ASCEND Assistant Director and Counselor for Academic Enrichment
Reporting to the Director of ASCEND, the Assistant Director of Academic Enrichment will coordinate the ASCEND success coaching program, which includes the coordination of academic enrichment services such as success coaching, academic success workshops, and individualized tutoring support geared at improving student retention and academic success for ASCEND students. This team-member will maintain a high level of efficiency as it relates to recruiting, screening, matching, and monitoring the relationships between success coaches and ASCEND students. This team member also serves as a success coach, working one-on-one with ASCEND students to help them develop core academic success skills. The Academic Enrichment Assistant Director will also serve as a counselor, monitoring the academic and social transition of EOF transfer students. The Assistant Director of Academic Enrichment/ASCEND Counselor will also coordinate ASCEND STEM initiatives and serve as co-chair of the Underrepresented Students in STEM Task-force.
Essential Duties and Responsibilities:
Provides regular intrusive academic, financial, personal, and career counseling to transfer caseload.
Monitors caseload of student retention/graduation rates, including attendance and participation in academic and support programs (i.e. ASCEND counseling, Success Coaching, and Tutoring), and communication of feedback from early alert systems.
Develops individual success plans for caseload through coordination of University resources and community services.
Maintains appropriate professional confidentiality and sensitivity to the needs of a diverse student population.
Maintains written counseling reports in student folders and electronic
Maintains working knowledge of all types of financial aid available to student, and the rules and regulations governing them.
Assists with the coordination of ASCEND academics from the pre-college institute throughout the academic year.
Resides in residence hall during the six week pre-college institute.
Works collaboratively to coordinates academic support to ASCEND students year round and during the day and evening through ASCEND’s success coaching program, the STEM Academy at Rowan (STAR), and individualized tutorial support to improve student retention.
Coordinates and implement an academic probationary student support system.
Assist with the recruitment, hire, training and monitoring of a staff of success coaches and graduate students.
Develops and implements innovative academic success workshops across campus and in residence halls.
Collaborates with various campus tutoring resources (i.e. Tutoring Center, Math Lab, Writing Center, Reading Department, Academic Reboot) to help students develop and implement individualized academic success plans.
Assigns and monitors students and their relationship with assigned academic coaches.
Develops and implements a process by which students will identify their individual learning style and learning strategies that correspond with their style.
Develops and implements a process by which students will access academic support services such as course-specific tutoring, academic advising, disability services, and counseling services.
Conducts and reports on success coach performance evaluations at the end of each semester.
Recruit, train, and supervise STEM peer coaches who serve as mentors/tutors to STAR program students throughout the academic year.
Plans site visits and trips to academic conferences to enhance students’ interest in the STEM fields and demonstrate potential career paths.
Assists in the development of innovative programs to support and retain ASCEND students.
Coordinates and facilitates monthly signature events, designed to foster faculty and student interaction outside the classroom.
Support student academic success by effectively matching students with a STEM Peer coach.
Fosters and maintains relationships with faculty, staff and collaborators within various STEM related majors, departments, and colleges at Rowan and beyond.
Conducts ongoing assessment and reporting on programmatic and student learning outcomes and impact of academic support services.
Assists with marketing and advertising program workshops, trainings, events, and activities.
Coordinates success coaching for pre-college institute (summer program).
Serves as liaison between the summer bridge staff and the University Academic Advisors in coordination of first semester freshmen year course registration.
Participates in orientations and activities related to the Rowan University transfer process.
Available to work flexible schedule with some travel, evenings and weekends.
Other duties as assigned.
Master’s in Education, Psychology, Sociology, Student Personnel Services, Counseling in Higher Education, or other related field.
Two (2) years professional experience in higher education student support services.
Experience working with STEM programs and supporting underrepresented students within STEM fields.
Experience working with undergraduate students in higher education setting.
Experience supporting grant development and management or working with grant funded programs preferred.
Experience with providing tutoring or academic support services to undergraduate students.
Knowledge, experience, sensitivity, and awareness of the needs of diverse student populations including: under-represented students, students with disabilities, students of color and student veterans.
Knowledge of best practices for time management, organization and study strategies.
Excellent oral and written communication skills.
Demonstrated attention to detail, organization skills, and strong work ethic.
Strong ability in program assessment and data management.
General understanding of financial aid, opportunity programs, and higher education.
Skills and Abilities
Technology: Working knowledge of Excel, Microsoft Word, Power Point, email, discipline related software, and internet.
Language Skills: Ability to communicate effectively and interact tactfully with all levels of the college staff, students, and trustees; read, analyze, and interpret documents, budgets and contracts; and, respond effectively to the most sensitive inquiries or complaints.
Reasoning Skills: Ability to define problems, collect data, establish facts and draw valid conclusions.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Salary: AFT Range 24
Internal Number: 493801
About Rowan University
A leading public institution, Rowan University combines liberal education with professional preparation from the baccalaureate through the doctorate. Rowan provides a collaborative, learning-centered environment in which highly qualified and diverse faculty, staff, and students integrate teaching, research, scholarship, creative activity, and community service. Through intellectual, social and cultural contributions, the University enriches the lives of those in the campus community and surrounding region.