Business is booming and we are excited to grow our team! Home Loan Alliance (HLA) is a full service title company, owned and operated by GTE Financial.
We are looking for a Title Agency Branch Manager
Desired Skills and Experience
Experienced in all aspects of real estate closings and escrow
Exceptional customer service skills
Highly organized and detail oriented
Exceptional verbal and written communication skills
Ability to work independently and as part of a team
Licensed Title Agent
Proficient in Microsoft Office and have the ability to quickly learn software applications.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Perform all responsibilities in accordance with the current organizational goals, current team objectives and goals and the strategic plan as set by the executive management team including the company Vision, Mission and Brand Promise flywheel.
Ensure compliance with the various federal and state laws and regulations that relate to functions administered within the responsibilities of this position.
Manages all aspects of daily operations of HLA Title and responsible for growing the business through outside sales to other financial institutions.Validates quality processes by establishing product specifications and quality attributes; measuring production; documenting evidence; determining operational and performance qualification; writing and updating quality assurance procedures
Provides oversight including the staffing, training, and motivation of the teams.
Manage, coach and develop direct reports for growth and desired outcomes.
Completes employee evaluations and goal setting on an annual basis, with coaching throughout the year.
Ensure proper staffing and training of staff; responsible for the interviewing and selection of qualified candidates perform all responsibilities in accordance with current organizational goals and standards.
Recommends process improvements and implement policies and procedures, which increase efficiency and provide a greater return on Credit Union assets. Continuously strive for quality improvement of processes and service.
Work closely with all credit union divisions to continually improve the member experience.
Provides educational tools and training to Credit Union staff to assist them in making informed decisions.
Review weekly Reports, ensuring that we are reaching our goals.
Maintains a thorough understanding of the by-laws, policies and procedures of the Credit Union and its subsidiaries. Further, remain abreast of regulatory requirements and advise management in a timely manner on needed governance and/or operational changes.
Keeps abreast of the title functions and how the mortgage process affects other areas/departments within the credit union.
Remain up to date on the mortgage database for the creation of interfaces between various computer systems, providing files to outside vendors and ability to work with the IT Department; automate processes whenever applicable.
Maintains effective communication with all Credit Union employees to ensure coordination and exchange of information for accomplishing Credit Union goals.
Min 5 years of experience with at least 1 year of supervisory experience or combination of education and experience
Florida Resident Title Insurance Agent License 4-10
Internal Number: 1742-706
About GTE Financial
GTE Financial: Tampa Bay’s Top Workplace
GTE Financial is committed to being the preferred employer in Tampa Bay. Founded in 1935 during the Great Depression, GTE Federal Credit Union, d/b/a GTE Financial is one of the largest locally owned and operated financial institutions in the area.
We are a not-for-profit financial cooperative. This means we make decisions for the benefit of all our customers, whom we call member-owners, because each one has a stake, or ownership, in our cooperative. Our employees are proud to be a part of a financial institution that doesn’t make a profit just to turn it over to anonymous shareholders. The money we earn is returned to our “shareholders” – our members – in the form of higher dividends, lower rates and new products and services.
Your new journey begins at GTE Financial with purpose, vision, and values
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