Southern Oregon University is a welcoming community committed to inclusive excellence and the celebration of diversity. Without diversity, our educational process is diminished. Working together in support of our commitment to diversity, we strengthen and enrich our role as learners, educators and members of a tightly connected global community. We encourage those who share in our commitment to diversity, to join our community and we expect all our employees to demonstrate an ability and desire to create an inclusive campus community.
Department: Disability Resources
Salary/Rate: $2,431/mo @ 1.0FTE
The Disability Resources office collaborates with the university community to increase awareness, remove barriers, and promote an inclusive environment for students with disabilities. The Disability Support Specialist will provide administrative support for all aspects of exam and classroom support, including exam accommodation services, coordination of lecture note-taking services, collaboration with Facilities Maintenance and Planning to place accessible classroom furniture for individual students, and assist with representing the department during registration and orientation and preview days. The position draws on a skill set that comprises database operations, nuanced interpersonal communication, policy implementation, student development, and ability to provide effective consumer service and support in a fast-paced environment with occasional high stress.
Minimum Classification Qualifications:
Two years of general clerical experience. One year of which included typing, word processing, or other experience generating documents; OR An Associate’s degree in Office Occupations or Office Technology; OR Graduation from a private school of business with a Certificate in Office Occupations or Office Technology and one year of general clerical experience.
College courses in Office Occupations or Office Technology will substitute for the required experience on a year-for-year basis.
Bachelor's degree in human service, social sciences, communication, education, or related field.
Experience with student services in a post-secondary setting.
Experience in the provision of testing accommodations and its associated technology.
Knowledge of the applicable policies and procedures governing areas related to the responsibilities of the job.
Demonstrated experience with disability accommodation administration databases, such as Accessible Information Management
All Listed Duties:
Administration of accommodated exams for Southern Oregon University at the Ashland, Higher Education Center, and for distance education students. Uses independent judgment and action in explaining testing procedures to students and faculty, serving as liaison between them as needed, and organizing and scheduling testing times and dates. Serves as proctor for exams and maintains test security and integrity. Ensures availability of any required assistive technology for accommodated exams. Trains, schedules, and monitors readers, scribes, or proctors as needed for accommodated exams.
Answers inquiries from students, faculty, staff, and the public regarding Disability Resources and campus departments and programs. Schedules appointments for appropriate Disability Resources staff. Routes inquiries to appropriate personnel or departments. Handles check-out and check-in of accommodation-related equipment with students.
Assists students in following procedures necessary to gain accommodations, including learning how to use accommodation database. Uses judgment in determining when student concerns are urgent and require immediate escalation to other staff.
Coordinates student participation in note taking accommodations, including matching note takers with appropriate classes, monitoring completion and quality of notes, and providing note takers in good standing with the appropriate rewards.
Assists with maintenance of Disability Resources website. Maintains confidential records of student accommodations. Implements seating and room accommodations, as requested by students, in cooperation with Facilities.
Special Instructions to Applicants:
Must be willing to travel and attend training programs off-site for occasional professional development.
Must be able to work additional hours and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis.
Must be able to successfully pass a pre-employment background check.
Under the provisions of the Fair Labor Standards Act (FLSA): -Position classifications defined as
Internal Number: 8087
About Southern Oregon University
SOU provides career-focused, comprehensive educational experiences to over 6,200 students. Along with an emphasis on student success and intellectual growth, SOU is committed to diversity, inclusion and sustainability. Theoretical and experiential learning programs provide quality, innovative experiences for students. At SOU, students build strong community connections through internships, mentorships, field studies, capstone projects, volunteer opportunities and civic engagement.