Appalachian State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.
Background Check Statement:
Any offer of employment to a successful candidate will be conditioned upon the University's receipt of a satisfactory criminal background report.
Eligibility for Employment:
Proper documentation of identity and eligibility for employment will be required before the hiring process can be completed.
Bachelor's Degree required Master's degree preferred from a regionally accredited institution.
Excellent interpersonal, intercultural, and written communication skills.
Proven ability to work effectively with multiple constituencies and diverse populations.
Demonstrated dedication to the Student Veteran population.
Essential Duties and Responsibilities:
The mission of the Student Veteran Resource Center is to ensure Student Veteran success both inside and outside of the classroom. As a nationally recognized Veteran Friendly Campus it is the purpose of the Program Director to provide a seamless transition for student veterans into the University. This is to ensure their best possible educational outcomes, provide programs, and inform policies based on research and best practices in the field while being an advocate and voice for the unique needs of Student Veterans on the Appalachian campus. The Program Director of Student Veteran Services reports to the Associate Dean of Students.
Serve as the single point-of-contact for Student Veterans attending Appalachian's main campus and on-line education programs.
Coordinate and manage program development, implementation, and outreach in an effort to create a seamless transition to the University for student veterans and increase their access, identification, retention, and success.
Perform outreach to all student veterans offered admittance to Appalachian State (Operation Outreach).
Provide support and direction to the Student Veterans Association as the Advisor.
Create a welcoming and inclusive environment for student veterans within the Student Veteran Resource Center and the University community.
Supervise and manage Student Veteran work-study students within the Student Veteran Resource Center.
Collaborate with Orientation to create orientation programming that is relevant and appropriate for Student Veterans and their families.
Develop and expand Student Veterans activities to facilitate the transition from the military to the campus and Boone community.
Identify and organize workshop opportunities for Student Veterans as a result of needs assessments or self-identification.
Assist the Admissions Office with recruitment efforts for Student Veterans.
Organize Veteran's Week activities with on and off-campus partners.
Oversee the Student Veteran Peer Mentoring Program.
Oversight of a comprehensive VA work study program by directing and monitoring the selection, evaluation and verification of student work study eligibility in accordance with Department of Veterans' Affairs (VA) guidelines.
Ensure the University is in compliance with state and federal regulations by maintaining current and thorough knowledge of Veterans Affairs policies and procedures.
Understand and advise the University on federal, state, and local laws and policies as they pertain to student veterans.
Maintain comprehensive knowledge of academic programs and regulations at Appalachian State, to assist in counseling prospective, incoming and current Student Veterans.
Assist in monitoring Student Veteran academic progress, course enrollment and other reporting requirements in conjunction with the Registrar's Office, and serve as an Early Intervention Specialist for students showing signs of distress.
Manage Student Veteran Services website and social media accounts (Facebook, Instagram, Twitter, RIPL).
Prepare and submit reports to the appropriate federal and state entities as required.
Collaborate with Institutional Research and other campus entities on third-party surveys regarding Student Veterans and Military Affiliated Students.
Manage all funds and resources relating to Student Veteran Services and the Student Veteran Resource Center.
Foster campus inclusion by helping to design and to implement awareness programs that articulate both the benefits of having Student Veterans on campus and the challenges of transitioning Student Veterans into the community ie Green Zone Training.
Serve as a liaison to campus departments to secure support and resources needed to successfully transition Student Veterans to campus.
Advocate for Student Veteran concerns and provide assistance in resolving problems.
Identify and develop active collaborations and partnerships with federal, state, and community agencies to augment the services provided by the University.
Collaborate with campus partners on official military related events (i.e. Memorial Day Recognition, Heroes Day, Veteran’s Day and others as assigned).
Master’s degree from a regionally accredited institution.
Previous military service.
Two years' experience working with Student Veterans or active duty service personnel.
Knowledge of Veterans’ benefits programs.
Knowledge of interaction of Veterans’ education benefits and student financial aid; knowledge of military registry transcript systems.
Knowledge of private & public resources available for Veterans.
Computer knowledge/utilization of Banner student system, DRUPL, SLATE.
Leadership skills that encourage personal growth and academic achievement.
Creative approach to problem solving.
Type of Position: Full Time Position
Work Schedule/Hours: Monday - Friday from 8:00 a.m. - 5:00 p.m, flexibility required
Department: Office of the Dean of Students - 345000
Appalachian State University, located in Boone, North Carolina’s Blue Ridge Mountains, prepares students to lead purposeful lives as engaged global citizens who understand their responsibilities in creating a sustainable future for all. The transformational Appalachian experience promotes a spirit of inclusion that brings people together in inspiring ways to acquire and create knowledge, to grow holistically, to act with passion and determination, and embrace diversity and difference. Appalachian enrolls about 18,000 students, has a low faculty-to-student ratio and offers more than 150 undergraduate and graduate majors. It is one of 16 universities in the University of North Carolina system.