As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world. UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. All of which has allowed the UW to be nationally recognized as a "Great College to Work For" for five consecutive years. We are pleased to open a Programs Operations Specialist position in UW Study Abroad, within the organization of the Office of Global Affairs. The working title for this position is Faculty-led Program Coordinator. This position provides administrative support for the faculty-led program team and manages a portfolio of UW faculty-led programs under the general direction of the Associate Director. It involves extensive work with UW Study Abroad staff and some work with UW faculty and staff. This position's duties are focused on faculty-led program operations, management, and outreach. The University of Washington (UW) is proud to be one of the nation's premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoy outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.The Office of Global Affairs (OGA) is a catalyst and a hub for all things global at the UW, connecting the diverse internal and external networks of scholars, students, and community leaders engaged with international issues. OGA's major activities include:oInitiating and supporting scholarly research on global issues across campus units and departments, disseminating information about relevant faculty expertise, funding opportunities, and institutional ties abroad.oProviding a portal through which external stakeholders - including business leaders, representatives of local, regional, and national government, NGO activists, international alumni, and ethnic and cultural affinity communities - can learn about and participate in campus activities and resources.oServing as a central guide and resource for developing and successfully implementing study abroad program, collaboration with international scholars, the conduct of global research, and the design and nurturing of foreign institutional partnerships.oSupporting UW community members in planning and carrying out UW's international scholarship and business in a safe, productive manner. To facilitate these functions, OGA has five main areas of responsibility: administration of study abroad and exchanges; support for international research; oversight of UW's centers and offices abroad; management of UW international relations and protocols; and coordination of strategic initiatives in the key areas of global health, global environment, global technology, global development challenges, and global cultural change.In order to effectively manage aspects of faculty-led programs, the program operations specialist must keep track of numerous moving timelines at once. This person must have the expertise and ability to:oTrack a high volume of time-sensitive program-related tasks;oWork closely with numerous staff members to manage study abroad programs;oAnticipate the needs of UW Study Abroad staff and program directors as they plan these study abroad programs;oUse technology effectively and efficiently to manage and disseminate information to students, staff, and faculty;oProvide on-going support to faculty and students before, during, and after programs with regard to financial, administrative, and programmatic matters;oUse good personal judgment and knowledge of UW systems, processes and rules/regulations to ensure that programs are of a high academic quality and are in compliance with UW best practices and policies. Able to lead and make decisions independently with some mentorship and direction from the supervisor;oGuide faculty in addressing program challenges and student emergencies in country, sometimes after hours or on weekends. When necessary (and in compliance with FERPA regulations), communicate with a student's emergency contacts regarding issues abroad;oForm positive, productive relationships with UW Study Abroad staffers, UW departments, faculty and staff, partner institutions, and worldwide contacts in order to advance the UW's international programs;oDevelop systems to accommodate the high number of programs and volume of work;oDiplomatically address problems with program leadership and students.The position will work closely with the Faculty-led Program Team to assist with the facilitation of study abroad programs, as well as managing aspects of program operations. It entails working with all UW Study Abroad staff collaboratively -- before, during, and after the particular study abroad program period. The ideal candidate must be pro-active, able to work without close supervision, an effective planner, and highly organized.Duties & Responsibilities(50%)-Program Administration: assist the Faculty-led Program Team, which facilitates programs serving approximately 1,700 students and nearly 100 faculty annually. Duties include but are not limited to: Independently manage all aspects of a portfolio of faculty-led programs from start to finish, including but not limited to: proposal review, budget development, program marketing and recruitment, program evaluation, and credit reporting. Advise faculty, academic departments and administrative units on program operations, program processes, and both UW and UW Study Abroad specific policies; Facilitate the review process for UW faculty-led program proposals; coordinate the review of programs for student health, risk and safety issues, and budget sustainability; Attend student pre-departure orientations for the faculty-led programs that the position manages; Be available for student advising for the faculty-led programs that the position manages.(35%)-Other Program Operations Duties: under the supervision of the Associate Director, the Program Operations Specialist will be actively involved in the following: Provide administrative support to the faculty-led program managers: preparation of documents, brochures, and other duties as assigned; Assist with the implementation of new UW policies and procedures; Coordinate and assist with faculty/student orientations and workshops; Provide assistance to faculty and staff to ensure programs' compliance with state and federal laws, UW policies and procedures, and NAFSA/FORUM best practices; Develop promotional materials including brochures, posters, and web pages used to advertise and market study abroad options to students; Manage specific projects for the Faculty-led Team; Support other operational and/or administrative duties as assigned.(15%)-General office duties Assist with outreach and orientation - student pre-departure orientation, outreach events, the annual Study Abroad Fair; Serve on one or more office-wide working groups; Other duties as assigned.Requirements Bachelor's Degree and experience in international education or related field. Experience studying or working abroad.Desired Experience managing and running complex international and/or national study programs. Experience in academic course development, program development, and program assessment. Experience with Terra Dotta and Wordpress website content management. Study abroad or travel experience. Demonstrated public speaking skills.Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.BenefitsAs a UW employee, you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here.Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Workforce Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select "Apply to this position". Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your "My Jobs" page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.