This individual serves as a confidential aide to the president and a representative to a wide variety of internal and external constituencies. The position is comprised of a broad range of responsibilities including negotiating and maintaining the president’s schedule, assisting with administration of the Board of Trustees, overseeing the president’s divisional budget, event planning, managing routine communication and customer service. The office coordinator also supervises student workers assigned to the president’s office.
(E) Manages presidential calendar requests; develops and maintains the President’s complex schedule, evaluates the calendar and related matters weekly with the president, and provides daily updates of planned activities, including supporting material for events/meetings
(E) Assists the Secretary to the Board of Trustees with board operations; assists with Board-related functions; assists with preparing meeting minutes and reports if needed; serves as official signatory for Board documents in the absence of the Secretary
(E) Utilizes electronic systems to track and manage funds for the President’s Office division; oversees the maintenance of electronic records for the President’s Office expenditures from the Operating Budget, and other divisional budgets. Utilizes university-wide financial mechanisms (e.g.: payment vouchers, reimbursement requests, purchase orders, travel forms) to manage expenditures
(E) Evaluates requests for assistance; collaborates with departments throughout the university to address matters of concern for individuals including students, parents, staff and faculty, members of the community, alumni and trustees
(E) Coordinates the president’s response to grievance filings; prepares all confidential grievance and contractual matter correspondence; maintains the President’s Office grievance files; distributes grievance materials as appropriate
(E) Organizes travel and accommodation requirements; prepares itineraries, negotiates hotel and plane reservations, and reconciles travel vouchers with expenditures for the President and others who accompany the president on university business
Drafts routine correspondence when required
Recruits and supervises student workers assigned to the president’s office; assigns work; provides training in procedures and other job responsibilities
Assists the Chief of Staff in preparing the president’s office operating budget by researching and providing statistical data
Assists in the planning and execution of institutional, external affairs- and president’s office-sponsored events including components of Opening Day and Commencement
Performs other duties as assigned by the president and the chief of staff
Serves as a role model and mentor for students as appropriate
Demonstrates sensitivity to students, faculty and staff of varying racial, ethnic, religious, gender, cultural, disability, sexual orientation and socioeconomic backgrounds and to students with a diversity of learning styles
Bachelor's degree in human resources, labor relations or an equivalent advanced degree in a closely related field
Demonstrated experience in human resources including supervisory experience with demonstrated expertise in both labor and employee relations as well as experience investigating complaints of discrimination, and discriminatory harassment and retaliation, and prior experience writing formal reports/memos related to investigation findings, disciplinary actions, or related activities
Strong interpersonal skills, relationship management capabilities, and deep knowledge of labor contract administration
Strong at building and establishing proactive employee relations programs/cultures and the ability to advise client areas regarding a wide variety of human resources issues. Thorough knowledge of the federal and state regulations governing human resources functions
Extensive experience conducting investigations related to alleged discrimination and harassment, analyzing and evaluating information, and formulating conclusions in accordance with evidence and applicable laws and policies
Demonstrated high standards of integrity and confidentiality
Must be able to use personal computers and associated software including, but not limited to, Microsoft Word, Microsoft Access and Excel
Juris Doctorate strongly preferred, or master of science degree with a concentration in labor relations, employee relations, human resource administration or similar field
At least three years of professional experience in labor relations, employee relations, or human resources administration
Demonstrated experience in contract administration and impact bargaining
Demonstrated knowledge of Title IX, VAWA , Clery Act, FERPA , and other federal statutes important to higher education
Experience in developing training programs and in delivery of training appropriate for different audiences: students, faculty, staff, administrators, Board members, etc. on labor and employee relations, Title IX and related subjects
Strong analytical skills and the ability to think strategically
Proven communication skills both verbally and in writing, strong conflict resolution capabilities, and exceptional attention to detail and follow-through
Must be able to work well within a culturally diverse environment with the ability to handle all situations with diplomacy, tact, and confidentiality
Salem State University complies with the Americans with Disabilities Act (ADA) to provide reasonable accommodation to qualified applicants and employees with disabilities.
Office activities are performed in an environmentally controlled office setting subject to extended periods of sitting and standing, keyboarding and interaction with computer equipment; Occasional bending, reaching, lifting, pushing and pulling up to 10 pounds.
Special Instructions to Applicants:
Please apply online and attach resume and cover letter addressing your conflict resolution experience.
Employment is contingent upon a completed background check satisfactory to the university. Internal candidates are not subject to background check.
EEO Statement: Salem State University is an equal opportunity / affirmative action employer. Persons of color, women and persons with disabilities are strongly urged to apply.
Salem State University, located just 15 miles north of Boston, is one of the largest state universities in the Commonwealth of Massachusetts, and an important partner in the economic, cultural and intellectual vitality of the greater north-of-Boston region. Situated in the historic seacoast town of Salem, Massachusetts, Salem State provides a diverse community of learners a high quality, student-centered education; one that prepares them to contribute responsibly and creatively to a global society.