Under moderate supervision, responsible for consulting with business units and/or Lines of Business to identify learning needs and provide appropriate solutions by designing, developing, and administering a variety of Learning and Development programs.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Helps create and administer Learning and Development (L&D) training programs in three key areas; Learning Resources, Content and Curriculum Development, or Learning Operations. Coordinates with department for collaboration to ensure effective outcomes.
Consults with business unit or LOB partners to identify learning and development needs and makes recommendations of appropriate solutions that meet organizational learning demands.
Develops and updates training materials, programs, curriculums and collections within both CBRE and the Client, GSK LMS as needed. May facilitate these updates as needed.
Manages communication and marketing plans for new courses and training updates within the department and the share point site.
Ensures all new content creation is aligned with LMS governance guidelines in both CBRE and GSK LMS Systems.
Uses the learning dashboard for training analytics and standard learning metrics to evaluate learning effectiveness that help drive team initiatives. Familiar with BI or Tableau.
Partners with subject matter experts (SMEs) to identify and/or develop content and design training material, if needed. Recommends appropriate solutions and delivery methods to optimize knowledge transfer.
State instructional end goals and create content that matches them
Researches learning industry trends, methodologies, and best practices and integrates those into professional practice.
Develops sound relationships with business partners, managers, client and trainers.
Performs other duties as assigned.
No formal supervisory responsibilities in this position. May provide informal assistance such as technical guidance, and/or training to coworkers. May coordinate and assign tasks to co-workers within a work unit and/or project.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
Bachelor's degree (BA/BS) from 4-year college or university in human resources/training and development/communication or related field required. Minimum of 2-3 years of experience.
Knowledge of principles and methods for curriculum and training design, teaching, and instruction for individuals and groups
3-5 years of Training & Development Experience Technical Knowledge of Learning Management Systems with at least 1 year of instructional design work experience at least 1 year of Adobe Captivate and/or Camtasia
CERTIFICATES and/or LICENSES
Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. Ability to provide excellent internal and external customer service. Strong interpersonal skills. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to work effectively with key employees, top management, and client groups to take desired action.
Requires knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, and conduct basic financial analysis.
Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires intermediate analytical and quantitative skills.
OTHER SKILLS and/or ABILITIES
Intermediate skills with Microsoft Office Suite. Proficient in use of company's Learning Management System (LMS). Must work well under pressure with proactive approach including managing multiple deadlines and changing project scope/direction. Proficiency in Learning Success Factors, company's Learning Management System (LMS) and share point. Experience in visual design skills (Dreamweaver, Photoshop, Illustrator) and ability to storyboard.
SCOPE OF RESPONSIBILITY
Decisions made with understanding of procedures and company policies to achieve set results and deadlines. Responsible for setting own project deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.
Internal Number: 19035665
With broader and deeper capabilities than any other company, CBRE is the leading full-service real estate services and investment organization in the world.
CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2017 revenues of $14.2 billion and more than 80,000 employees (excluding affiliate offices). CBRE has been included in the Fortune 500 since 2008, ranking #214 in 2017. It also has been voted the industry’s top brand by the Lipsey Company for 17 consecutive years, and has been named one of Fortune’s “Most Admired Companies” in the real estate sector for six years in a row. Its shares trade on the New York Stock Exchange under the symbol “CBRE.”
CBRE offers a broad range of integrated services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.