A cover letter is required for consideration for this position and should be attached as the first page of your resume in a single document to be uploaded in the online application. The cover letter should address your specific interest in the position, your skills and experience that directly relate to this position, and your professional commitment to diversity, inclusion, justice, and equity.Candidates who fail to meet this requirement will not be considered for the position.
The School of Education Office of Communications at the University of Michigan is seeking a Web Operations Manager. This position has responsibility for web development supporting internal and external websites and web-based tools. Reporting to the Director of Communications, the incumbent will manage and continue to develop a new (launching summer 2019) external website on a Drupal 8 platform, several microsites that have not been migrated to the Drupal platform, and an intranet with U-M authentication.
Develop web-based solutions to support SOE goals and objectives
Execute key business initiatives using the Internet/Web technology
Manage a growing portfolio of web channels/services built for the SOE (custom applications, intranet, CMS)
Serve as the primary point of contact for internal departments and appropriate external vendors/hosting sites for web projects
Provide input to leadership in the strategic planning and improvement of web operations in areas of governance, infrastructure, and service enhancements and/or improvements
Support technical issues, observe, interact, and coach staff/faculty to better understand their workflow and meet their needs
Effectively lead and communicate with teams to solve problems, make decisions, manage change, and be innovative
Bachelor’s Degree in Information Systems, Computer Science, or Engineering or equivalent experience
Minimum 3 years of experience in leading web operations (strategy and development of web applications, large public websites, and intranet service)
Knowledge of web and application design, design systems (Sketch), and branding; Web responsive design
Knowledge and understanding of common production processes and software development practices
Experience with administrating and maintaining Drupal 8; able to apply Drupal core, security, and module updates following best practices
Hands on experience with Drupal modules, content creation using CMS, and developing new features for Drupal 8 sites
Hands on experience in building and deploying enterprise level web Content Management solutions on Drupal 8 (Pantheon is a plus)
Experience working collaboratively using version control systems (Git/GitHub)
Knowledge of networking and hosting web applications: basic TCP networking, DNS, HTTP(S)/1.1/2.0, LoadBalancing, HA, Clustering
Knowledge of SSO, SAML, OAUTH
Experience building applications supporting role-base authentication with PHP, Shibboleth/Cosign
Ability to handle cross-browser and cross-platform issues effectively
Ability to translate requirements into detailed design and solution documents
Demonstrated ability to develop and troubleshoot a complex application stack
Statement on Diversity:
We respect and value individuals from all races, ethnic backgrounds, ages, genders, religions, sexual orientations, disabilities, economic or veteran status, and other diverse perspectives and individual differences. Further, we are committed to tolerance, sensitivity, understanding, and mutual respect everywhere within our community and we affirm our promise to make the School of Education a welcoming place for all. In seeking new staff members, we are committed to hiring those who share in our reverence and expectation for diversity.
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
The University of Michigan is an equal opportunity/affirmative action employer.
Internal Number: 173598
About University of Michigan - Ann Arbor
A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.