Reporting to the Chief of Staff & Assistant Dean for Faculty Affairs, the Director is responsible for overseeing a full complement of administrative services provided to Law School faculty members and research centers. The Director will be responsible for determining and balancing employee workload, ensuring the highest level of service for faculty, and promoting administrative and process efficiency. With a team comprised of more than 20 administrative assistants and coordinators, the Director must possess significant supervisory and organizational skills, communicate in a diplomatic and tactful way, and exercise significant independent judgment in addressing a range of sensitive information.
1. Holds primary responsibility for all administrative support services provided to faculty. Directly supervises two or more front-line supervisors with combined responsibility for teams comprising more than 20 faculty assistants and research center coordinators. Works with the faculty support team supervisors to assess operational needs and make adjustments to enhance service delivery. Ensures the development, communication, and application of relevant policies and procedures in accordance with University and Law School regulations. Encourages and promotes team camaraderie and community, and supports professional development training opportunities. Oversees hiring, recruitment, and orientation of new employees. Addresses issues as they arise per the terms of the University's collective bargaining agreement with UAW Local 2110.
2. Manages the Law School's visiting faculty program, including liaising with faculty visitors and administrators in advance of and during visits. Provides information and ongoing communication to visiting professors and scholars on matters including, but not limited to, housing, office space, moving, and administrative assistance, to ensure a seamless transition. Responsible for onboarding new full-time and visiting faculty, as well as postdoctoral fellows and researchers. Assigns office space in Jerome Greene Hall and works with relevant Law School administrative units (e.g., Building Services, Information Technology, Human Resources, University Housing) to ensure that all preparations are complete in advance of faculty arrival. Resolves issues as they arise.
3. Oversees the work of the Law School's Secretariat, which is responsible for the preparation of course materials and other printing projects, as well as for ordering and maintaining a stock of office supplies and stationery for general consumption. Assess operational needs and implement adjustments as necessary.
4. Performs other duties and assists with special projects as assigned by the Chief of Staff & Assistant Dean for Faculty Affairs.
Bachelor's degree required. Advanced degree or coursework in pursuit thereof preferred.
Six or more years of directly relevant experience, preferably working in higher education, with faculty, or in a similar environment.
Experience supervising full-time employees, preferably a large team. Prior experience dealing with human resources matters involving disciplinary action in a union environment strongly preferred.
Knowledge of faculty processes (e.g., faculty governance, promotion and tenure, appointments, etc.).
Experience with change management and process improvement implementations.
Superb organizational and communication skills. Tactful, diplomatic, and emotionally intelligent interpersonal manner. Superior judgment, especially when handling sensitive information.
Ability to think strategically, solve problems, and prioritize effectively in a fast-paced environment.
Fluency with technology, including Microsoft Office applications and database management, data analysis, and design principles.
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
Internal Number: 500786
About Columbia University
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.