For the right candidate, this position can be worked remotely from anywhere in the US or Canada
Proactively works with the customer to make product and solution recommendations to maximize Rockwell Automation's opportunity to win process control system orders (including technical clarification, control system cost/ performance evaluation, technical trends, legacy system migration considerations, proof of concept, configuration testing, and application assistance.)
Supports and can take the lead in technical planning and prioritization of activities which will generate greatest value for the customer and Rockwell Automation
Provides process control expertise and technology training to share and propagate Rockwell's process automation solution & technology with Market Access partners which include distributors, System Integrators, EPC's, OEM's.
Supports marketing programs for process solutions business promotion in North America (trade show, road show, customer forum & seminar and related external & internal company marketing events)
Responsible for process automation technology sharing and global project coordination: communications of technical implementation issues, project notification and tracking, OEM coordination and/or conversion and customer support plan development.
Provides technical consulting for key process applications and projects during all project stages including but not limited to standards development, FAT, commissioning and troubleshooting for key process application issues.
Supports customers with development of engineering standards, methods and guidelines related to the application of Rockwell Automation's process technologies.
Spearheads the exchange of best practices with the customer as well as provides feedback from application experience inside Rockwell Automation while safeguarding proprietary information.
Develops and executes proper complementary training of customer personnel on features / benefits, capabilities, performance, and applications specific to his/her application.
Understands market and control system trends and provides insight into the actions the business must take to capitalize on these trends.
Works with Commercial Engineers to create product demonstrations and proof of concepts (POCs) that highlight a particular set of features.
Writes application notes that present a technical solution for special application requirements and assists in the coordination of information with local Sales personnel regarding application notes, product quality concerns, product updates and application specific training.
Provides support to internal and external beta sites for new products and systems.
Participates in product specification meetings with marketing personnel to champion customer requirements.
Ensures through familiarity with company policies and procedures. Appropriately applies policies and procedures in compliance with government laws. Policies and procedures include, but not limited to: Standards of Business Conduct, Intellectual Property, Control Environment, Information Protection, ISO 9000 & 14000, government regulations (e.g. health, safety, quality and environmental).
EOE, M/F/Disabled, Vet #LI-MR1 #techjob
Internal Number: 2645892
About Rockwell Automation
When you choose Rockwell Automation, you join countless talented employees who have helped us establish our leadership position in the automation industry over the past century.
You join a diverse, inclusive and global community with a passion for innovation. A place where you can partner with great minds and inspiring people. And a corporation backed by the financial strength that drives growth – and career opportunities.
As much as we focus on our customers, we know our employees are key to our success and future. Helping you develop a rewarding career is a top priority. Because when you succeed, we succeed.