1. Serves as a primary source of information on established procedures and policies for staff and patrons. 2. May perform a range of public and technical services functions. 3. Oversees, instructs, revises, the work or coordinates work activities of staff. 4. Provides research assistance to patrons and staff in writing and at reference desk. 5. Interviews patron to determine scope and depth of request. Identifies and resolves problems. 6. Searches for bibliographic data with incomplete information or source material in catalogs, reference sources, files, and databases. 7. Acquires library material that has been recommended by patrons or librarians. 8. Oversees a unit budget. Monitors expenditures, reconciles statements and maintains records. Organizes special projects. 9. Performs functions incidental to library activities.
Preferred Education: BA. Experience navigating government and legal resources; experience working in a law library or law office environment and familiarity with its operations, especially document delivery; experience using archival collections, data management tools, and GIS resources; experience supervising student workers.
Preferred Education, Experience and Skills: BA. Experience navigating government and legal resources; experience working in a law library or law office environment and familiarity with its operations, especially document delivery; experience using archival collections, data management tools, and GIS resources; experience supervising student workers.
Required Skill/ability 5: Proven record of reliable attendance, punctuality, and diligent performance. Demonstrated perseverance and tenacity. Demonstrated record of agility, flexibility, and openness to change; ability to perform responsibilities ethically, confidentially, and with integrity.
Posting Position Title: Library Services Assistant 4
Required Skill/ability 3: Demonstrated ability to use Microsoft Office tools such as Outlook, Word and Excel. Willingness and aptitude to learn new and relevant software and technologies.
Work Week: Standard (M-F equal number of hours per day)
University Job Title: Faculty Services Assistant
Required Skill/ability 1: Strong demonstrated ability developing research strategies, with the proven ability to research using a variety of research tools and online databases. Ability to manage complex projects from beginning to end. Proven ability to oversee or manage the work of others.
Required Skill/ability 4: Professional manner with excellent interpersonal skills for customer service-oriented department with diverse clientele. Excellent written and oral communication skills. Proven accuracy and attention to detail. Excellent organizational skills, with the ability to prioritize work, take initiative and use good judgment.
Required Skill/ability 2: Strong demonstrated ability to work in a fast-paced environment with conflicting demands, time pressures and deadlines. Ability to work both independently and in team settings. Ability to problem-solve and effectively communicate in order to determine and anticipate the needs of patrons.
Six years of related work experience, four of them in the same job family at the next lower level, and high school level education; or four years of related work experience and an Associate's degree; or little or no work experience and a Bachelor's degree in a related field; or an equivalent combination of experience and education.
Internal Number: 55058BR
About Yale University
Yale University is an American private Ivy League research university located in New Haven, Connecticut. Founded in 1701 in the Colony of Connecticut, the university is the third-oldest institution of higher education in the United States.