Highly responsible position with varied and complex tasks involving performance of varied administrative and customer service related duties. Functions typically involve routine clerical assignments. Work is performed under general supervision with independence and is reviewed through periodic checks of results obtained. This is a non-exempt position and is eligible to receive payment for overtime.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The following duties and responsibilities are representative of those that the employee will typically perform as a function of this job but are not limited to these specific duties:
Customer Service Duties
Answer, screen and route telephone calls in a professional manner.
Greet, screen and announce visitors.
Check company voicemail each morning and forward messages as appropriate.
Maintain organization and cleanliness of lobby, front desk and work room.
Remain informed and current regarding statutes and rules that govern engineering in order to respond to inquiries and forward calls to appropriate personnel.
Other Administrative Duties
Process and distribute incoming mail and packages.
Open applications in DBPR Licensing system.
Scan applications in content management software.
Prepare daily cash log and submit to accounting department.
Prepare and process outgoing mail.
Use office machinery to make copies and send faxes. Distribute faxes and copies to appropriate personnel.
Perform document scanning (non-application mail).
Monitor office supply levels and order as needed.
Sort and organize documents for filing.
Maintain and monitor front-desk sign-out logs and storage keys.
TASKS & DELIVERABLES:
Meet contract deadlines for processing payments.
Meet contract deadlines for processing applications.
Must have High School diploma.
Must have two (2) years’ related experience and/or training; or equivalent combination of education and experience.
Additional Salary Information: Depending on experience
About Florida Board of Professional Engineers
The Florida Board of Professional Engineers (FBPE) is committed to protecting the interest of public health and safety by properly regulating the practice of engineering.
FBPE, a regulatory board that managed by the Florida Engineers Management Corporation, is comprised of 11 members who are appointed by the Governor for terms of four years each. FBPE staff members assist the board in reviewing applications, administering exams, licensing qualified applicants, and regulating and enforcing the proper practice of engineering in the state.