Work Schedule: Monday-Friday 8:00 am - 5:00 pm; Occasional early morning, night, or weekend work required
Location: Santos Manuel Student Union at CSU San Bernardino (This is not a state position)
Deadline: This position will remain open until filled. Applications will be reviewed beginning July 30, 2019
Required Materials: All applicants must submit 1) Letter of interest or cover letter, 2) Current resume or curriculum vitae, 3) Three professional references who can provide assessments of your professional experience, accomplishments and prospects for success in this position, and 4) Diversity Statement – may include your interpretation of diversity, inclusion, gender equity and must include specific examples of how your educational and/or professional experiences, background/philosophy has prepared you for this role at California State University, San Bernardino (maximum 250 words).
Essential Responsibilities [To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. Other essential and non-essential responsibilities and projects may be assigned.]
Reporting to the Executive Director of the Santos Manuel Student Union (SMSU), the Human Resources Manager (HRM) is responsible for the management of a wide range of human resources functions. The HRM oversees the daily administration of comprehensive HR services including, but not limited to, recruitment and selection, Onboarding, training and development, employee classification, and performance management. Additionally the HRM oversees the implementation and maintenance of the application tracking system within the HRIS system and directly supervises the HR student assistants.
Research employee benefits plans and vendors to identify those that present the best value. Design, recommend and implement new benefits programs. Examine potential plan designs and benefits cost changes. Negotiate with vendors and administrators for preferred plans, options and rates
Serve as primary contact for plan vendors and third-party administrators. Coordinate transfers of data to external contacts for services, premiums and plan administration. Evaluate and revise internal processes to reduce costs and increase efficiency. Document and maintain administrative procedures for assigned benefits processes. Ensure compliance with applicable government regulations and timeliness and accuracy of required reporting and fees.
Coordinate daily benefits processing. Manage enrollments, COBRA, terminations, changes, beneficiaries, disability, accident and death claims, rollovers, QDROs, QMCSOs, distributions, loans, hardships and compliance testing. Oversee maintenance of employee benefits files, maintains group benefits database and updates employee payroll records.
Review both short- and long-range cost estimates/projections and relevant statistical analyses regarding modifications in benefits programs and implementation of new programs.
Provide customer service support to internal and external customers. Develop communication tools to enhance understanding of the SMSU benefits package. Design and distribute materials for benefits orientations, open enrollment, and summary plan descriptions. Prepare, coordinate and schedule meetings designed to help employees obtain information and understand company benefits and other related incentive programs. Counsel employees (and potential employees/applicants) on plan provisions so that individuals can make informed benefits decisions.
Ensure distribution of required employee notices.
Assure company compliance with provisions of Employee Retirement Income Security Act and the Affordable Care Act. Supervise the preparation of reports and applications required by law to be filed with federal and state agencies, such as Internal Revenue Service, Department of Labor, insurance commissioners, and other regulatory agencies. Review and analyzes changes to state and federal laws pertaining to benefits, and report necessary or suggested changes to management. Coordinate company benefits with government-sponsored programs.
Handle benefits inquiries and complaints to ensure quick, equitable, and courteous resolutions. Maintain in-person, phone and/or mail contact with hospitals, physicians, insurance companies, employees, and beneficiaries to facilitate proper and complete utilization of benefits for all employees.
Daily activities to include the following: Print "Punch exception" report and missing punch report if there are frequent offenders. Maintain time transactions completed by coordinators i.e. any missing or incorrect punches. Update and maintain employee information in time clock system.
Prepare staff payroll reports for all full-time employees. Maintain accurate sick leave and vacation accrual balances for full-time and part-time employees. Reconcile balances against reports from UEC Payroll.
Analyze, prepare and input payroll data. Use automated system to produce accurate and timely payroll. Ensure compliance with all applicable state and federal wage and hour laws.
Maintain current knowledge of applicable state and federal wage and hour laws.
Facilitate management and employee understanding of payroll procedures.
Enter new employees in payroll software. Inactivate employee's no longer working.
Human Resources Management:
Implement and annually update the compensation program; rewrite job descriptions as necessary; conduct annual salary surveys and develop merit pool (salary budget); analyze compensation; monitor the performance evaluation program and revise as necessary.
Assist the Executive Director with employee classification including implementing programs and policies, creating and reviewing job descriptions, and providing guidance on Fair Labor Standards Act (FLSA) exemption status, determining proper classification/salary range and undertake surveys for comparable positions and analyze results
Develop and maintain affirmative action program; file EEO-1 annually; maintain other records, reports and logs to conform to EEO regulations.
Conduct recruitment effort for all exempt, nonexempt and temporary workers; write and place advertisements; work with supervisors to screen and interview candidates; conduct reference checking; extend job offers; conduct new-employee orientations; monitor career-path program and employee relations counseling; conduct exit interviews.
Complete Worker's Compensation paperwork for injured employees in a timely manner and inform them of their rights and medical treatment options. Act as primary contact to Worker's Compensation benefits providers and maintains appropriate records. Complete information requests from employers and the State of California Unemployment Department for current and previous employees. Complete employment verifications as needed and process/approve background checks for new full-time and part-time employees
Manage employee training and development: ensure compliance with legally and CSU mandated employee training, determine training and development needs, design training and development programs, coordinate and/or administer employee training in a variety of formats including in-classroom and webinar, identify and incorporate training and development best practices, assess program effectiveness and make adjustments as needed.
