Location: Lowell/Bedford, MA Category: Full-time Staff Posted On: Tue Jun 18 2019 Job Description:
Unit: Non-Unit Professional Grade: 8
Dept: Enrollment Management
Reports To: Dean, Enrollment Management
Date: June 18, 2019
The Registrar, Reporting to the Dean, Enrollment Management, is responsible for the leadership and management of the Registrar's Office, including the Assistant Registrar, Coordinator, Student Information Centers, Health Records, and other professional and administrative support staff. The Registrar manages a wide range of functions related to the academic calendar, student records management, student registration, course scheduling, space management, graduation, incoming transfer credit, curriculum updates and maintenance, student evaluations, and the final exam schedules. The Registrar provides direction in adherence to academic and enrollment policies and standards, and FERPA compliance. She/he is responsible for ensuring federal enrollment reporting compliance through the National Student Clearinghouse as well as other federal and state compliance requirements in partnership with Financial Aid and Information Technology. The Registrar plays a key role in the development and maintenance of the Banner Student Information System, Series 25 Software, and Degree Works. She/he provides data analyses pertaining to overall enrollments, course scheduling options, space efficiencies, and other related registration activities. The Registrar is responsible for working collaboratively and developing effective partnerships across the college community to support the achievement of the common goal of timely, integrated, effective services and functions. These partnerships include Academic Affairs, Student Affairs, Institutional Research, Information Technology, Human Resources, Marketing and Publications, Corporate and Community Education, Admissions, Advising, Financial Aid, Student Accounts, and Facilities.
GENERAL JOB RESPONSIBILITIES
Hires, supervises, trains, and evaluates the staff in the Registrar's Office, including the Assistant Registrar, Coordinator, Student Information Centers, Health Records, and other supporting professional and administrative support staff.Ensures the Registrar's Office is fully staff during designated office hours.
Responsible for creating and maintaining an inclusive, welcoming, and efficient environment in the Registrar's Office for MCC's diverse students, faculty, staff and community members.
In collaboration with other student service areas, responsible for designing and implementing flexible, student-friendly student enrollment processes for MCC credit, non-credit, day and evening students that is integrated with Admissions, Academic Advising, Placement Testing, Student Accounts, Financial Aid, the Enrollment Management Center, and Community Education.
In collaboration with the Assistant Dean, Enrollment Management and Information Technology, responsible for the further development, testing, and maintenance of Ellucian Banner, Banner Web, Series 25, Degree Works, Acalog, and other related software and technology mediated enrollment services.
Responsible for creating a programmatically integrated schedule of classes, in collaboration with the Academic Deans, that meets the needs of day, evening and weekend students, adheres to all faculty contract obligations and maximizes the efficient use of institutional classroom and laboratory resources for the Fall, Spring and Summer and accelerated semesters.
Responsible for working with Community Education to provide semester registration setup support and noncredit course room scheduling.
In partnership with Financial Aid and Information Technology, responsible for executing enrollment submissions and corrections through the National Student Clearinghouse to ensure college compliance
In collaboration with the Vice President of Academic and Student Affairs, develops and communicates the college's Academic Calendar.
Responsible for creating, implementing, and monitoring flexible, efficient, accurate drop for non-attendance, mid-term and final grading processes for all credit courses in full-term and accelerated semesters; communicates to faculty and the college community key deadline dates for grade submissions.
In partnership with the the Student Accounts leadership team, ensures the update and communication of policies, deadline dates and supporting forms related to course drop for nonattendance and withdrawals.
In collaboration with Dean of K-16 partnerships, creates Dual Enrollment course schedule and sections and assists with registration issues and communications.
In collaboration with the Assistant Dean, Enrollment Management responsible for the part-time student evaluation processes, including the file setup, distribution, communication and generation of evaluation results.
Responsible for maintaining and publishing all current and historic official degree and certificate requirements, courses descriptions, course prerequisites and co-requisites in electronic formats through various systems, including Banner, Acalog, Degree Works, and EAB Navigate.
Responsible for supporting Commencement, including the Commencement Program, cap and gown orders, Line of March, and student inquiries.
Responsible for designing and implementing all phases of the graduation application and review process and for certifying the completion of all degree and certificate program requirements and awarding degrees.
