Cardinal Service Coordinator, Outreach and Engagement
Job Number: 82832
Business Title: Cardinal Service Coordinator, Outreach and Engagement Job Title: Student Services Officer 1 Job Code: 7501
Salary Level: F
Exemption Status: Exempt, 100% FTE, Fixed-term
Appointment Duration: Ten Month Fixed-Term: September 1, 2019 - June 30, 2020 The Haas Center for Public Service serves as the hub of Cardinal Service, a campus-wide initiative to make service a distinctive feature of a Stanford education. The Haas Center inspires and prepares students to create a more just and sustainable world through service, scholarship, and community partnerships. Guided by the Center's Principles of Ethical and Effective Service, students engage in local, national, and global service across diverse pathwayscommunity engaged learning and research, community organizing and activism, direct service, philanthropy, policy and governance, and social entrepreneurship and corporate social responsibility.
Cardinal Service focuses on four dimensions that have proven transformative in the lives of students: a full-time, quarter-long service experience (Cardinal Quarter); community engaged learning classes (Cardinal Courses); sustained service engagement (Cardinal Commitment); and support to integrate service into any career and pursue work in the public interest (Cardinal Careers).
The Haas Center seeks a Cardinal Service Outreach and Engagement Coordinator who is responsible for making recommendations and resolving first level decisions on issues regarding student life, advising, and public service counseling using defined policies and practices and professional knowledge. The Coordinator advises students on a range of issues to guide them in making appropriate choices and decisions.
The Coordinator is passionate about service engagement and conducts campus-wide outreach activities, plans and implements events, and advises students on how to make service a distinctive feature of their Stanford experience.
Your responsibilities will include:
Develop recommendations and collaborate with staff, faculty, residences, community centers and other offices to resolve programmatic issues and create and promote public service opportunities.
Provide advice to students on a range of issues, including, but not limited to, Cardinal Service programs and other campus and community public service opportunities. These programs include courses, career opportunities, student organizations and internships.
Apprise students of public service research, fellowship, funding and scholarship opportunities. Participate in related student recruitment and selection.
Provide first line response to identify students in crisis and refer to appropriate resources, as needed.
Collect and analyze data from multiple sources including student evaluations and other feedback, surveys, trend reports, and data analytics. Prepare and summarize reports and make recommendations to enhance outreach and advising; influence current processes and policies to build awareness of the range of opportunities for engagement across pathways.
Develop, analyze, influence and review, policies, processes and programs by incorporating feedback and trend data learned from first-line interactions with students. Advise manager and team on policy updates and provide recommendation for implementation of changes in ways we reach out to and interact with students.
Identify trends, perform needs analysis, and participate in the implementation and testing of new technology to track student awareness and engagement.
May develop marketing materials and strategies for outreach events, volunteer recruitment, 1-time service projects, and Center-wide events.
May provide oversight with the administration of financial processes such as financial reimbursements, data entry, reviewing terms and conditions regarding contracts, understanding vendor requirements, and following up and resolving issues.
To be successful in this position you will bring:
Bachelor's degree and two years of relevant experience, or combination of education and relevant leadership experience in a student organization, student government, or comparable service engagement.
Public service or related experience.
Strong written and verbal communication skills.
Basic computer skills, including experience with Microsoft Office Suite.
Basic analysis and problem-solving skills.
Customer service skills.
Relevant computer systems/technology experience.
Understanding of financial transactions.
Ability to learn and understand compliance with legal, financial, and university policies and external regulations.
In addition, preferred requirements include:
Flexible approach to fast-paced environment and willingness to work some weekend and evening hours.
Experience and ability to network and engage with diverse student audiences (e.g. new students, diverse majors, Greek organizations, athletes, community centers, student groups, etc.)
Knowledge of Cardinal Service and Stanford student life.
This position is intended for recent Stanford graduates. Why Stanford is for You
Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven individuals to impact the future of our legacy. Our culture and unique perks empower you with:
Freedom to grow. We offer career development programs, tuition reimbursement, or course auditing opportunities. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
Discovery and fun. Stroll through historic sculptures, trails, and museums.
If you're ready to work for an organization that nurtures diversity, respect, professional development and a comfortable work-life fit, we invite you to explore this opportunity and apply online. To be considered, please submit a cover letter and resume along with your online application. Your one-page cover letter should briefly describe your background and experience in engaging in different pathways of public service, leadership positions, program development and event planning. http://stanfordcareers.stanford.edu
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Location: Vice Provost for Undergrad Education, California, United States Schedule: Classification Level:
Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.
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Located between San Francisco and San Jose in the heart of Silicon Valley, Stanford University is recognized as one of the world's leading research and teaching institutions. Leland and Jane Stanford founded the University to "promote the public welfare by exercising an influence on behalf of humanity and civilization." Stanford opened its doors in 1891, and more than a century later, it remains dedicated to finding solutions to the great challenges of the day and to preparing students for leadership in a complex world. The University's thriving diverse community is comprised of nearly 7000 undergraduate students, 9000 graduate students, 2000 faculty members, 1900 postdoctoral scholars, and over 11,000 academic and administrative staff in seven schools including several interdisciplinary research centers and institutes. The campus spreads over 8000 contiguous acres and nearly all undergraduates live on campus. Stanford offers bachelor's and master's degrees in addition to doctoral degrees (PhD, MD, DMA and JD) plus a number of professional and continuing education programs and certifications. More at http://facts.stanford.edu and http://www.stanford.edu. Stanford University is an ...equal opportunity employer and is committed to increasing the diversity of its faculty. It welcomes nominations of and applications from women, members of minority groups, protected veterans and individuals with disabilities, as well as from others who would bring additional dimensions to the university’s research, teaching and clinical missions.