About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities
Responsible for Audit Confirmation process
Process Audit Confirmation request
Support to answer enquiries related to audit confirmation process
Perform EOD recon and pending cases tracking
Prepare MIS report per required
Follow with country team on outstanding case
Highly capable individual to perform day-to-day business support
Key task is to
process audit confirmation letter according to DOI and relevant procedure within the risk and control framework
manage and work with multiple stakeholders to find solutions to all assigned queries in a timely fashion
seek support from other internal parties such as Hong Kong Account Investigation team where required
Team members should promptly re-route queries accordingly if they are unable to assist with the resolution
Manage execution timelines and resolution of queries or issues within the prescribed Service Level Agreement (SLA)
All incoming queries should be managed and recorded through a tracking or workflow system (eOPS) to ensure transparency and to maintain an audit trail
Testing may be required periodically on the back of system enhancements
Take personal responsibility for understanding the risk and compliance requirements of my role. Understand and comply with, in letter and spirit, all applicable laws and regulations, including those governing anti-money laundering, terrorist financing and sanctions; the Group's policies and procedures; and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk and compliance matters.
RM, CRC-CAU, CA, CM, COBAM
Embed Here for good and Group's brand and values in all Group Businesses.
Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
Our Ideal Candidate
University Education or relevant professional qualification.
Relevant banking or audit firm working experience.
Responsive, trustworthy, creative, international and courageous.
Ability to think creatively and develop innovative solutions for customer needs.
Good in team work
Apply now to join the Bank for those with big career ambitions.
Internal Number: 5854361
About Standard Chartered Bank
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