Establish and maintain department records and reports. Participate in administrative staff meetings and attend other meetings, such as seminars. Maintain organizational charts and employee directory.
Ensure compliance with all federal, state and local employment laws.
Manage and track all employee disciplinary action. Coach, counsel and guide managers before executing disciplinary actions
Ensure compliance with USCIS Form I-9 Employment Eligibility Verification; periodically audits Forms I-9.
Oversee the retention, retrieval, storage and disposal process for HR files and documents.
Assist all new employees with completing new-hire paperwork, including assurance of adherence to State and Federal standards. Process new-hire paperwork and provide orientation for staff and student assistants. Assist students in signing up for necessary trainings and certifications.
Oversee separation process for all employees including payroll, return of equipment and supplies and maintain separation data records for students and staff.
Conduct quarterly GPA checks for all student employees, committee members and volunteers. Verify continued GPA eligibility, notifying supervisors of probation or termination status.
Provide analysis and interpretation of laws and legislation pertaining to Human Resources and employment. Assist in the development of policy adjustments necessary to provide compliance of new employment laws and legislation.
Complete information requests from employers and the State of California Unemployment Department for current and previous employees.
Interpret, implement, and provide guidance and information to staff and management on organizational policy, procedure, and HR best practices
Attend required Management Personnel Program (MPP) training sessions
Participate in training sessions required by the SMSU or CSUSB
Assist as needed in all required departmental events and training/development sessions
Serve as a mandatory reporter for complaints under Title VII, Title IX and the Clery Act
Perform other duties as assigned by the Executive Director of the Santos Manuel Student Union
Requirements: [The requirements listed below are representative of the minimum education and/or hands-on experience necessary to perform each essential responsibility; preferred qualifications are also listed.]
Bachelor's degree in human resources, business or related field required
Master's degree in human resources, business, higher education or a related field preferred
Minimum of three years of experience in the human resources field: recruitment, training and development preferred
Demonstrated ability to manipulate excel worksheets and calculations
Demonstrated ability to assess training and create learning outcomes to support and measure efficiency
Ability to independently gather and analyze data, reason logically and draw valid conclusions to enhance the department and organization with proven results
Demonstrated professionalism in dealing with sensitive and confidential issues
Ability to interpret labor laws and apply those that are relevant to the organization
Ability to learn, interpret, prepare and apply a wide variety of policies and procedures
Ability to interact effectively with customers, students, campus community members
Experience in designing and implementing work processes and procedures
Strong mathematical, analytical and report writing skills
Demonstrated ability to work with a diverse student population and campus community
Ability to communicate clearly and concisely, both orally and in writing
Excellent interpersonal and technical skills with the ability to interact effectively with students, customers, campus community members, vendors and the general public
Ability to work with shifting deadlines and workload
Ability to conduct workshops and training programs
Ability to operate an office work station, utilizing word processing, spreadsheet and other software currently in use
Ability to satisfactorily complete a background check (including a criminal records check)
Demonstrated ability to work with an ethnically diverse and culturally pluralistic student population and campus community
Ability to operate an office work station and to use technology to accomplish business-related functions e.g., word processing, spreadsheets, email communication, database access and management, basic survey research, and budget monitoring and analysis
SHRM-CP, SHRM-SCP, PHR, or SPHR certification preferred.
Competencies: [The competencies listed below are representative of the knowledge, skills, and/or abilities required to perform each essential function.]
The successful candidate will demonstrate the ability to: independently plan, organize and coordinate projects with competing work demands; to create an open and welcoming environment; maintain respect and confidentiality of clients; work quickly and with a high degree of accuracy; adopt effective courses of action; carry out a variety of professionally complex assignments; interpret and evaluate issues; analyze and define problems; draw valid conclusions and project consequences of various alternative courses of action; anticipate problems and address them proactively; and to develop and maintain accurate budgetary reports.
The candidate will demonstrate the knowledge and skills associated with; attentiveness, and a willingness to participate in activities and educational programs; and the ability to communicate effectively, both written and orally. In addition the candidate will possess at minimum an intermediate skill level using Microsoft Office Suite applications, use of email, and the internet.
Human Relations: Internal contacts include students and staff at all levels. External contacts include external customers and vendors. Contact involves troubleshooting, informing, exchanging information, negotiating, making recommendations, and giving information or instructions.
Work Environment and Physical Demands: [The demands marked below are representative of those that will be required to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please indicate below where reasonable accommodation may be needed.)
Professional office environment
Non-smoking, tobacco-free environment
Typically Monday –Friday 8 a.m. - 5 p.m.; occasional early morning, night, or weekend work required
Flexibility is often needed depending on programs, events, meetings, or training sessions
Occasional regional and national travel
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
The Santos Manuel Student Union at California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.
This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter.
This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096)
Additional Salary Information: Depends on Qualifications
California State University, San Bernardino offers a challenging and innovative academic environment. The university seeks to provide a supportive and welcoming social and physical setting where students, faculty and staff feel they belong and can excel. The university provides students the opportunity to engage in the life of the campus, interact with others of diverse backgrounds and cultures, as well as participate in activities that encourage growth, curiosity and scholarly fulfillment. Through its branch campus in Palm Desert, the university mission extends to the Coachella Valley.
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