Business Analyst, Client Lifecycle Design & Management
Standard Chartered Bank
June 29, 2019
About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities
This role works within the Client Lifecycle Design and Management (CLDM) Delivery team to support delivery of a quality service to our clients and achieve regulatory compliance across the end-to-end client lifecycle, including coverage of AML, KYC, Tax, OTC reform and FM regulations
Provide Business Analysis and Design expertise to deliver Client Offboarding change initiatives
Identify and detail related business requirements
Documentation of relevant analysis artifacts required within the CLDM project governance structure
Develop a detailed understanding of all areas of the Group CDD Policy and Procedures
Lead requirements gathering to produce required analysis artifacts, such as process maps and Business Requirements Documents (BRDs) for system and process enhancements
Review the functional specifications (FSDs) or process improvement suggestions developed, to ensure they capture the business requirements accurately
Identify enhancements to improve business processes/efficiency and/or reduce risk in line with Group Policy and Procedure, while understanding and translating the Group L&C and FCC driven requirements into Front line user requirements
Assist with the roll-out of improved processes and practices, including User Acceptance Testing (UAT), User Verification Test (UVT), as part of Project go live, and BAU Change deployment
Manage and engage key stakeholders relevant to the change initiative
Lead relevant Working Groups
Occasional need to work on weekends to support testing and go live activities
Our Ideal Candidate
Experience as a Business Analyst on a relevant project
Weighs up benefits of short term tactical and long term strategic options to ensure solutions are delivered to the appropriate scale, scope and timing
Knowledge of the regulatory environment and the ongoing developments
Process, commercial and operational awareness needed to develop appropriate solutions
Ability to take initiative, identify opportunities and work with minimal management oversight
Interpersonal skills in networking, influencing and decision taking
Subject matter expertise in CLM and CDD concepts and processes, particularly in the Client Offboarding domain (e.g. client exit processes, account maintenance, account controls, client data maintenance)
Strong communication skills - oral, written and presentation
Knowledge of CIB, CB and BB business segments, client types and product offerings
Apply now to join the Bank for those with big career ambitions.
Internal Number: 5924174
About Standard Chartered Bank
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