Position summary: This position reports to the Assistant Director of the Master in Public Administration in International Development (MPA/ID) Program and supports faculty members as assigned. This position performs a wide range of highly-skilled administrative tasks in support of the MPA/ID Program and affiliated students and faculty members. We value and are dedicated to the goal of building a diverse community. We strongly encourage applications from candidates who can demonstrate capacity to strengthen the diversity of the student body and to work with a diverse school community.
MPA/ID Staff Assistant responsibilities: Coordinates and has direct responsibility for day-to-day tasks and projects of the MPA/ID Program including recruiting, admissions, orientation and student support. (Approx. 50% time):
Responds to inquiries via email, phone, and in-person meetings about the MPA/ID program for current and prospective students, staff, faculty, and external constituents.
Plans and manages student events throughout the academic year, beginning with orientation for incoming students and concluding with commencement for graduating students.
Arranges prospective student visits to campus and may meet individually with applicants.
Assists with the processing of 350+ applications per year, helps to coordinate logistics of the admissions process, and interviews a limited number of applicants via Skype.
Produces materials for prospective students, orientation, commencement, etc.
Prepares letters to assist students with visa processes, scholarship applications, and commencement invitations.
Edits and updates MPA/ID Program website.
Supports students in other ways as needed.
Oversees documentation of office expenditures and tracks financial reports using Concur, HCOM, and Web Voucher systems.
Writes blog posts and articles to publicize MPA/ID Program and student and alumni accomplishments.
Responsible for general office management such as ordering supplies and mail distribution.
Faculty Assistant responsibilities: Coordinates and has direct responsibility for day-to-day tasks and projects related to supporting assigned faculty members, including course support. Provides administrative and research support for faculty using a broad range of technical systems and software to complete administrative and research tasks in support of teaching, research, and other faculty duties. Main point of contact for students and other constituents. May prepare materials for publications and/or grants. Prioritizes multiple tasks and projects in a competing and fast-paced environment. (Approx. 50% time):
Uses multiple technical applications to accomplish tasks, including word processing, database management, spreadsheets, presentation software, electronic calendar, email, and other technical/scientific applications.
Prepares course materials including: locating materials online and in hard copy; submitting requests for permissions and copyright registration; ordering books and other materials; copying and preparing handouts, etc.
Provides clerical support including data entry; composing and editing communication; editing reports, syllabi, lecture/course materials, presentations, and cases.
Conducts library and online research support: locates topical materials and summarizes findings as directed by faculty member.
Prepares and produces financial reports using online financial systems (corporate and purchasing cards, HCOM, Web Voucher, CREW, etc.) for vendor payment and reimbursement.
Manages complex calendars, arranges for individual meetings, appointments and travel arrangements.
Continued in Additional information.
Continued from Duties & Responsibilities section.
Other duties relevant to both roles:
Coordinates events, including preparing materials, ordering of rooms, AV and catering.
Serves as principal contact and source of information for students, staff, faculty, and external customers. Answers and directs phone calls, mail, and email messages; may handle wide-range information dissemination. Establishes office procedures. Processes financial payments, reimbursements and student internship grant checks. Oversees work of temporary and student employees.
Performs various administrative office work such as filing, photocopying, etc.
Contributes to unit effort by accomplishing related duties as required.
We regret that the Harvard Kennedy School does not provide Visa Sponsorship.
Harvard University requires pre-employment references and background checks. Harvard University is committed to supporting a healthy, sustainable learning and working environment.
Salary Grade: 053
Union: 55 - Hvd Union Cler & Tech Workers
Minimum of 1 year of administrative office experience (internships will be counted toward experience).
Bachelor's degree and experience with student affairs, student government, international students, study abroad, and/or college administration strongly preferred. Some experience in providing faculty support preferred. Familiarity with statistical and database software applications strongly preferred.
Ability to work independently with minimal supervision in an environment of multiple and conflicting priorities, while showing good judgment and diplomacy. Excellent interpersonal and communication skills and effectiveness providing quality customer service to a diverse population, both independently and as a member of a team. Ability to handle confidential and sensitive information with discretion.
Knowledge of webpage design and Harvard financial system desirable.
Ability to write stories featuring MPA/ID students, alumni, and/or faculty members suitable for publication on the web desirable.
Demonstrated excellent writing skills.
Overseas experience and second language proficiency a plus.
Familiarity with a variety of computer software including Excel, PowerPoint, and Access.
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Internal Number: 49302BR
About Harvard University Kennedy School
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.