Access Services Assistant (Library Assistant II) - Full Time Benefited AFSCME position
About Greenfield Community College: Greenfield Community College is located in the beautiful and historic Pioneer Valley of western Massachusetts, between the foothills of the Berkshire Mountains and the fertile farmland of the Connecticut River watershed. GCC is a public community college serving over 4,800 people annually in credit courses and credit-free workshops. Known for the caring and supportive attitude of the faculty and staff, and for the broad support it enjoys from the surrounding community, the college is fully accredited by the New England Association of Schools and Colleges. In addition to a strong Liberal Arts focus, the College offers a wide variety of innovative and successful programs including Gender and Women's Studies, Fine Arts, Nursing, Renewable Energy, and Outdoor Leadership, as well as varied learning environments, from traditional classrooms, to distance learning, peer tutoring, one-on-one faculty-student advising, workforce development, and learning communities that cater to specific needs and interests. Close to fifty percent of Greenfield Community College students transfer to four-year colleges, and it is Smith College's largest source of community college transfer students. Much of the College has undergone a multi-million dollar renovation that incorporates universal design principles to meet the needs of all our students. Greenfield Community College actively encourages and provides opportunities for leadership and professional development.
Job Description: DESCRIPTION OF ROLE:
The Nahman Watson Library at Greenfield Community College is seeking an outgoing and self-directed Access Services Assistant who enjoys working with students, faculty and staff and is enthusiastic about libraries and their mission. Under the supervision of the Library Director and as a member of team of library professionals this is a front-line public services position and is the first point of contact most people have in the library. The general duties and responsibilities include but are not limited to providing customer service, manage circulation functions, maintain library collections, and supervise student workers.
GENERAL STATEMENT OF DUTIES:
Under the supervision of the Library Director, this position charge, renew and discharge library books and materials; aid library users in locating and using materials; monitor the borrowing of materials; verify the proper location of books and materials; and perform related work as required.
ABOUT THE LIBRARY:
The Nahman-Watson Library at GCC serves the study and research needs of a diverse group of teachers and learners by providing a variety of services, collections, and technology. Fully articulated with other student support service on campus, the GCC library is student-centered and committed to student success. The Library has a variety of computers, printers, scanners as well as a Tech Lending Library for student use. The Library is open to the entire GCC community, as well as the public. For more information visit our website at http://www.gcc.mass.ed/library.
EXAMPLES OF DUTIES:
Public Service (30%)
Provides a responsive service and creates a warm welcoming atmosphere as first contact at the circulation desk.
Assists in opening and closing the Library.
Answers questions in person, via phone, and email to students, faculty, staff and members of the public.
Develops themed displays and public programming.
Participates in promoting the library through social media and other outlets.
Assists with the creation of library/directional information materials.
Assists users with the use of library technologies, including computers (PC, Mac, laptops), printers, scanners, electronic resources and the college's Learning Management System (Moodle).
Provides assistance to other library staff as needed.
Manages all circulation functions via the ILS (Integrated Library System), including overdues, billing and account holds.
Check in/out library material.
Manages registration of library patrons and updates patron records.
Maintains course reserves and liaises with GCC faculty for its management.
Manages, maintains, and troubleshoots library equipment.
Orders library supplies as needed.
Creates and maintains library circulation manual and produces other library related material as needed.
Participates in interlibrary loan processes.
Collects and disseminates library record keeping statistics.
Collection Maintenance/Development (30%)
Maintains library stacks through shelf-reading, shifting of collections and other shelf maintenance.
Conducts periodical inventories of collections.
Runs ILS collection reports as needed.
Runs electronic resources usage reports and other electronic reports as needed.
Identifies areas of the collection for weeding.
Suggests purchases for the collection.
Processes new material for the collection.
Student Workers (10%)
Schedules, trains, supervises, and evaluates college work study students.
Maintains and updates student worker position descriptions.
Creates and updates student worker policies and handbook.
Requirements: MINIMUM QUALIFICATIONS:
One year of full-time, or equivalent part-time paraprofessional or clerical experience as a library assistant (an Associate's degree may be substituted for one year of library experience per the AFSCME job specifications available in Human Resources.)
One year of supervisory experience, including planning and assigning work.
REQUIRED SKILLS, KNOWLEDGE AND APTITUDES:
Skill in the use of library automated systems;
Ability to gather information by examination of records and documents, accurately using names, numbers, codes and/or symbols;
Ability to assemble information according to established procedures;
Good oral communication skills, including the ability to follow oral and written instructions;
Ability to deal tactfully with others so as to establish and maintain harmonious working relationships.
Ability to stand for long periods of time.
Proven ability to maintain records accurately and to read, write and comprehend the English language.
Knowledge of library reference materials and services, filing systems, overdue procedures, and records management.
Knowledge of the types and uses of library equipment.
Ability to apply agency procedures and guidelines governing the purchase of supplies.
Knowledge of report preparation.
Knowledge of Microsoft Office.
Demonstrated reliability, flexibility, and commitment to excellent public service.
Ability to work collaboratively and independently.
Good organizational skills and ability to work accurately with detail.
Conversant in a second language.
Experience with the Evergreen Integrated Library System or other ILS.
Community College experience.
Understanding of the community college environment.
Copy Cataloging experience.
Ability to adapt to changes in software and technology.
Understanding of higher education environments.
Knowledge of and dedication to creating an environment that is welcoming to a racially, ethnically, linguistically, culturally, -gender, neuro diverse environment.
Applicants who do not meet the qualifications as stated above are encouraged to put in writing precisely how their background and experience have prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position.
Additional Information: ADDITIONAL INFORMATION:
This is an AFSCME unit position. The complete State Job Classification Specification for Library Assistant II can be viewed at www.mass.edu/foradmin/humanresources/classspecs.asp. Standard hours are 7:45-3:45 Monday-Friday. Evening and weekend hours as necessary.
GRADE AND SALARY: Grade 12. Salary is $1,456.00 biweekly. (Candidates may qualify for placement beyond entry-level salary if they are currently employed in the state system and transfer without a break in service, subject to verification by the Executive Director of Human Resources.)
START DATE: June 2019
Application Instructions: TO APPLY:
In order to be considered for this position, you must submit your credentials online. Create a Greenfield Community College account by clicking on the APPLY NOW tab below. You will be able to upload the following documents, which are required for consideration:
Contact information for 3 professional references
Review of applications will begin with those received up to and including May 31, 2019 and continue until the position is filled.
When preparing your cover letter and resume, please refer to the minimum and preferred qualifications and, if applicable, include an equivalency statement.
Successful completion of a CORI check WILL be required as a condition of employment.
***Greenfield Community College is proud to value diversity in our community of faculty, staff and students and is an Equal Opportunity/Affirmative Action employer. ***
THE COMMONWEALTH OF MASSACHUSETTS
ACCREDITED BY THE NEW ENGLAND ASSOCIATION OF SCHOOLS AND COLLEGES
GCC is an accredited public community college in western Mass. known for the helpfulness of the faculty and staff and for the strong GCC support from the local community. Whether students pursue a traditional liberal arts path or one of GCC’s innovative programs such as Renewable Energy, Fine Arts, or Outdoor Leadership, it’s GCC’s mission to teach what’s necessary for our students to reach their highest potential. Access and excellence are what drive every decision at GCC