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Berkeley is committed to hiring and developing staff who want to work in a high performing culture that supports the outstanding work of our faculty and students. In deciding whether to apply for a staff position at Berkeley, candidates are strongly encouraged to consider the alignment of the Berkeley Workplace Culture with their potential for success at http://jobs.berkeley.edu/why-berkeley.html.
Departmental Overview Year-round, Events & Conferences is responsible for selling various catering and event coordination services to the campus and external clients. This department is also responsible for selling venue spaces at Clark Kerr Conference Center, California Memorial Stadium, as well as coordinating event logistics such as audio-visual, parking, rentals, etc.
Responsibilities CATERING SERVICE:
Provide superior service to clients (including accurate knowledge of services provided, ingredients in dishes served, knowledge of wine and beverage service, etc.) at beverage reception, buffet meal or plated meal service.
Control customer access at catered events including checking identification cards.
Maintain the appearance and cleanliness of work areas, dining rooms, equipment and utensils, and furnishings used for catering.
Ensure timely delivery and set up of food and non-food products for catered events; independently service event if needed.
Establish and maintain positive relations with our customers.
Listen, and if possible, resolve customers' needs and report them to the manager and/or supervisor.
Interact enthusiastically and pleasantly with customers and co-workers to ensure a positive interaction and outcome in every interaction.
Responsible for practicing good stewardship with university and customer resources.
PREPARATION AND SET-UP:
Gather, set-up, prepare, replenish, and distribute beverages, food and non-food products in designated areas to ensure availability in a timely manner to meet customer demand.
Assist in merchandising catered events.
Assemble food and non-food products for transport between buildings utilizing carts or catering vehicle (if driving).
Ensure all operational areas are clean and organized in a timely manner to meet customer demand.
Prepare and appropriately display necessary signage for catered events.
Safely operate, maintain, and identify problems with all equipment used in production and service.
Set tables with formal silverware, napkins, centerpieces and beverages.
Set up buffet tables with all necessary food and utensils.
BREAKDOWN AND STORAGE:
Breakdown and clean supplies, dining room and equipment after catered event.
Maintain inventory control of food and beverage for catered events
Ensure the cleanliness, safety, and sanitation of designated storage and work areas, large and small equipment, utensils used in food production, and vehicles.
Store items such as china, linens, furniture, decorations, etc. after catered event.
Minimum of 2 years' experience in restaurant or catering environment
Customer service experience in a food service environment.
Catering food service experience.
Demonstrated ability to direct the work of others.
Experience following directions related to job responsibilities.
Ability to read, write, speak and understand English and follow oral/written instructions.
Must be able to lift and carry up to 50 lbs.
Ability to operate and maintain restaurant food service equipment.
Experience in inventory control.
Food preparation experience.
Experienced providing wait and or bartender service
Experience delivering items.
Knowledge of UC Berkeley campus.
Salary & Benefits The position is non-exempt. Hourly pay for this role is $17.18, Step 1.0.
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.