of excellence, innovation, and leadership that distinguish the University of Michigan.