The Evening Lab Manager will provide management across all Academic Computing lab and output operations on the Brooklyn campus beyond day time business hours. This position is supervised by the Associate Director of Computing Facilities, and communicates with all other lab managers on issues and projects both ongoing and future. Evening Lab Manager night responsibilities mirror those of daytime managers, including but not limited to: supervise and train student employees, ensure lab readiness, lab AV system troubleshooting, schedule conflict resolution, tier 1 and 2 desktop support, 2D and 3D printing center mechanical and transactional support (including issues with student accounts and PrattCard), and enforcement of Academic Computing and Pratt Institute policies. Communication skills are essential. Shifts will run Monday-Thursday 3pm-11pm and Friday 11am-7pm, with adjustments, as needed, including an occasional weekend shift.
Education: High School diploma/GED required, BA or BFA strongly preferred.
Experience: 2 years experience providing software and hardware tech support, preferably in an academic environment.
Skills: Excellent skills using productivity software and knowledge of art and design software. Hardware, software, and 2D printing troubleshooting a must. Great listening and communication required. The ability to provide excellent support to a diverse community.
Please submit your cover letter and resume. If you are selected for an interview, please be prepared to provide at least 5 References via our on-line reference tool system. At least 2 of your References must be, or have been, your direct managers.
Equal Employment Opportunity Statement
We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, religion or belief, national or ethnic origin, citizenship, marital or domestic partnership status, sexual orientation, gender identity or expression, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local law. Pratt Institute recognizes and values the benefits of a diverse workforce.
Internal Number: 111377180
About Pratt Institute
The mission of Pratt Institute is to educate artists and creative professionals to be responsible contributors to society. Pratt seeks to instill in all graduates aesthetic judgment, professional knowledge, collaborative skills, and technical expertise. With a firm grounding in the liberal arts and sciences, a Pratt education blends theory with creative application in preparing graduates to become leaders in their professions. Pratt enrolls a diverse group of highly talented and dedicated students, challenging them to achieve their full potential.