50%--Section Supervisory Duties • These duties include the recruitment, hire, transfer, suspension, promotion, discharge, rewarding, coaching and disciplining, and delegation of job duties of ADP1 technicians and Executive Office and Administration Specialists. Other supervisory duties such as orienting, training, managing ongoing competency and procedure proficiency, and performance reviews of staff is also required. • This position acts as the Equipment Manager for the section, which serves to: maintain laboratory equipment performance by establishing quality standards; develop operations, quality, and troubleshooting procedures; ensure staff compliance; certify instrument performance; arrange equipment replacement, service, and repair. • This position acts Document Manager for the section (duties explained above). • This position is responsible for active participation in the VDL Quality Assurance Program. This includes handling all QA/QC issues within the section by conducting investigations of laboratory non-conformances to include root cause analysis and corrective or preventive action, and meeting with other Section Heads to work through VDL-wide QA/QC issues to develop process improvement plans. • This position is responsible for maintaining laboratory supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies. • This position is responsible for maintaining fast functioning IT capabilities, to include: identifying information needs and problems; maintaining Laboratory Information Management System (LIMS), recommending improvements, establishing priorities, testing, writing user manuals, training employees, and maintaining security and confidentiality. • This position is responsible for managing an open line of communication with lab staff; by holding weekly meetings to discuss VDL and CVM updates, changes in policy and lab procedures, upcoming events, fielding HR questions, and managing internal conflict resolution. • This position maintains laboratory productivity by monitoring workload of functional areas, identifying peak and slack periods, and making operational or staffing adjustment. • This position implements new programs, methods, instrumentation, and procedures by investigating alternatives, preparing proposals, and monitoring progress. • This position completes operational requirements by scheduling and assigning employees; following up on work results. • This position is responsible for maintaining professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. • Coordinates with the Molecular Diagnostic Laboratory about staff shared for sample processing.
20%- Diagnostic Sample Processing Daily sample receipt, sorting, processing, and routing to other labs within the VDL for further diagnostic testing. Diagnostic samples of all kinds are sent to the VDL for testing and they all must be funneled through Lab Receiving (LR) for initial sorting, processing, and accessioning. This requires extensive knowledge of all tests offered at the VDL and collaborating diagnostic labs, as well as what the acceptable sample types are for each test. Samples are unpacked and evaluated for viability (temperature deviation, spillage or leakage, broken tubes or primary containers, etc). The submission forms are checked to verify test requests, appropriate sample type for the test requested, billing and owner information, etc. Constant communication between LR staff and submitting clinics occurs regarding inconsistencies, questions or clarification on submission of samples. Once samples are verified, they are logged into LIMS (Laboratory Information Management System) and given a unique identification number so that the samples can be tracked as they are routed throughout the VDL. Necessary internal documents are filled out and samples are routed to the correct internal laboratories for testing. All samples must be routed through LR for traceability and to ensure only samples and submission forms that are viable and clearly labeled with testing instructions are filtered through. Every lab at the VDL relies on LR to get them their samples promptly and accurately, as most testing is done same day. LR is under heavy time demands from each lab within the VDL for sample receipt, so work flow must be fast and efficient. After initial intake samples then undergo secondary processing which requires centrifugation, vortexing, aliquoting, secondary labeling, and dilution and reagent calculations.
10%- Shipping The VDL outsources a number of diagnostic testing to other laboratories, both nationally and internationally. This position is required to attend training for and maintain certification in Category A & B Infectious Substance and Dry Ice Shipping. Diagnostic samples are shipped out daily and it is imperative that the proper shipping regulations and guidelines are being followed. These guidelines are complex and are subject to hefty fines if they are not followed precisely. These guidelines include state, federal, and international regulations on appropriate shipping material, labels, markers, weight restrictions, pressure allowances, and dry ice regulations. This also includes filling out a large number of government and agency documents for customs approval and clearance. A clear understanding of various couriers and their individual guidelines is also required, as some couriers will not ship certain specimen types, will not service certain countries, or they require differing documents. Shipping diagnostic specimens also requires a number of different permits (through the USDA, CDC, FWS, etc) depending on if the sample is infectious, hazardous, pathogenic, etc. This position works with other universities and organizations to obtain the necessary permits so that samples can be shipped in compliance with these guidelines. Because all LR staff are required to take the required shipping training and we run our own shipping software, many researchers, pathologists, and staff outside of the VDL rely on LR staff to ship samples for them so that they don't have to invest time and money into the training and software requirements. This position coordinates with these outside researchers to make sure they supply us with the necessary paperwork, billing information, documentation, and sample preparation so that we can ship their samples for them. None of this time and work is billed back to these researchers.
20%-Permit Program Manager This position manages all of the USDA and CDC Import Permits for the VDL as well as multiple researchers throughout the CVM. These permits are required by federal and organizational guidelines in order for clients (both nationally and internationally) to ship us their diagnostic samples for testing. Obtaining these permits is tedious, as there are many exceptions and rules pertaining to what each country and state is allowed to ship (sample type, animal derivative, infectious, live or killed cultures, country of origin, quantity, etc). Obtaining these permits requires this position to schedule a federal agency to come on site to perform an audit of our facilities, schedule all follow up inspections, and complete other verification documents (such as floor and room schematics, and equipment make & model numbers). This position works with pathologists and staff requesting permit creations, amendments, and renewals. Most of these permits are obtained via the USDA/APHIS/NAHLN federal website which requires yearly training and authorization to access. This position also catalogs and maintains all permits on multiple shared systems (Q-Pulse, internal shared drive, USDA e-Permits, NAHLN). Because the VDL does a large volume of shipping and permit management, many non-VDL researchers are also relying on this position to obtain shipping permits for their research samples. This entails working with them closely to identify what it is they want to ship and receive, and to what country/state, filling out and submitting all permit applications and additional documentation required by the federal agencies (CDC, USDA/APHIS, FWS, etc), and paying for all application and permit maintenance charges.
All required qualifications must be documented on application materails.
Required Qualifications: BA/BS with at least 5 years of experience or a combination of related education and work experience to equal 9 years.
Internal Number: 333140
About University of Minnesota, Twin Cities
The University of Minnesota, founded in the belief that all people are enriched by understanding, is dedicated to the advancement of learning and the search for truth; to the sharing of this knowledge through education for a diverse community; and to the application of this knowledge to benefit the people of the state, the nation, and the world.