Department:: Enrollment Processing and Financial Aid
Minimum Annual or Hourly Rate: $63,000
Provides leadership and oversight of financial aid staff, including creating and maintaining office policies and procedures. Directly supervises office staff and manages the daily processing of federal, state, and institutional financial aid programs. Ensures compliance, office automation, and collaboration with various entities internal and external to the University. Ensures that the current office work-flow is efficient and promotes productivity.
Bachelor's degree and five years of progressive financial aid experience and experience with financial aid software.
Self-starter and works independently with minimal direction or oversight.
Supervisory experience and a strong commitment to the delivery of high-quality work and meeting the needs of Wright State University students, faculty, and staff is required.
Must be innovative and willing to make changes to operations when necessary.
Seven to ten years of professional experience in financial aid.
Extensive Banner Financial Aid experience.
Essential Functions and percent of time::
40% Leadership, supervision, and management
Serves as a part of the financial aid leadership team, including goal setting and strategic planning.
Assists the director with financial aid modeling. Awarding financial aid strategically within a budget by forecasting and monitoring expenditures.
Supervises classified and unclassified staff and manages the daily processing of approximately $110,000,000 in federal, state and institutional financial aid programs. This includes pre and post award procedures.
Supervises all student employees.
Coordinates processes with BSOM (School of Medicine) Financial Aid Manager to ensure compliance and department goals are met.
Ensures compliance with regulations provided by governing agencies.
Database administrator for all federal programs.
Independently evaluates new and innovative ways to improve processing, communication and overall performance of the department. Presents to director for review. Implements, manages and trains staff on all approved innovations.
Serves as director in the director's absence.
35% Compliance, training, and data analysis
Creates and maintains office policies and procedures. At a minimum, must be reviewed and updated annually.
Ensures policies and procedures are documented and stored in accordance with the Office of Financial Aid record retention policy.
Works with the director to assess risks and internal controls by identifying areas of non-compliance. Identifies weaknesses, inefficiencies and operational issues.
Provides daily support and trouble-shooting assistance for Office of Financial Aid staff and other Banner Financial Aid module users.
Works with end users to identify business needs and to plan and design enhanced functionality of existing applications in use by Financial Aid.
Develops and conducts user training and communications regarding changes, enhancements, and updates to the various policies and procedures.
Ability to communicate how financial aid policies and procedures impact and integrate with others, internal and external to the university.
Creates reports using SQL (select query language) to assist end users in maintaining data integrity and for performing data audits.
Analyzes data to assist the director in developing a strategic plan and to ensure processes are in line with the overall goals of the university.
Wright State University, an equal opportunity/affirmative action employer, is committed to an inclusive environment and strongly encourages applications from minorities, females, veterans and individuals with disabilities.
Typical office environment, fast-paced office during peak processing times, occasional evening and weekend hours are required during peak processing times. Must be able to handle high stress during peak processing times.
To preserve the safety and security of the campus community and to maintain the integrity of university operations, it is the policy of Wright State University before making an employment offer conduct various background checks, such as a criminal record, credit history when job related and/or education verifications. Additionally, an administrative review shall be conducted whenever the university learns that an employee is charged with or convicted of a crime (except for minor vehicle violations). Frequently asked questions related to background checks may be found on the Human resources website at http://www.wright.edu/human-resources.
Effective July 1, 2017, per Policy 7230 Wright State University is tobacco-free. Tobacco use, including the sale, advertising sampling and distribution of tobacco products and tobacco related items is prohibited in all university facilities, on all university owned or leased grounds, university owned or operated residence halls and apartments, and at all university sponsored events regardless of location. Tobacco use is also prohibited in all university vehicles or on any equipment owned, leased or operated by Wright State University. This policy applies to anyone on campus including students, faculty, staff, visitors, consultants, vendors, patients, volunteers, and contractor employees.
Wright State University serves nearly 18,000 students and offers more than 230 undergraduate, graduate, doctoral, and professional degree programs through eight colleges and three schools. Located in the city of Fairborn in Greene County, Ohio, Wright State is conveniently situated adjacent to Wright-Patterson Air Force Base and is less than 10 miles from downtown Dayton. One of our eight colleges, Wright State University–Lake Campus, is a university-operated regional campus on the shores of Grand Lake St. Marys in Celina, Ohio. The Wright State alumni community is more than 109,000 strong. For more information please visit www.wright.edu.