The Associate Director of Membership and Student Outreach is responsible for growing CCIS study abroad enrollments. This position builds and maintains relationships with U.S. member institutions to support their education abroad offices and grow enrollments through the consortium model. The Associate Director works collaboratively with CCIS sponsors, hosts, and members to assess opportunities for enrollment growth, establish a strategic plan, and implement initiatives with results.
The Associate Director position is an exciting opportunity for a professional that is driven to expand access and opportunity in education abroad, is able to both strategize and implement, enjoys engaging with member institutions and students, and wants to work in a fast-paced environment. The ideal team member is motivated, self-directed, and results-oriented and will embody CCIS’s values and work culture. This position works closely and in collaboration with the Executive Director.
The Associate Director position is based in Washington, D.C., with the possibility of a remote position for the right candidate. This position travels minimally, 2-5 weeks per year. Please see below for benefits, compensation, and how to apply.
Essential Duties and Responsibilities
College & University Member Partnerships (45%)
Develop and implement a strategic plan to serve and support member institutions to grow their study abroad enrollments through the consortium model.
Assess business opportunities, establish goals, and develop strategies to exceed enrollment targets.
Develop a comprehensive understanding of barriers, challenges, and priorities of member institutions to guide our study abroad support efforts.
Support recruitment, create customized advising tools, assist with curriculum integration, and provide creative solutions through the consortium model.
Develop, establish, and maintain relationships with study abroad professionals at member institutions. Communicate and interact with SIOs, administrators, and faculty. Conduct meetings with and present to study abroad offices, academic, and career services staff, as well as administration, primarily through virtual meetings.
Develop and implement strategic member engagement and member retention initiatives.
Oversee member onboarding, trainings, member database, listserv, monthly newsletter, and member social media.
Student Outreach, Marketing, & Support (35%)
Develop and implement a strategic plan to support student outreach. Assist in lead generation, advising, application, and student portal support.
Assess, improve, and manage the student-facing CCIS presence and recruitment activities. Create engaging CCIS student-facing social media, directories and online application listings, and print and electronic brochures.
Maintain up-to-date, relevant, and engaging CCIS study abroad program information in online and print sources, including CCIS website and student application system.
Develop strategies and procedures to ensure a seamless experience between CCIS Central and sponsors.
Implement procedures for collaborative advising, applications, student portal, and student retention initiatives.
Coordinate central messaging systems and email communications.
Manage the CCIS application and student portal.
Work with sponsors and hosts to ensure the application is streamlined, concise, and supports all stakeholders’ needs.
Support sponsors with student portal training, resources, and troubleshooting.
Manage an internal database of CCIS programs to inform online and print content.
Oversee CCIS and program specific student scholarships.
CCIS Annual Conference (15%)
Implement a strategic conference communication plan.
Assist in attendee outreach and recruitment.
Recruit and manage conference sponsorship and exhibitors.
Manage and assist with conference logistics.
Other Duties and Responsibilities (5%)
Represent CCIS in the field and expand consortium awareness through conferences, forums, professional associations, and meetings.
Provide oversight and support to CCIS governance committees.
Perform other duties and functions as aligned with the CCIS strategic plan and as assigned.
Bachelor’s degree and 3+ years related experience; Master’s degree preferred
Experience working in education abroad is required
Experience providing leadership and overseeing multiple projects independently
Management or coordination experience
Experience in outreach, recruitment, or sales with the ability to consistently exceed goals
Knowledge, Skills, and Abilities
Excellent relationship-building skills with a service-oriented approach
Ability to implement and manage projects from start to finish, deadline and detail oriented
High level of competitive drive, self-motivation, initiative, enthusiasm, and flexibility
Knowledge and understanding of the education abroad and higher education landscape, best practices, and trends
Ability to think strategically and problem solve
Ability to strategize, anticipate, and take initiative
Ability to adapt to new technology effectively, including web applications, relational databases, and social media platforms
Comfortable working both independently and in a team
Strong written, verbal, and presentation skills
Ability to manage multiple tasks and prioritize effectively
Ability to network with peers and contacts to seek new relationship opportunities
Additional Salary Information: Competitive salary based on experience. Employer sponsored health, dental, and vision insurance. Employer sponsored life insurance and long-term disability. 5% employer retirement contribution plan after 6 months.
12 days of vacation the first two years, 15 days of vacation after two years, and additional sick leave. 12 observed holidays, holidays falling on an important work day for CCIS will be given as comp time.
About College Consortium for International Studies
The College Consortium for International Studies is committed to providing access and opportunity to high-quality education experiences abroad. We are a partnership of colleges and universities – two and four-year, large and small, public and private, domestic and foreign – that encompass the broad spectrum of international higher education. CCIS members sponsor a variety of programs, notably study abroad programs, which are designed to provide quality and affordable education abroad options for all students.
Recognizing the value of international experiences in fostering global understanding and peaceful cooperation among nations in an increasingly interdependent and rapidly changing world, CCIS is committed to developing international dimensions as an integral part of collegiate education. CCIS works to build collaborative arrangements among institutions who share this commitment, and to facilitate linkages between member institutions and international partners. In all of its programs and activities, CCIS strives for a high level of academic excellence.