Berklee College of Music seeks an exceptional and innovative leader for the position of Associate Vice President of Student Financial Services (AVP). Reporting to the Vice President for Enrollment, the AVP is charged with providing leadership for Berklee's financial aid program, which includes Berklee College of Music, Boston Conservatory at Berklee, and Berklee Online. Student Financial Services works collaboratively with Admissions, Student Success, the Berklee City Music program, Institutional Advancement, and other College offices to recruit and retain students and to promote a greater understanding of financial aid policies.
The AVP oversees all financial aid processes for current and prospective students and their families by the Student Financial Services staff, including needs analysis, packaging, counseling, and outreach; and will ensure compliance and represent the Student Financial Services Office and Berklee with private, state, and federal officials.
About Berklee: Berklee is the preeminent institute of contemporary music and the performing arts, offering undergraduate and graduate degree programs at its campuses in Boston, Massachusetts and Valencia, Spain, and through its award-winning distance learning program, Berklee Online. Dedicated to nurturing the creative and career potential of the world's most inspired artists, Berklee's commitment to arts education is reflected in the work of its students, faculty, and alumni--hundreds of whom have been recognized with Grammy, Tony, Oscar, and Emmy awards. At Berklee, students explore interdisciplinary approaches to music, dance, theater, film, business, healthcare, education, technology, and more. With students and alumni from more than 100 nations and educational partners across the world, we are forging new connections among art forms, musical traditions, and technologies to build a dynamic, diverse, and collaborative global arts community.
Berklee was founded on the revolutionary principle that the best way to prepare students for careers in music is through the study and practice of contemporary music. For 70 years, the college has evolved to reflect the current state of the music industry, leading the way with baccalaureate studies in performance, music business/management, songwriting, music therapy, film scoring, and more.
With a focus on global learning, Berklee's student body represents more than 100 countries. Berklee has campuses in Boston, Massachusetts, in Valencia, Spain and a new facility in New York City, while Berklee Online serves distance learners worldwide with extension classes and degree-granting programs. Berklee Online is the dominant player in online music education and continues to grow at a rapid pace - more than 1.5 million people worldwide have registered for Berklee massive open online courses.
Berklee's alumni form an ever-widening network of industry professionals who use their openness, virtuosity, and versatility to take music in surprising new directions. Notable alumni include Quincy Jones, Diana Krall, Juan Luis Guerra, Branford Marsalis, Esperanza Spalding, Aimee Mann, Danilo Perez, St. Vincent, Gillian Welch, Miguel Zenon, Susan Tedeschi, John Scofield, Imagine Dragons, Arif Mardin, BT, Alan Silvestri, John Mayer, Christian Scott, Howard Shore, and Gary Burton.
Berklee has experienced rapid growth, especially over the past 10 years. More than 6,280 undergraduate students and 480 graduate students are taught by 357 full-time faculty members and 572 part-time faculty members and are supported by a staff of 867. Berklee's endowment is valued at over $360 million.
Reporting directly to the Vice President for Enrollment, the AVP will be responsible for implementing the strategic vision and leading the daily operations of the Office of Student Financial Services. The AVP will lead a service-oriented team that partners with other key departments to foster collaboration, communication, and innovation across campus. Charged with providing an efficient mechanism for awarding scholarships, grants, loans, and other financial aid to qualified students, the AVP will maintain the highest integrity of all aid programs. The ideal candidate will have strong initiative and consistently dependable judgement in assuring compliance with Federal and State laws and policies as well as the College policies governing the confidential financial information of students.
