This position will have the responsibility to drive and participate in the creation and support of Vendor Relationship Management processes and procedures that will be utilized to govern IT vendors. This individual will be responsible for daily management of the key IT vendors regarding onboarding, offboarding, performance and contract compliance. The Vendor Relationship Management Analyst will foster the maintenance of positive relationships with IT vendors and will partner closely with enterprise wide IT Teams to define and maintain SLA's, KPI's and other performance metrics.
Vendor Relationship Management
Facilitates and maintains relationships between vendors and internal resources, including IT stakeholders and executive leadership
Manage & Govern key components of large IT vendor contracts
Develop and maintain solid working relationships with IT vendors
Manage vendor by providing line of sight to risks, issues and other action items
Provide tracking of deliverables and contractual obligations
Develop and facilitate productive vendor relationship meetings
Support ongoing discussions and negotiations with vendor on behalf of IT and business stakeholders
Establish common goals between key stakeholders and IT vendors
Partner with IT teams to thoroughly understand needs
Mitigate risks/issues raised by teams through effective vendor management practices
Track key performance metrics (delivery, financial, innovation, etc.) of the vendor and share results
Assist IT Teams with ongoing vendor governance activities in performance and financial management
Work with stakeholders in HR, Finance, Sourcing, Security, Legal, etc. to ensure vendor compliance is aligned to their needs
Provide regular updates and status reports
Provide inputs and thought leadership regarding vendor relationship management
Ensures effective communication between the IT organization and each vendor
Develop & implement best practices
Leverage learning across engagement
Required Knowledge and Skills
Strong understanding of technology products and/or services delivered by IT vendors
Ability to work collaboratively with vendors and internal customers to build a framework for strategic vendor relationships
Understanding of best practices and processes used for managing Strategic, Emerging, Tactical and Legacy vendors
Strong ability to communicate with IT and business leaders to understand requirements, expectations and value measurements
Knowledge of contract management, pricing models, service delivery and performance management
EOE, M/F/Disabled, Vet #LI-GK1 #techjob
Internal Number: 2633148
About Rockwell Automation
When you choose Rockwell Automation, you join countless talented employees who have helped us establish our leadership position in the automation industry over the past century.
You join a diverse, inclusive and global community with a passion for innovation. A place where you can partner with great minds and inspiring people. And a corporation backed by the financial strength that drives growth – and career opportunities.
As much as we focus on our customers, we know our employees are key to our success and future. Helping you develop a rewarding career is a top priority. Because when you succeed, we succeed.