Working under general direction, the international student advisor will provide essential services to prospective and current international students while serving as a designated school official for the Student and Exchange Visitor Program (SEVP is part of the National Security Investigations Division). The International Student Advisor is responsible for advising international students on complex immigration regulations as well as academic, personal, financial, social, and cross-cultural concerns. The International Student Advisor must possess current knowledge of federal, state, local and university regulations that affect international students and their dependents and must maintain unique training and knowledge related to United States immigration regulations. This position requires a familiarity with the university and its administrative structure in addition to a working knowledge of U.S. Customs and Immigration (USCIS) and Department of State (DOS) F-1 and J-1 student regulations and procedures. The International Student Advisor will make referrals to appropriate campus and community resources, implement programs designed to help students achieve academic success and intercultural competence, and serve as an advocate for international students.
Provide leadership in strategically important liaison roles, such as working with faculty and staff across campus. Educate the Case Western Reserve University (CWRU) community about the unique needs of international students. Develop and maintain partners outside of the Center for International Affairs (CIA) and make recommendations to enhance the international students’ experience at CWRU. Be a resource for faculty and staff about immigration policies and procedures as they relate to CWRU’s academic policies.
Advise international students on complex immigration-related issues such as visa issuance, travel and re-entry to the United States, employment eligibility, change of immigration status, course-load requirements, and transfers into/from CWRU, as well as academic, personal, financial, social, and cross-cultural concerns. Use independent judgment when making referrals to other individuals/offices on campus to resolve problems. Be available, responsive, and able to exercise discretion in the event of a crisis.
Serve as an academic advisor for students participating in curricular practical training, optional practical training, and STEM optional practical training extension, approximately 500 students per year.
Plan and implement workshops and programs designed to keep international students well informed about immigration regulations, academic success, and intercultural competence. Plan, design, and attend cultural events.
Serve as a Designated School Official (DSO) and Alternate Responsible Officer (ARO) for Case Western Reserve University. This role requires U.S. government adjudication and training and gives the advisor the independent authority to advise international students on a case-by-case basis on their legal immigration status in the United States. Stay current regarding knowledge of federal, state, and local regulations as they affect international students through specific and ongoing training and to trends in higher education through involvement with professional organizations.
Provide recommendations on priorities and objectives to further the goals of the Office of International Student Services and the Center for International Affairs. Serve on the Center for International Affairs committees and provide input to enhance customer service and student satisfaction.
Coordinate with academic departments and admissions offices to obtain applications for newly admitted international students. Evaluate applications independently to prepare government documents (I-20 and DS-2019 Forms) for visa eligibility and to ensure university’s compliance with all federal immigration regulations. Evaluate and grant on-campus work permission and process international students’ applications for United States Citizenship and Immigration Services (USCIS)-approved employment authorization.
Perform other duties as assigned.
Department: Work with all departmental staff members on a daily basis to ensure the best customer service for students and further the mission of the Center for International Affairs.
University: Frequent contact with academic departments and all admissions offices to gather information required in order to issue visa documents for newly admitted international students. Regular contact with Student Affairs offices when referring international students for services related to wellness, leadership, community service, etc. Regular contact with Undergraduate Studies, Student Advancement, and Graduate Studies to assist students with their academic goals and success, as well as Student Employment and Payroll Offices as related to their employment needs. Periodic contact with faculty members and students’ academic advisors to ensure that academic policies and visa regulations align.
External: Constant communication with international applicants and family members in order to explain admission procedures and direct their calls/emails appropriately. Frequent contact with community organizations providing services and activities for international students to promote their engagement and sense of community. Periodic contact with embassies, consular offices, and funding agencies regarding sponsored students’ financial certification to ensure that students are maintaining compliance. Periodic contact with international student advisors at other universities concerning international student transfer procedures.
Students: Frequent interaction with undergraduate, graduate, and professional school students whose visa status the office is responsible for helping to maintain and to whom we wish to provide a rich university experience Regular contact with an undergraduate student employee who is trained to assist with various office functions.
Knowledge of immigration regulations and Homeland Security reporting requirements related to F1 and J1 international students.
S. Citizenship or permanent residency required as mandated by federal regulations.
Demonstrated ability to interpret and communicate complex regulations.
Excellent interpersonal, intercultural, oral and written communication skills.
Knowledge of other cultures.
Ability to work in a collaborative environment, while being able to work independently with minimal supervision.
Proficiency in current software applications.
Ability to meet consistent attendance.
Ability to effectively interact with colleagues, supervisors and customers face to face.
Internal Number: 7627
About Case Western Reserve University
Case Western Reserve University is the largest private research university in Ohio, with broadly based strengths in:
•medicine, nursing, and dentistry;
•humanities and social sciences;
•mathematics and natural sciences;
CWRU is committed to achieving excellence in teaching, research, and scholarship.
CWRU was established in 1967 by the federation of Western Reserve University and Case Institute of Technology, which trace their origins to 1826 and 1880, respectively.
The University's 128-acre campus is the heart of Cleveland's University Circle -- the region's cultural hub, home of more than 50 cultural, medical, educational, religious, and social service institutions. University students and faculty participate in joint programs of teaching and research with several of their University Circle neighbors, including the Cleveland Institute of Art, University Hospitals of Cleveland, the Cleveland Clinic, the Cleveland Institute of Music, the Cleveland Museum of Art, the Cleveland Play House, and the Cleveland Orchestra.
The academic programs of Case Western Reserve University are administered through its schools and co...lleges: -- the College of Arts and Sciences, Case School of Engineering , Mandel School of Applied Social Sciences, School of Dentistry, School of Graduate Studies, School of Law, Weatherhead School of Management, School of Medicine, Frances Payne Bolton School of Nursing.
CWRU ranks 12th among the nation's private research universities in federal awards to support research and development. It received more than $200 million in 1998-99 from government, industry, and private sources for research and sponsored projects. These funds support approximately 2,000 research and training projects.
University faculty work through one of the nearly 100 designated research centers and laboratories, many of which are interdisciplinary in nature, in addition to traditional departmental facilities.
Research strengths of the University include biomedicine (including cancer, neurobiology, pulmonary functions, genetics, biomedical engineering); materials (ceramics and composites, polymers, diamond, designed surfaces); sensors (industrial and medical); and interdisciplinary studies (aging, management of non-profit organizations, international health, intelligent systems, regional economics, technology management, and urban poverty).
CWRU enrolls 9,600 students -- about a third in undergraduate programs, and the balance in graduate and professional programs. Approximately two-thirds of all students attend full-time. Students come to CWRU from 50 states, the District of Columbia, and nearly 100 countries. About 70 percent of freshmen are in the top 10 percent of their high school graduating classes; nearly 90 percent are in the top 20 percent.