Location: Bowling Green, KY Category: Staff Posted On: Wed Jul 17 2019 Job Description:
Internal Search: Only WKU employees currently working in a non-temporary status are eligible to apply.
The Academic Advisor and MP Coordinator at the Western Kentucky University Fort Knox office plays an important role in our students' educational experiences through academic advisement of WKU students through the Fort Knox office and connecting with prospective transfer students both on post and throughout the region. Advisors can be effective in helping students understand the purpose of a university education, explore the expectations and demands of their chosen career path, and initiate a plan in order to graduate and utilize resources for a path in their chosen career. This position works closely with the Regional Campuses advising team and Advising & Career Development Center to provide guidance, support, and encouragement for students at the Fort Knox office, the Elizabethtown/Fort Knox Regional Campus, and surrounding region. As Coordinator of Military Programs, this position serves as the liaison between the Fort Knox US Army Educational Services Officer and WKU. In this role, the Coordinator oversees the daily operations of the Fort Knox office, classroom space, and computer lab, works with the Fort Knox Education Services Center on higher education events and processes, and reports on WKU progress related to the WKU/US Army MOU. The Coordinator works with the Associate Vice President for Extended Learning and Outreach to ensure compliance with the US Army as outlined in MOUs, assists veterans, active duty, and family members in higher education decisions, and works with faculty who deliver academic programs through face-2-face, hybrid, and online delivery methods to students on Fort Knox. Reporting to Associate Vice President for Extended Learning & Outreach, this position will play a vital role as part of the Fort Knox campus team in supporting student and community engagement.
Duties and Responsibilities:
Conduct pre-admission advising for transfer students
Participate in transfer recruitment activities and initiatives
Coordinate/organize/attend recruitment events, and community events
Collaborate with other postsecondary education partners to develop collaborative recruitment activities and marketing initiatives
Assist students in key stages of the admissions, registration, and degree planning
Serve as a liaison between military personnel and WKU personnel.
Collaborate with WKU Admissions and the WKU Registrar's Office.
Collaborate with various Military ACES counselors and Vocational Rehab counselors
Collaborate with departments to identify equivalents for military coursework that transfer into degree programs.
Ensure WKU policies and procedures are in compliance with the Army Continuing Education System (ACES.)
Participates in Association of the United States Army (AUSA).
Assists the AVP of DELO in developing programs, activities, and strategies to engage military personnel in WKU classes, workshops, and educational support services.
Coordinates the delivery of academic and student supports to WKU students at Fort Knox.
Collects, maintains, and analyzes data related to military student recruitment, enrollment, course completion, and graduation.
Serve in an advisory capacity for all WKU Fort Knox campus students (military, civilians, family members, and DoD employees) of which 50% is provided at a distance through phone or e-mail.
Serve as the point of contact to advise and approve all programs university-wide for all students using federal tuition assistance for the GoArmyEd portal, Al portal, and Navy portal.
Ensure students' educational goals are within military VA guidelines.
Assist students in resolving various issues.
Review student communications within both the "Go Army" and Air Institute Education Portals.
Completes Master Advisor Certificate through Academic Advising & Retention Center and actively participate in Campus Advising Network
Assists in development and implementation of communication plans for students at varying stages of the admissions and enrollment funnel
Manages part-time staff
Supports students in test proctoring when needed
Coordinates the Textbooks for Troops Program for students at Fort Knox
Provides cross-training and coverage of other staff as needed
Other duties as assigned
Knowledge and Skills Considered Essential for Success:
Ability to work with diverse populations of students, peers, and public
Ability to work a flexible schedule including early morning, evening and weekend hours
Ability to multitask in a fast-paced environment and be highly organized and adaptable
Ability to work independently, but also work cooperatively within an advisement staff with a learner-centered and service-oriented philosophy
Strong presentation skills with the ability to relate to diverse audiences
Excellent interpersonal skills including listening, communication and teamwork
Demonstrated professional advising experience or equivalent in related field
Demonstrated experience in working on a military post and with students with military backgrounds
Must have a valid driver's license and be able to travel to off-site locations
Working knowledge of basic office software (word processing, e-mail systems, spreadsheets, databases, etc.)
Salary Grade: 107 Salary Range: $30,000 - $40,008
Kentucky state law requires all public institutions of postsecondary education to conduct pre-employment criminal background checks to determine suitability for employment.
Western Kentucky University does not discriminate on the basis of race, color, ethnic origin, national origin, creed, religion, political belief, sex, sexual orientation, gender identity/expression, marital status, age, uniformed services, veteran status, or physical or mental disability in admission to career and technical education programs and/or activities, or employment practices in accordance with Title VI and VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, Revised 1992, and the Americans with Disabilities Act of 1990.
Persons with disabilities, who need reasonable accommodations to participate in the application and/or selection process, should notify the office of Equal Employment Opportunity/Affirmative Action/University ADA Services (EEO) at (270) 745- 5121, a minimum of five working days in advance.
Western Kentucky University (WKU) prepares students of all backgrounds to be productive, engaged, and socially responsible citizen-leaders of a global society. The University provides research, service and lifelong learning opportunities for its students, faculty, and other constituents. WKU enriches the quality of life for those within its reach.