The Chief Operating Officer is a key member of BREC’s senior leadership team, reporting directly to the Superintendent. This Chief Operating Officer has overall strategic and operational responsibility for the management, direction and coordination of administrative and financial activities of the following areas: Communications, Information Technology, and Development ensuring proficient operations of the organization including performance measures and project management. This position enhances internal organization processes around both internal functionality and customer facing technology, public relations, marketing programs and special events to maximize partnership engagement ensuring organizational effectiveness to advance the organizational goals. This position is also responsible for continuous communication and coordination with the Superintendent, Chief Legal Officer and other senior staff to ensure that goals and objectives align with BREC’s mission and strategic plan. The incumbent in this position must exercise considerable initiative and independent judgment and will be involved in all aspects of the agency to include decision making recommendations concerning project development, processing procedures, personnel and customer service.
Essential Functions and Duties:
Provides overall oversight and management of department operations for communications, information technology and development.
Assists in the development of the agency-wide annual operating budget; reviews departmental budget requests for inclusion in the Superintendent’s recommendation to the Commission.
Ensures compliance with all legal and procedural requirements.
Oversees an ongoing process to measure benefits, value and costs of all technology projects, marketing initiatives, partnerships, sponsorships, etc.
Oversees the development of enterprise systems agency-wide.
Provides oversight and management of all marketing and public relations matters including the development of the agency-wide marketing plan, advertisements of events and programs, sponsorship, and media relations in accordance with best practices and agency policies and procedures.
Develops an agency wide vision for electronic access to information and government services and oversees the development of strategies for internet, intranet and e-government business applications.
Provides active leadership in the identification, solicitation, cultivation, and stewardship of agency partners, to include individuals, business and governmental entities, corporations, and foundations for the support of BREC programs.
Formulates and executes short-term and long-term strategic plans to include specific and measurable targets for assigned areas regarding definite development goals, prospect management, and stewardship activities.
Determines goals, objectives and priorities; evaluates progress toward achieving the agency goals; evaluates staffing levels, resource availability and service demands, and allocates resources to optimize budgeted funds.
Facilitates problem solving at all levels in the organization; works with department heads and senior management to ensure effective coordination and cooperation among departments; coordinates the continuous review of interdepartmental processes for quality control and improvement; responds to inquiries from the public regarding issues unresolved at the departmental level.
Works closely with the superintendent, executive team, and department directors on their particular needs.
Attends all meetings of the Commission; and supervises the department directors in communications and information technology in addition to the development manager that briefs the Commission on pending agenda items and other Commission issues; responds to inquiries and provides Commissioners with information on the status of agency operations and projects; provides analysis as needed to assist the Superintendent and Commission to make informed policy decisions;
Performs financial and managerial analyses for the Superintendent and Commission, as required by the Superintendent pertaining to agency operations and programs; evaluates data and makes recommendations based on findings; prepares financial reports and projections; and makes necessary presentations to the Superintendent and, as needed, to the Commission and other interested parties.
Serves as lead negotiator representing the agency’s position; conducts costing analysis in preparation for contract negotiations; drafts responses to grievances in consultation with Superintendent.
Assists the Superintendent with strategic and long-range planning for the agency; participates in planning efforts at the local and regional level; keeps the Superintendent apprised of developments at the state and federal level that impact the agency; monitors pending legislation for impact on the agency; oversees compliance with new legislation.
Represents the Superintendent and the Commission at various meetings, functions, and events; serves as a liaison to various civic and governmental organizations and committees, task-forces, boards, and commissions; confers regularly with officials from other municipalities, chambers of commerce, authorities, and commissions; provides information about agency operations; participates in discussions and decisions and keeps the Superintendent apprised of such activities.
Coordinates special projects for the agency, including the planning, design, implementation, and evaluation of projects, management studies, introduction of new programs, and various professional services: defines the scope of the project; identifies and ensures proper allocation of financial and materials committed to the project; formulates solutions and resolves problems; facilitates implementation of the project; and provides administrative support to the project as needed.
Conducts internal and external surveys, feasibility studies, internal audits, performance measures and other best business management practices to ensure efficient and effective business operations.
Other duties as assigned by the Superintendent.
This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties as requested by his or her supervisor.
Education Required: Graduation from an accredited 4-year college or university- Bachelor’s degree)
Preferred Education: Master’s degree in business or related field
Area of Study (major) Required: Specialization in business administration, business management, recreation or park management or master’s degree in Business Management or Political Science, or Public Administration or a closely related field is preferred.
Licensing and Certification(s) Required: Valid Driver’s License in good standing is required. Must be able to obtain a Louisiana driver’s license within 60 days of hire.
Years Relevant Work Experience Required: Minimum eight to ten years of related experience with at least (5) years of experience at an executive leadership level or equivalent; preferably with a well-organized park and recreation system or in a government or non-profit organization or any combination of education and experience which provides the applicant with the knowledge, skills, and abilities required to perform the job.
BREC operates public park and recreation facilities and programs throughout East Baton Rouge Parish, Louisiana, USA. This award-winning agency is a member of NRPA (The National Recreation and Park Association) and has been nationally accredited and recognized as one of America's premier recreation and park departments. BREC maintains 184 parks that feature a wide variety of quality facilities with family-oriented leisure activities for all ages and population groups.www.brec.org