Challenges and Opportunities:
Oversee the services provided to current and prospective students and their families by the Student Financial Services staff. Monitor financial aid packaging for all qualified applicants in accordance with federal and state regulations and College policy. Ensure timely disbursement of financial aid funds;
Confer with applicants and parents to counsel them with regard to their needs and concerns, recommending appropriate solutions and referrals. Counsel students concerning academic progress, eligibility, and procedures. Manage the student appeals process;
Provide vision and administrative leadership of an annual, comprehensive financial aid plan that will meet net revenue and headcount goals, support the College's commitment to diversity and support Berklee's Mission to prepare students for a career in music and/or the arts;
Collaborate with other College staff to support student academic success and retention through appropriate scholarship allocation; promote a greater understanding of financial aid policies, ensure that students understand the impact of academic choices on financial aid awards, and foster the sharing of information that enhances the quality of students' experiences at Berklee;
Partner with the Admissions and Enrollment Marketing staff to ensure the marketing of the College's financial aid program;
Implement the approved Scholarship and Financial Aid policies of the College, exercise sound judgement on the scholarship appeal committee, and adhere to state and federal aid regulations;
Monitor expenditures of all institutional scholarship funds. Prepare reports as needed for the Senior and Executive Leadership Teams. Assure proper handling of all restricted and endowed scholarship funds;
Oversee the hiring, training, supervising, mentoring, and retention of staff, ensure a high level of customer service with maximum accuracy and efficiency;
Oversee the Student Financial Services staff's stewardship of federal, state, institutional and outside financial aid funds, ensuring timely application, reporting, and regulation compliance;
Provide visionary leadership to ensure that the staff is using the most effective technology to enhance the experience of financial aid applicants and recipients;
Maintain contact with private, state, and federal officials who supply funds for the benefit of Berklee students. Responsible for making applications for funding and for submitting all required reports to said agencies; and
Actively participate in various institutional events such as admission open houses and other College events, both within and outside the College. Plan and schedule information sessions to newly admitted students.
Qualifications and Experience:
The successful candidate will be innovative and collaborative with excellent leadership and team-building skills. S/he will have demonstrated success and relevant experience in higher education. Candidates should have a history of progressively responsible experience in financial aid administration.
The AVP will have the following experiences, capabilities, and attributes :
Seven or more years of financial aid experience;
Proven success in roles of increasing responsibility within financial aid and a demonstrated ability to supervise, manage, lead and motivate a diverse team of financial aid and student accounts staff;
Proven track record of excellence as a financial aid officer and mentor, including strong verbal, written, technical, fiscal, and interpersonal skills. Ability to work collaboratively across campus in promoting the mission and Berklee's strategic plan.
In-depth knowledge of best practices and regulations governing federal financial aid programs;
Exceptional and creative communication and critical thinking skills, combined with the proven ability to move ideas forward in a collaborative manner;
Proven ability to interact with applicants and parents, plus current students and parents regarding financial aid and student account challenges in a proactive and positive manner, ensuring that all parties are heard and feel respected in the process;
Ability to develop, communicate, and advocate for a compelling strategy and work effectively with colleagues at the College and with a wide range of audiences, including individuals and large groups of prospective students and their parents, secondary school personnel, alumni, current students and their parents, as well as administrators, faculty and the community;
Ability to provide overall direction and analysis for the Student Financial Services Office computer systems and programs; recommend enhancements to existing systems/programs or the purchase of new systems/modules in order to maximize the processing of financial aid;
Familiarity with electronic financial aid systems (PowerFAIDS experience preferred); and
Applicants who are both interested and qualified should submit the following materials: * Cover letter that addresses the applicant's capabilities and experiences. * A resume or CV.
Currently enrolled Berklee students may not apply for staff or faculty positions.
The above information on this position description has been designed to indicate the general nature and level of work performed by individuals within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Requirements are subject to possible modification to reasonably accommodate qualified individuals with disabilities. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
External and internal applicants, as well as position incumbents who become disabled as defined under the Americans With Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.
Incomplete applications will not be considered. The position will remain open for applications until filled.
Berklee is committed to increasing the diversity of the college community and the curriculum. Candidates who can contribute to that goal are encouraged to apply and to identify their strengths in this area.
Internal Number: R0000831
About Berklee College of Music
The mission of Berklee College of Music is to educate, train, and develop students to excel in music as a career. Developing the musicianship of all our students is the foundation of our curriculum. We believe that the lessons and qualities derived from that work?the self-discipline needed for excellence, the empathy required of music making and the openness and inquisitiveness essential to creativity?are critical to achievement in any pursuit, musical or otherwise; and that music is a powerful catalyst for personal growth, which is central to any collegiate experience. Founded on jazz and popular music rooted in the African cultural diaspora, our comprehensive curriculum is distinctly contemporary in its content and approach, and embraces the principal musical movements of our time. Through a course of scholarly and practical learning experiences integrating performance and writing, our curriculum covers the variety of influential styles, relevant technologies, and career opportunities open to today's music professional.