The incumbent will report to the Asset Servicing Head of Global Resiliency and will be responsible for the areas of Incident Management, Disaster Recovery Test Administration and Business Continuity as these apply to the Asset Servicing business Globally. The incumbent will coordinate actions with the Enterprise Resiliency Office, Product, Operations and Technology to insure alignment and adherence with corporate policies and procedures. Specific duties include:
Incident Management: building a framework for monitoring incidents throughout the company and assessing the impact of a given incident on the Asset Servicing. Represent the Asset Servicing business on significant incidents, working with business, operations and technology to consolidate and communicate impacts.
Disaster Recovery Testing: supervising the planning, execution and post-test reviews of disaster recovery testing for the services owned by Asset Servicing, working with Product, Operations and Technology to insure tests continually improve and meet our policy requirements
Business Continuity Plans: Oversee the Business Continuity planning in the business and operational groups that provide services to Asset Servicing. Monitor testing and remediation of cross regional policy compliance.
Client and internal communications: Assist in communicating our resiliency framework and long term strategy to employees and clients.
Will Contribute to the establishment of the global Business Continuity & Recovery strategy for the function. Manages teams of professional staff across multiple regions responsible for crisis management, business recovery, business continuity compliance, technology and information recovery testing, identification of risks to the organization's resilience and the Q&A of business continuity plans within the assigned regions. Directs the implementation of governance protocols for these plans and completes programs and projects to assess, revise and improve plans in the event of regulatory changes or identification of gaps. Leads and supports the business line managers via the cross company Business Recovery Coordinator network to ensure the company is meeting both client and regulatory requirements related to Business Continuity. This includes providing training and awareness on required deliverables, tracking and monitoring for completion, conducting quality assurance reviews and reporting back to management, regulators and the Board of Directors, as required. Contributes to the development of an enterprise-wide Business Continuity & Recovery strategy, including a crisis management system and event documentation protocols. Implements approved protocols for enforcing and monitoring crisis preparedness and assists with the development of training to ensure business roles are aware of their responsibility to maintain a compliant environment and what to do in the event of a technology or information crisis, among others. Directs professional staff in preparing functions for testing events, including application recovery, evacuation and call tree testing, as well as testing of recovery transfers of information from one location to another. Manages multiple regional teams responsible for drafting pieces of the master resolution and recovery playbook for the organization, including documenting key actions to be taken in the event of a crisis or bankruptcy. Ensures staff complete their assigned pieces in a timely and complete manner. Contributes to efforts to develop a strong business continuity compliance culture and further develop the Business Continuity & Recovery's effectiveness as a second line of defense for the assigned function. Manages relationships with client contacts and business continuity vendors to coordinate regional alignment with the organization's Business Continuity & Recovery strategy. Escalates significant continuity issues to the Business Continuity Executive Committee. Works directly with Legal to review client contracts and requests changes as directed to reduce potential business continuity risks inherent to these relationships. Recruits, directs, motivates and develops professional staff, maximizing their individual contribution, their professional growth and their ability to function effectively with their colleagues as a team. Provides feedback at the most critical times. Manages teams of professional staff across multiple regions. Responsible for the achievement of goals across multiple regions. Ensures teams are equipped to operationalize and attain multi-regional objectives. Ensures appropriate financial and human resource allocation. Modified based upon local regulations/requirements. Bachelor s degree or the equivalent combination of education and experience is required. 12-15 years of total work experience, with 3-5 years of management experience, preferred.
Bachelor s degree or the equivalent combination of education and experience is required. 12-15 years of total work experience, with 3-5 years of management experience, preferred
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.
Primary Location: United States-New York-New York Internal Jobcode: 85184 Job: Asset Servicing Organization: Asset Servicing Admin Groups-HR08979 Requisition Number: 1901497
Internal Number: 5857988
About BNY Mellon
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