Berkeley Lab's Information Technology Division has an opening for a Part Time Administrative Assistant II.
The IT Division maintains the Salesforce Customer Relationship Management (CRM) system to enhance engagement for internal business managers to manage external partnerships with a range of government, community, and private sector businesses, to support scientific research at Berkeley Lab. We are about to embark on a major upgrade from Salesforce Classic to Lightning, this new modern user interface not only looks new, but it is more flexible and dynamic than the original classic layout.
We are seeking part-time administrative professional to support multiple aspects of Salesforce, business analytics, and customer and training support including; change management activities, documentation/data entry and program planning and scheduling. We are also embarking on a pilot program to determine a business development assistant program.
What You Will Do:
Apply specialized knowledge and experience to provide customer-oriented administrative support for the Salesforce CRM.
Collaborate with internal stakeholders to execute change management activities, documentation and program planning.
Create and maintain Salesforce training materials and coordinate/schedule user trainings.
Update data records, and respond to end users and customization requests.
Assist users with maintaining clean data for reporting to gather metrics.
Assist with data and training projects as they arise.
What is Required:
A minimum of four years of specialized administrative experience in a high technology environment. Some college level business courses preferred.
Strong analytical skills with the ability to analyze and troubleshoot moderately complex problems and recommend solutions.
Ability to maintain a high level of productivity, manage multiple competing priorities, and work effectively under pressure.
Experience collaborating with researchers and/or other stakeholders in data intensive environments to determine needs and content.
Ability to use the advanced features of word processing, spreadsheets, databases, and graphics software.
Salesforce experience is a plus.
Working knowledge of modern web technologies and cloud computing is preferred.
This is a temporary 9 month limited appointment with the possibility of renewal based upon satisfactory job performance, continuing availability of funds and ongoing operational needs. Cannot exceed 900 hours within a rolling 12-month period.
Part-time, approximately 20 hours/week, non-exempt (hourly paid) from overtime.
This position is represented by a union for collective bargaining purposes.
Salary will be determined based on range by collective bargaining agreement.
This position may be subject to a background check. Any convictions will be evaluated to determine if they directly relate to the responsibilities and requirements of the position. Having a conviction history will not automatically disqualify an applicant from being considered for employment.
Work will be primarily performed at Lawrence Berkeley National Lab, 1 Cyclotron Road, Berkeley, CA.
Learn About Us:
Berkeley Lab (LBNL) addresses the world's most urgent scientific challenges by advancing sustainable energy, protecting human health, creating new materials, and revealing the origin and fate of the universe. Founded in 1931, Berkeley Lab's scientific expertise has been recognized with 13 Nobel prizes. The University of California manages Berkeley Lab for the U.S. Department of Energy's Office of Science.
Working at Berkeley Lab has many rewards including a competitive compensation program, excellent health and welfare programs, a retirement program that is second to none, and outstanding development opportunities. To view information about the many rewards that are offered at Berkeley Lab- Click Here.
Equal Employment Opportunity: Berkeley Lab is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. Berkeley Lab is in compliance with the Pay Transparency Nondiscrimination Provision under 41 CFR 60-1.4. Click here to view the poster and supplement: "Equal Employment Opportunity is the Law."
Lawrence Berkeley National Laboratory encourages applications from women, minorities, veterans, and other underrepresented groups presently considering scientific research careers.
Internal Number: 88353
About Lawrence Berkeley National Laboratory
In the world of science, Lawrence Berkeley National Laboratory (Berkeley Lab) is synonymous with excellence. Thirteen scientists associated with Berkeley Lab have won the Nobel Prize. Fifty-seven Lab scientists are members of the National Academy of Sciences (NAS), one of the highest honors for a scientist in the United States. Thirteen of our scientists have won the National Medal of Science, our nation's highest award for lifetime achievement in fields of scientific research. Eighteen of our engineers have been elected to the National Academy of Engineering, and three of our scientists have been elected into the Institute of Medicine. In addition, Berkeley Lab has trained thousands of university science and engineering students who are advancing technological innovations across the nation and around the world. Berkeley Lab is a member of the national laboratory system supported by the U.S. Department of Energy through its Office of Science. It is managed by the University of California (UC) and is charged with conducting unclassified research across a wide range of scientific disciplines. Located on a 200-acre site in the hills above the UC Berkeley campus that offers spectacular... views of the San Francisco Bay, Berkeley Lab employs approximately 4,200 scientists, engineers, support staff and students. Its budget for 2011 is $735 million, with an additional $101 million in funding from the American Recovery and Reinvestment Act, for a total of $836 million. A recent study estimates the Laboratory's overall economic impact through direct, indirect and induced spending on the nine counties that make up the San Francisco Bay Area to be nearly $700 million annually. The Lab was also responsible for creating 5,600 jobs locally and 12,000 nationally. The overall economic impact on the national economy is estimated at $1.6 billion a year. Technologies developed at Berkeley Lab have generated billions of dollars in revenues, and thousands of jobs. Savings as a result of Berkeley Lab developments in lighting and windows, and other energy-efficient technologies, have also been in the billions of dollars. Berkeley Lab was founded in 1931 by Ernest Orlando Lawrence, a UC Berkeley physicist who won the 1939 Nobel Prize in physics for his invention of the cyclotron, a circular particle accelerator that opened the door to high-energy physics. It was Lawrence's belief that scientific research is best done through teams of individuals with different fields of expertise, working together. His teamwork concept is a Berkeley Lab legacy that continues today.