Department: Kellogg Student Life - E/We Salary/Grade: EXS/7
About the Kellogg School of Management at Northwestern University
The Kellogg School of Management at Northwestern University is a premier institution for management education. Founded in 1908 and based just outside of Chicago, Kellogg is home to a renowned, research-based faculty and the best and brightest MBA students from around the world.
Global business education is different today because of the teamwork and collaboration models that Kellogg pioneered 40 years ago. And, in the 21st century, Kellogg is truly a different voice in management education: We believe business can be bravely led, passionately collaborative and world changing.
At Kellogg, we are educating, equipping and inspiring leaders to excel in today’s complex Collaboration Economy. As a global community, Kellogg welcomes and embraces diverse perspectives that together enrich learning. Our vibrancy can be seen throughout our dynamic community:
Kellogg students learn to build strong organizations that drive value creation in markets, harness the architectures of collaboration, deftly navigate between the private and public sectors, and innovate in the marketplace at firms large and small.
Our world-class faculty are recognized thought leaders who’s teaching and cutting-edge research change how the world thinks about complex challenges affecting business and society.
The school’s powerful global alumni network is 60,000-strong, comprised of true Kellogg leaders who lead top organizations.
The Assistant Director, Student Life, is a key liaison between students, student leaders and many facets of the Kellogg experience. This position plays a leadership role in driving the student experience, and student engagement through cohorts, clubs and the Kellogg Student Association (KSA) are the cornerstone experiences that connect students with key learnings of the Kellogg Leaderships Journey and students becoming leaders.
This role drives the creation and execution of the strategy for the cohort experience throughout the student lifecycle. New cohorts matriculate four times a year and are the foundations for the student community at that time. There are several student profiles within each cohort and this position ensures an inclusive experience through their time at Kellogg.
This role also leads strategy, planning and engagement for the evening and weekend student government and the 20+ student clubs/organizations at Kellogg’s Chicago campus. Specific KSA and Club duties include budget management, leader training and development and creating and providing resources for club management.
This position is responsible for the student satisfaction survey execution and analysis several times each academic year. In addition, this role partners with corporate relations, career management, co-curricular initiatives and admissions.
In addition, this role supervises the event coordinator and potential contract roles, and leads the team for personnel enrichment programming. Additional duties as assigned.
This team member must have a great attitude, demonstrate initiative, possess a strong work ethic, is solution oriented, collaborative, and coachable, excel in a fast-paced team environment and strive to provide a first class experience to students, faculty and administration. This position requires a high degree of professionalism, customer service, excellent written and verbal skills as well as the ability to manage multiple priorities. This team member will engage constantly with students, both in person as well as through the use of technology.
Create and implement strategy to further develop the cohort experience throughout the student lifecycle.
Create specialized programming to complement the Kellogg Leadership Journey to build strong relationships and align with Kellogg values such as inclusivity and accountability.
Collaborate with student leadership on annual cross-cohort event to drive further integration among cohort members year over year.
Lead development of targeted communication vehicles and specialized programming across all cohorts.
Provide strategic direction and support for Kellogg Student Association (KSA). The KSA and student clubs are an essential element of the culture of community in the EWMBA program. They are the key differentiation factors for Kellogg in the marketplace.
Actively manage and provide strategic direction and support to student club leaders; develop plan for each club, connect with administration and academic departments, assist in directing execution of club programming, including special events.
Drive KSA and club programming to connect with key learnings of the Kellogg Leadership Journey and enable students to further develop leadership development experiences.
Oversee elections, attend monthly KSA meetings, and meet regularly with each KSA officer to support and facilitate programming for all EWMBA students.
Oversee annual budget process for KSA and clubs.
Meet with each club leadership team monthly.
Maintain and update club/event communications policies and oversee approval process for promotional materials in consultation with Marketing and Communications and the Dean’s Office.
Design and lead implementation of club president leadership training annually, and quarterly professional development programming in partnership with KSA. Set best practices for club management and ensures smooth transitions between club leadership each year.
Partner with Events Coordinator to design methods of accountability for club and administratively led events or programs.
Serves as advisor to student partners (Joint Ventures) and to individual students.
Co-lead of Campus Groups for Student Experience team.
Student Satisfaction Survey and Analysis
Manage intake, midpoint and exit survey distribution each quarter.
Create analysis tools and presentation for discussion with team and senior leadership.
Communicate key satisfaction drivers and opportunities for further improvement.
Student Engagement and Strategic Partnerships
Collaborate with key administration partners to deliver Lavin Bernick speaker series multiple times each quarter.
Partner with Women’s Leadership Initiatives team to create and deliver quarterly women’s programming for EWMBA program.
Drive strategic relationships between corporate relations and student leadership.
Partner with Career Management team to engage student leadership and create and execute student programming. Serve as key contact for OCR, Professional Development and Employer Relations with EWMBA program.
Partner with MSMS administration to create and implement opportunities for intentional integration between MSMS and EWMBA students.
Serve as primary liaison with EWMBA Admissions team. Leverage student experiences as yield opportunities for admitted students. Collaborate on events to coordinate student engagement. Communicate key initiatives between Admissions and Student Life.
Team Management and Collaboration
Supervise one fulltime events coordinator.
Work with student issues and questions; resolve conflicts, assist with student services, counsel and advise.
Serve as lead for student life team enrichment every quarter.
Performs other duties as assigned.
BA Degree or equivalent combination of education and experience.
Two years’ experience in constituent-facing/services environment
Minimum Competencies: (Skills, knowledge, and abilities.)
Excellent verbal, written communication and presentation skills.
Strong attention to detail.
Exceptional inter-personal skills.
Proactive approach to engaging others and solving problems.
Knowledge of systems, web and internet.
Preferred Qualifications: (Education and experience)
Experience in working with graduate students.
Two-Five years professional experience.
Preferred Competencies: (Skills, knowledge, and abilities)
Demonstrated ability to manage and motivate others in a fast-paced, dynamic environment.
Proven ability to multitask and manage competing priorities.
Excellent customer service.
Demonstrated initiative and creativity in approaching tasks.
Strong time management and organization skills.
Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Hiring is contingent upon eligibility to work in the United States.
Internal Number: 36493
About Northwestern University
Northwestern University is a major private research university with 12 academic divisions located on three campuses in Evanston, Chicago, and Education City in Doha, Qatar. We have approximately 2,500 full-time faculty members, 17,000 graduate and undergraduate students, and over 5,700 full and part-time staff. Northwestern University combines innovative teaching and pioneering research in a highly collaborative environment. It provides students and faculty exceptional opportunities for intellectual, personal and professional growth.