The Program Coordinator in Transition and Academic Growth (TAG) within the Office of Student Academic Success (OSAS) is responsible for leading unit ambassadors and specialty engagement groups involved in planning, communication and advocacy with OnCourse, the university’s Student Success Platform for all currently enrolled undergraduate students and monitoring students in transition up to 36 months of their last semester enrollment. Serves as a support in the development of coordinated care networks across all six Ohio State campuses. Partners with the Program Manager for OnCourse to collaborate with the Assistant Director for Academic Advising, the UIA Fellow, and the Data Specialist & App Support with providing primary oversight and coordination of Ohio State’s support of the OnCourse technology solution. Assists the Program Manager with the development, implementation and maintenance of the OnCourse 'Train the Trainer' program, which includes identification of in-unit trainers. Supports a cohesive web presence for OnCourse, through the OnCourse.osu.edu website, coordinating with OAA IT and OCIO, as appropriate. Coordinates the management of access, roles, and permissions. Escalates major issues and concerns to the Program Manager, Assistant Director of Academic Advising and UIA Fellow for EAB to identify resolutions, as necessary. Monitors usage and compliance with guidelines and best practices. Provides support with the assessment of implementation consistency, to ensure open communication and updates to the governance group and executive sponsors, so they can to address issues of culture change. Monitors the impact of the platform on success of various student populations. Supports documentation creation and maintenance. Completes special projects and other duties as assigned. This is a three-year term position.
The Ohio State University Office of Student Academic Success is an equal opportunity employer committed to building and maintaining a diverse community to reflect human diversity and to improve opportunities for all. Individual differences and diversity is celebrated at The Ohio State University and we welcome all to apply.
Bachelor’s degree or equivalent combination of education and experience is required. Excellent written and verbal communication skills are required.
Master’s degree. 2-3 years of experience working in higher education is preferred.
Target Salary: $21.63 - $24.04 Hourly
Job Category: Administrative and Professional
Job Appointment (FTE%):
The Ohio State University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or identity, national origin, disability status, and protected veteran status.
The Ohio State University is a dynamic community of diverse resources, where opportunity thrives and where individuals transform themselves and the world. Founded in 1870, Ohio State is a world-class public research university and the leading comprehensive teaching and research institution in the state of Ohio. With more than 63,000 students (including 57,000 in Columbus), the Wexner Medical Center, 14 colleges, 80 centers and 175 majors, the university offers its students tremendous breadth and depth of opportunity in the liberal arts, the sciences and the professions.