Manages activities related to operations of direct services and programs at KAN-WIN.
Program Management & Administrative
Establish and implement best practice standards.
Develop budget and cost controls for direct service areas.
Provide input to the leadership team at KAN-WIN based on research and development plan of new and emerging programs in responding gaps of services.
Maintain KAN-WIN’s service and programs’ statistical data and report to the ED regularly (bi-monthly).
Conduct satisfaction survey to current and graduate clients annually.
Implementing assigned responsibilities such as organization’s special projects/campaign/strategic plan, and/or collaborative activities with other agencies.
Supervise admin staff on administrative activities associated with the effective management of compiling, storing, and retrieving service data for reports.
Performs other related duties as assigned or requested.
Provide supervision to direct service team members; work with direct service staff and provide clinical supervision; ensures all established costs, goals and objectives, and service delivery commitments are met.
Determine responsibilities of assigned organization and staff positions to accomplish program goals and objectives.
Train and ensure all assigned employees are aware of and comply with company, funders, stakeholders and clients policies, procedures, and regulations.
Provides guidance to direct service team regarding personnel requirements, funder’s requirements, and facility and equipment needs.
Coordination of Government Agreements and its projects
Manage direct service government grants being as point of contact of the agency, and timely respond grants’ officers.
Work with direct service staff and establish yearly program goals and objectives.
Review direct service government grants proposals and reports and ensure all projects are following agreements.
Coordinate outcome measure for services and programs and include the data to quarterly reports to funders.
Work with development/associate director in regular base to coordinate grants related submission materials are aligned to organization’s development strategies.
Work with ED and identify unmet goals and objectives of organization’s program in government funded project.
Provision of Direct Services
Transitional Housing (TH) Program
Administer the TH Program by:
Updating and implementing housing policies.
Managing finances pertaining to TH grants and budget administration.
Working with the TH Program staff to provide direct services.
Supervise the TH Program staff in their work to:
Set short and long-term goals with clients, check weekly for progress, and make appropriate adjustments and plans accordingly.
Acquire appropriate apartment units for the program participants.
Securing household goods, furniture and other items for clients.
Meet weekly with clients for counseling or ensure appropriate counseling for children through referrals.
Provide case management to clients.
Ensure that clients and their children attend regular support groups.
Share 24- hour crisis hotline duties for evenings and/or weekends.
Work with other staff to provide needed services to all clients.
Participate in providing community education and 40-hour volunteer training.
Assist and participate in organizational-wide events.
How to Apply
To apply, send following to: email@example.com. Please specify “Application for Direct Service Supervisor/Counselor” in subject line, and attach the following materials:
Cover letter specifically referencing qualifications enumerated above
A list of three references
The mission of KAN-WIN is to eradicate all forms of violence against women, including domestic violence and sexual assault, by empowering Asian American survivors and engaging the community through culturally competent services, community education and outreach, and advocacy. KAN-WIN is a non-profit, community-based organization that supports Asian American women and children victims of domestic violence and sexual assault in Chicago and its surrounding suburbs. KAN-WIN’s services include 24-hour domestic violence crisis line, counseling, legal/social benefits advocacy, transitional housing and Children’s programs, and community education/outreach. Please visit our website to learn more! www.kanwin.org