J.P. Morgan is a leader in financialservices, offering innovative and intelligent solutions to clients in more than100 countries with one of the most comprehensive global product platformsavailable. We provide Institutionalinvestors access to markets worldwide for the settlement, safekeeping and assetservicing of securities, along with ancillary services such as Foreign Exchangeand Liquidity Solutions.
The Custody Fund Services (CFS) MiddleOffice Department is responsible for ensuring all aspects of operations forclients are completed, transactions are processed on time, exceptions areresolved proactively; provide single point of contact team and subject matterexpertise to the clients. Middle Office covers trade instruction capture,settlement; fail management, cash instruction capture, projections, overdrafts,asset servicing instruction capture, dividends, foreign exchange, collateral,derivatives lifecycle management and bank loans.
Your key responsibilities will include:
Provide our clients with excellent client service in resolving queries ina responsive timely manner
Know your client so that you can proactively manage expectations and anticipate queries
Build professional working relationships with your clients to better understand their behavior, requirements and motivations
Identify and escalate any gaps in team governance to ensure we operate in a controlled and robust environment which is constantly improving
Identify technology and process issues and gaps and working with Strategy and other internal stakeholders ensure we get resolutions for our clients
Monitoring and resolution of risk indicators to ensure that both J.P. Morgan and the client are aware of any issues that may have an adverse financial or reputational impact
To be successful, you willneed:
Minimum of 3 years 'experience gained within custody & fundservices, markets or prime brokerage operations
Strong financial markets product knowledge and understanding of the transaction lifecycle in custody
Ability to work closely with business partners and interact with all staff levels
Ability to be flexible, follow tight deadlines, organize and prioritize work
Strong analytical and problem solving skills including taking the initiative to drive change and enhance controls
Subject matter expertise in Equities, Fixed Income, FX, Collateral, Derivatives, Managed Funds/ Unlisted Unit Trusts
J.P.Morgan is an equal opportunity employer and is committed to providing a workingenvironment that embraces and values diversity and inclusion. We are proud tobe named a Top 20 Silver Employer in the 2017 Australian Workplace EqualityIndex (AWEI). If you have any support or access requirements, we encourage youto advise us at time of application.
Internal Number: 5871376
About J.P. Morgan
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