Responsible for the evaluation and awarding of incoming college credit, AP, CLEP, and military credits; provides annual updates to the state's course equivalency database.
Responsible for the integrity and accuracy of the college's transcript and ensuring that the transcript adheres to the state's Mass Transfer requirements.
Responsible for the handling, communication, data entry and maintenance of student immunization records and submissions in compliance with college and state policies.
In partnership with the Health Programs division, responsible for the handling, evaluation, data entry and maintenance of student health records and immunizations required for working at clinical sites.
Responsible for the implementation of the course waitlisting process in collaboration with the Academic Deans.
Responsible for the development and dissemination of a college-wide final examination schedule.
In collaboration with the Assistant Dean, Enrollment Management responsible for insuring that all MCC student and institutional electronic and physical records are accurately maintained and secured in accordance with institutional policies and state and federal regulations.
Responsible for the handling of subpoenaed student records to ensure adherence to college and legal policies.
Responsible for leading the canceling of credit courses for low enrollment in collaboration with Division Deans and with appropriate consideration of mitigating factors.
Develops and maintains departmental web sites and contribute to the development and maintenance of divisional web sites.
Responsible for assisting in the monitoring of semester enrollments and providing the Academic Deans information on possibilities for opening new courses prior to semester openings.
In collaboration with the community college legal counsel, provides periodic FERPA trainings to the college community and provides advice on FERPA issues.
Serves as key member of the Enrollment Working Group and Banner Users Group.
Responsible for departmental goals that support the College's mission and strategic plan.
Other duties as assigned by the Dean of Enrollment Management.
OTHER DUTIES AND RESPONSIBILITIES
Serves on college committees.
Promotes and maintains responsive relations with all members of the college community.
Maintains current knowledge of trends and practices in the field through peer association, attendance at seminars, study and review of literature.
Supervises the Assistant Registrar, Coordinator, and Students Information Center staff, Health Records and other professional and administrative support staff; indirectly supervises staff in the Enrollment Management Center on registrar related projects. Carries out supervisory responsibilities in accordance with Middlesex Community College's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning, and directing work; performance appraisals; rewarding and disciplining employees; conflict resolution.
WORKING CONDITIONS/PHYSICAL DEMANDS
Normal office environment, not subject to extreme variations of temperature, noise, odors, etc. May use computer keyboards requiring eye-hand coordination and finger dexterity. May involve attendance at evening meetings. More than half of time spent in normal office setting.
The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job. The above is not intended to be an exhaustive list of all responsibilities and duties required.
The Massachusetts Board of Higher Education - Middlesex Community College is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, The Massachusetts Board of Higher Education - Middlesex Community College will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Bachelor's degree required and Master's Degree preferred.
A minimum of seven (7) years' experience in the delivery of student services in a higher education setting, with at least three (3) years in a registrar's or enrollment office.
A minimum of one year of supervisory experience.
Demonstrated understanding of, and commitment to, the community college mission and student population.
Planning, management, training, and supervisory skills.
Strong technical knowledge with the ability to understand complex student information and supporting systems and self-service applications, such as Ellucian Banner, Banner Self-Service and DegreeWorks.
Experience in, and/or knowledge of, working with students, staff and faculty of diverse identitiessuch as race, ethnicity,socioeconomic background, sexual orientation, veterans, etc. including those with different levels of academic preparation and varying physical and learning abilities.
Demonstrated knowledge of the functions of a Registrar's Office, including student registration and record keeping.
Knowledge of FERPA and state and federal compliance requirements related to a Registrar's Office.
Experience with the National Student Clearinghouse enrollment reporting.
Strong problem solving skills and the ability to adapt to change.
Experience in data analysis and using data to inform decisions.
Demonstrated ability to work collaboratively with college deans, faculty and staff.
Outstanding interpersonal and presentation skills.
Outstanding written and oral communications skills.
The College will not sponsor applicants for work visas.
Internal Number: 111983
About Middlesex Community College
At Middlesex Community College, everyone teaches, everyone learns. Collaborative in nature and innovative in practice, we educate, engage, and empower a diverse community of learners. Through transformative opportunities, we challenge and support every student to succeed and lead. Recognizing equity and inclusion as the foundation for excellence and creativity, Middlesex Community College meets the evolving educational, civic and workforce needs of our local and global communities.