The Information Technology Services (ITS) Application Engineer is one of the major contributors to the specification, design and implementation of software systems at the Golden Gate University. The Application engineer is responsible for supporting the student information systems (SIS) and related application. The Application engineer’s key responsibilities are: analyze the functional and non-functional requirements, create design specifications, code and debug complex software, administer SIS, investigate and troubleshoot critical problem areas and execute corrective action. Additional responsibilities include: implement maintainable design and code using standard practices and tools, investigates new software technologies to meet current and future needs, regular status updates to the related parties.
Essential Duties and Responsibilities: include the following. Other duties may be assigned.
Lead design of new interfaces in and out of Colleague system to integrate Colleague with other enterprise systems such as CRM, Oracle, GGU web site, and others
Evaluate and implement new Ellucian products and technologies
Upgrade of Colleague system to latest technologies including eCommerce, UI web, WebAdvisor and ODS
Lead the implementation architecture for several products related to Student ERP
Consults with business users to gather requirements and provide appropriate solutions
Train business users with new features/technologies related to Ellucian products
Provide technical recommendation
Analyzes and estimates feasibility, costs, time, and compatibility with hardware within Ellucian products
Administration of Colleague application including security
Administration of MS SQL server
Writes and maintains technical specifications
Collaborating with cross functional teams through the full lifecycle of applications
Develop software that complies with coding and security standards; promote consistency, maintainability, quality, agility, and reuse across the system lifecycle.
Build and develop integration testing techniques and solution for ensuring the system’s overall capability of fulfilling business requirements
Supports production deployment and project go-live tasks
Support production system, include troubleshooting, debugging of applications
Ensure that all proposed solutions can be supported by IT Infrastructure and Operations teams
Expert working knowledge of Ellucian Colleague Student Information System including WebAdvisor and ODS reports
Expert working knowledge on Envision programming language with form, batch, and report development
Experience implementing, configuring, customizing and integrating application solutions.
Hands-on experience with Microsoft SQL server administration - SSRS
Expert working knowledge in SQL programming
Excellent written and verbal communication skills
Must have strong analytical and problem solving skills and ability to troubleshoot independently
Must be a quick learner, self-starter, and take ownership of works
Must have a can-do attitude, able to take ownership and do whatever it takes to drive projects to conclusion
A persistent focus on deadlines, flexibility, determination, planning and control aptitude
Working knowledge/experience in shell scripting
Knowledge/experience with Linux and Windows servers
Keeping technologically current and learning new technologies.
Demonstrated understanding and observance of change management and system deployment processes
Education and/or Experience:
Bachelor's degree in computer science or related field is required. Minimum of 5 years of experience in Colleague ERP application. Experience working in a government, non-profit, or higher education environment preferred. A combination of education and experience will be considered.
In applying for a position, candidates sign a consent authorizing a broader inquiry which may include reference checks, a motor vehicle check, and a third party background check.
Golden Gate University is an equal employment opportunity employer. We support inclusive excellence and are committed to creating a safe and welcoming community for all.
University policy prohibits discrimination based on race, color, religion, national origin, ancestry, age, gender, sexual orientation, marital status, medical condition, physical or mental disability, gender stereotyping, and gender identity, taking a protected leave (e.g. family medical or pregnancy leave), or on any other basis protected by applicable laws.
The University has a strong commitment to the principles of diversity and inclusion, and to maintaining working and learning environments that reinforces these practices. The University welcomes and encourages applications from all especially women, minorities, people of color, veterans, persons with disabilities, and members of the LGBTQI community.
EDUCATING PROFESSIONALS SINCE 1901. For more than 110 years, non-profit Golden Gate University (GGU) has been helping adults achieve their professional goals by providing undergraduate and graduate education in Accounting, Law, Taxation, Business and related areas. GGU is California's fourth oldest private university, enrolling 5,000 students and representing more than 68,000 alumni. The university's main campus is located in San Francisco with additional teaching sites in Seattle, Silicon Valley and Los Angeles. In addition to evening and weekend classes, most courses and degrees are offered entirely online.