Assistant Director of International Student Services
Experience with SEVP policies, SEVIS database, and serving as a DSO or PDSO.
Previous experience working with multi-cultural and/or international students.
Knowledge of immigration-related laws, Department of Homeland Security and Department of State regulations.
Bachelor’s degree required.
Must be a U.S. citizen or U.S. permanent resident with a valid U.S. passport
Availability to attend outreach events which will include evenings, weekend and possibly travel.
Excellent intercultural communication and presentation skills.
Proficiency in language(s) other than English.
Ability to maintain confidentiality of records and information.
Strong analytical, problem-solving, and organizational skills.
Ability to work effectively as a team member.
Ability to analyze and interpret data, make independent decisions; responsible for decisions.
Working knowledge of Microsoft Office, Goggle suite, and college software.
ABOUT THE JOB
The Center for Student Services contains several student service areas including Financial Aid, International Student Services, Registration and Records, Student Accounts, Operations and our Student Service Representatives. The Center’s goal is to make a positive difference in student’s lives. CSS is committed to cultivating and sustaining a diverse, equitable and inclusive environment.
The Assistant Director of ISS reports to the Registrar and provides training and counseling to international students regarding immigration –related regulations and academic requirements which includes F-1 visa requirements, annual reporting and federal compliance. This position is the PDSO (primary designated school official) for the college’s F-1 SEVIS program. The Assistant Director also works closely with the Registrar and assists with registration related processes for both domestic and international students. These duties include registration, grade processing, student records management, control and security.
The Assistant Director position requires an understanding of and training on Federal, State and College policies regulating academic records, billing, financial wellness, re-enrollment and student success. The Assistant Director will engage in sensitive conversations related to visa compliance, academic success, graduation and options available to international students (CPT and OPT). The Assistant Director provides inclusive and welcoming student service.
ESSENTIAL JOB FUNCTIONS
F-1 Visa and SEVIS Processing (45%)
· Serves as the primary resource for information about the Student & Exchange Visitor Information System (SEVIS) and U.S. visa requirements.
· Serves as Principal Designated School Official (PDSO) for the college’s F-1 program in SEVIS including processing I-20 forms, advising students on visa issues and annual reporting.
· Manages federal reporting deadlines set by SEVIS.
· Keeps up-to-date on all governmental policies and continually reviews college policies and procedures to ensure compliance.
· Responsible for collecting and processing documents and maintaining files on all F-1 visa international students.
· Responsible for responding to the emergency hotline for entry issues.
· Improves and maintains data in the College’s system so that the department is informed of student data that affects their visa status and ensures maximum functionality between the Colleague system and required government reporting systems.
· Assists in maintenance and development of web resources related to international students.
· Maintains data related to international students and assists in the creation and dissemination of quantitative and qualitative reports.
· Counsels students about employment options, timelines and regulatory requirements related to Curricular Practical Training (CPT) and Occupational Practical Training (OPT).
· Provides pre-arrival information and support to incoming international students.
· Provides on-campus employment letters, enrollment verification, and degree certifications for International Students.
Enrollment Management (15%)
· Reviews and evaluates applications for international admission. Reads and reviews documents to determine if a student can be accepted based on the academic and financial standards of the college.
· Outreaches to prospective international students for application completion and document submission.
· Advises international prospects on matters of SEVIS requirements, international admission, scholarships, residence and student life, academics, and transition to college.
· Available to work some weekends and evenings as necessary to accomplish the college’s mission, goals and objectives.
· Participates in committees, task force teams and planning groups as needed.
· Performs additional duties and responsibilities as assigned.
Registration & Records (40%)
· Oversees and processes internships, independent study, permission to take classes outside MMC and CLEP exams to ensure they comply with MMC’s requirements
· Assists with graduation audits for seniors.
· Reviews international F-1 visa students (IS) freshmen files received for completeness in accordance with standards set by AACRAO/ICE/SEVIS (i.e. high school diploma, acceptance letter, scholarship letter, etc.).
· Registers students in study abroad program and works with Financial Aid and Student Accounts to ensure aid and billing are correct.
· Reviews study abroad college transcripts and posts Study Abroad grades upon receipt of study abroad transcript ensuring financial aid credits remain intact.
· Oversees maintenance of matriculation process.
· Assists the Registrar in course scheduling – data input and course updates.
· Directs processing for MMC consortia programs (Hunter/Pace).
· Processes registration and program changes for continuing students and incoming freshmen.
· Assists in grade processing and updating student records.
Marymount Manhattan College is an affirmative action and equal opportunity employer.