Scientific Experts (SEs) are individuals who are noted for their expertise in a therapeutic area and as a result have special needs for in-depth and cutting edge information, because they design and implement novel research and educate colleagues and students. The Medical Science Liaison (MSL) program is specifically designed to meet these needs through a field-based group of medical professionals with deep content knowledge about specific disease states, Lilly and competitor compounds and current issues in the therapeutic areas they represent. MSLs recognize and communicate feedback and insights of strategic importance from their interactions with SEs, to better inform Lilly's strategic direction for research and commercialization. By facilitating scientific exchange between industry and the scientific community, MSLs have the opportunity to shape the future of healthcare by providing needed information that addresses important clinical and scientific questions.
Maintain and effectively communicate deep scientific knowledge
MSLs are required to engage in continuous learning to maintain the highest level of technical expertise within the therapeutic area they represent. This will enable the MSL to answer deep scientific questions and valued by their customers based on peer-credible knowledge and expertise. As a result, the MSL is a reliable, trusted, resource of unbiased, accurate, up-to-date, medical and scientific knowledge requested and desired by their customers.
Excel at customer engagement and support medical/scientific information needs of scientific experts
MSLs will spend the majority of their time field based and customer facing engaging in mutually beneficial 2-way dialogues with SEs. Through the application of emotional intelligence and a deep understanding of their customers, MSLs will act as one of the primary interfaces between Lilly's medical division and SEs to deliver the best in class customer experiences. Core to the role is answering customer questions by providing deep and advanced disease state and product information. Additionally, MSLs connect SEs with other Lilly resources or internal business partners as appropriate and identify possible collaboration opportunities.
Strategic vision and leadership
MSLs synthesize complex data and effectively communicate meaningful clinical insights and unanswered customer questions they receive from SEs to Lilly medical and cross-functional teams. They use creative problem solving skills and utilize internal resources effectively to execute upon solutions. MSLs use a principle based decision-making approach to make decisions independently or escalate them appropriately. They cultivate internal networks and collaborate effectively across functions with an active contribution to medical planning and strategy in the affiliate.
MSLs are expected to demonstrate strategic analysis, planning, and prioritization to maximize efficiency. They will implement and evaluate a strategic territory plan-prioritizing core MSL activity and take personal accountability for results.
The MSL will execute the role in a compliant manner, adhering to all governing internal and external requirements, procedures, and laws, demonstrating good judgement at all times.
Internal Number: 52593
About Eli Lilly & Company
Company Overview At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 39,000 employees worldwide work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.