GENERAL STATEMENT OF DUTIES: Plans, organizes coordinates and implements a comprehensive approach to the delivery of human services for children youth, adults, seniors and their families. Services areas include: prevention and positive development, community education, health and mental health, basic need assistance, crisis intervention, information and referral, child day care, adult day care, transportation, senior services, social work and counseling.
SUPERVISION RECEIVED: Under the general supervision of the Town Manager.
SUPERVISION EXERCISED: Directly oversees the Directors of Divisions under the Social Service Department.
ESSENTIAL JOB FUNCTIONS: Formulates, develops a comprehensive network of social services for the Town ; acts in an advisory capacity to many Town Committees to represent the local government’s concern and offers guidance while insuring conformance to laws and general policy; determines the needs and kinds of service required by Enfield citizens, establishes necessary goals and objectives and finds financial and administrative solutions (funds and service providers) to satisfy these needs; writes, justifies and researches grants from state, federal and private funding sources; oversees the preparation and administration of the Department’s adopted operating budget; regular and punctual attendance; regularly represents the Social Services Department at variety of meetings and events, both in and outside of regular business hours; ensures community and local government understanding of the social services needs of citizens; serves as the Town government’s liaison to other human services agencies, both public and private; evaluates how other agencies function in order to promote best practices for the town; acts as, or assists in the appointment of, the Municipal Agent for the Elderly for the State of Connecticut Department on Aging; acts as a catalyst in establishing a comprehensive and effective Social Services delivery system for Enfield citizens; responsible for the promotion of safe work practices; oversees personnel matters for the Department; resolves union grievances; responsible for coordinating emergency sheltering efforts during times of crisis.
OTHER JOB FUNCTIONS: Performs related work as required.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to walk, sit and talk or hear. The employee is frequently required to use hands to finger, handle, feel or operate objects, tools or controls; and reach with hands and arms. Must have hand eye coordination necessary to operate computer and other office equipment.
The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, and the ability to adjust focus.
Job requires ability to get in and out of an automobile and ability to move throughout Town buildings and sites.
WORK ENVIRONMENT: The work characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to concentrate on fine detail with some interruption; Needs to attend to task/function for more than 60 minutes at a time; Able to understand and relate to specific ideas, generally several at a time and to understand and relate to theories behind several related concepts. Able to remember task/assignment given to self and others over long periods of time; Exposure to video display terminals on a daily basis; Ability to work under stress from demanding deadlines and changing priorities and conditions; Ability to work independently; Ability to attend numerous night meetings.
The noise level in the work environment is usually quiet.
KNOWLEDGE, SKILL AND ABILITY: Considerable knowledge about the variety of human problems that require societal and institutional responses; extensive knowledge about the profession’s specific skills necessary for the effective provision of services to meet human needs and problems; considerable knowledge about the way in which communities organize institutions to provide services; ability to find out the needs of the community, to energize the available resources and to implement possible solution; broad knowledge of researching, planning and programming community social services; ability to understand the provisions of state and local law; ability to write and interpret grants and to prepare written reports describing the department’s operations and programs to the local government and its citizens; ability and skills in community organization and development; ability and skills in administrative operation and management; knowledge of non-profit operations; Thorough knowledge of and experience with methods, principles and practices related to social work and human services administration. Considerable knowledge of the principals and practices of public administration as applied to a municipal Social Services Department; Ability to train, organize, supervise and evaluate the work of employees consistent with the Town’s quality service goals and development of cost-effective, customer-friendly service delivery. Considerable ability to understand municipal operations and budgetary impacts; Considerable ability to meet and deal effectively with public officials, employees and the general public; Considerable ability to communicate effectively both orally and in writing; Considerable ability and experience to make decisions on resource allocations and programs in an environment of limited resources and competing needs; Good ability to operate data and word processing equipment and computer terminals to access, process and retrieve information contained in file records and computer databases.
EXPERIENCE AND TRAINING: A Master’s Degree in Social Work, Human Services or related field and not less than five (5) years of progressively responsible human services experience of which four (4) years must have been in a supervisory capacity, or any equivalent combination of experience and training including a minimum of five (5) years human services experience which provides a demonstrated ability to perform the functions of the position. .
This job description is not, nor is it intended to be, a complete statement of all duties, functions and responsibilities that comprise this position. Effective 11-16-2015
35 hour workweek*
Closing Date: Until Filled
*May be expected to work in excess of 35 hours, as necessary, to fulfill and maintain the workload of the department.
-Cover letter and resume must accompany application-
The Human Resources Department provides reasonable accommodation to persons with disabilities in accordance with the Americans with Disabilities Act (ADA). If you need an accommodation in the application process, please contact the Human Resources Department. EOE/AA/M/F
Internal Number: 40010001-4
About Town of Enfield
The Town of Enfield Department of Social Services provides need based services to the community in order to sustain or improve the quality of life, with respect and appreciation for human and cultural differences.