Small Business Card is one of the fastest growing businesses within Capital One. That growth is powered by our highly skilled underwriting team that makes account decisions for our most valuable clients. We are seeking a leader with deep commercial underwriting experience to be the Head of Small Business Card Underwriting. This leader will be responsible for overseeing the underwriting and credit approval process and direct the underwriting team in their role of analyzing, assessing and mitigating risks on new as well as existing credit lines. This leader will oversee the community of practice of underwriters, establishing a clear credit career track, creating a recruiting pipeline for underwriters, and fostering a culture of continuous skills development and high associate engagement.
We are seeking a leader that brings a proven track record managing a commercial underwriting team along with a passion to rapidly innovate in a fast growing environment. This role will have accountability for all aspects of the underwriting team, including decision policies, well-managed execution, and talent management for the team of 30-50 underwriters. In addition, this role will have accountability for maintaining portfolio quality by overseeing new line decisions as well as account management strategies.
Directly manage a team of 30-50 underwriters and supporting leadership, including recruiting and talent mgt. responsibilities
Oversee and be accountable for credit decision quality principles and performance
Build and disseminate underwriting best practices
Comply with established monitoring standards
Schedule and conduct periodic portfolio and industry reviews
Identify of emerging problems within the portfolio
Identify structural enhancements to improve credit and reduce risk exposure
Drive improvements to underwriting techniques, loan approval policies, and portfolio management processes
Partner with Sales to ensure high rigor in the end to end credit request processes
Partner with Credit Risk Management to ensure decisions are within risk tolerances
Maintaining a strong working knowledge of the bank, its customers, loan portfolio, competitive environment, economic trends and policies
Bachelor’s Degree or military experience
At least 10 years experience in Commercial loan underwriting or Small Business loan underwriting
At least 7 years directly managing Commercial underwriting talent or Small Business underwriting talent
Bachelor’s Degree in Finance or Accounting
MBA or Master’s degree
CPA or other professional accounting certification
10+ years directly managing Commercial underwriting talent or Small Business underwriting talent
15+ years experience in Commercial loan underwriting or Small Business loan underwriting
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Employer will assist with relocation costs.
Internal Number: R66657
About Capital One
At Capital One, we don’t only think big things—we do big things. We were the first company to develop and offer mass customization and personalization of credit card products, and we have been innovating relentlessly ever since. Today, we are a nationally recognized brand, a top 10 bank, and a scientific laboratory on a journey to become a leading high-tech company and digital innovator touching over 65 million customer accounts. Founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One has grown to $22 billion in revenue in just over 20 years.
Our associates flourish in our open culture where a meritocracy of ideas and harnessing collective wisdom trump titles and hierarchy. We proudly bring together associates with diverse perspectives, backgrounds, and experiences in an environment where they can challenge the status quo and reimagine money to inspire life.