The Director, Commercial IT engages and partners with cross functional business teams to understand Commercial business needs and translate them into technology solutions. The candidate should be well versed in Pharma Commercial business operations activities, an expert in Veeva CRM/Salesforce.com functionality and will collaborate closely with Commercial Operations, Sales, IT Operations and Marketing. The position will report to the Senior Director, Commercial IT.
Business Relationship Management: Establish trusted relationships with key stakeholders in Commercial business functions.
Service and Delivery Leader: Design and drive technology solutions that deliver Commercial business outcomes. Maintain technology roadmap that aligns to Commercial business strategy. Own and maintain the IT budget for assigned platforms. Develop business cases for large technology initiatives.
Team Leadership: Lead delivery team responsible to gathering detailed requirements, managing the initiative and developing the technology solution.
Establish and Lead Governance: Lead technology governance processes and meetings, working with cross functional stakeholders to gain alignment. Drive prioritization of the established backlog of business outcome requests. Chair and present at regular Commercial business meetings.
Subject Matter Expert and Innovation Leader: Serve as the SME for Veeva CRM throughout the organization. Maintain awareness of CRM industry trends. dentify opportunities for business process and technology efficiencies
Vendor Management: Lead vendor and partner evaluation, selection, and management.
Minimum of a Bachelors degree is required.
Minimum 7 years experience in IT is required
Minimum 5 years experience in the Commercial IT domain, understanding Commercial Operations processes.
3 years of Veeva CRM, CLM, Approved Email, Engage, and Multi-Channel related work experience.
Experience with Master Data Management in the Pharma / HCP area a plus
Minimum 1 year of Veeva Vault experience is preferred.
Must have an understanding of systems development lifecycle deployment methodologies including Agile.
Must have strong analytical and problem solving skills.
Must have proficiency using Microsoft Office (Excel, Word, PowerPoint, Visio) at advanced level.
Ability to communicate effectively with all levels of the organization.
Up to 10% travel is required based upon business needs.
At Otsuka, we defy limitation, so that others can too.
We have an unwavering belief in doing more. In transcending expectations. In going above and beyondunder any circumstancesfor patients, families, providers, and for each other. Its this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day. We believe that the bigger the challenge, the bigger the opportunity. We are doing everything in our power to live up to our mission of creating new products for better health worldwide in two important therapeutic categories: neuroscience and nephrology.
Our culture is rooted in our Japanese heritage and almost 100-year history. Otsuka-people live by the core principles of Jissho the achievement, completion, and discovery of truth; and Sozosei pursuing that which only Otsuka is capable of delivering. We approach our business and overcome challenges through perseverance, unconventional thinking and humility. Learn more about Otsuka Pharmaceutical Company on its global website at http://www.otsuka.co.jp/en . Learn more about Otsuka in the U.S. at www.otsuka-us.com .
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At Otsuka, our people are passionate about developing and delivering original products as part of a global holistic commitment to better health and well-being. We have two core businesses dedicated to achieving our goals: a pharmaceutical business and a nutraceutical business. The pharmaceutical business develops and markets products for the diagnosis and treatment of disease in the following areas: central nervous system, oncology, gastroenterology, ophthalmology and cardiovascular. The nutraceutical business is dedicated to maintaining and improving health through the use of foods and beverages that provide extra health benefits in addition to their basic nutritional value. Since the beginning, nearly 100 years ago, the Otsuka family sought to develop products that stood out from the crowd, by traveling down the paths of discovery where others were less likely to tread.
We believe our culture and our people are the differentiators that empower us to produce breakthrough results. This is what makes us a big venture company that takes risks and focuses on unmet medical needs in order to develop new and better therapeutic compounds. We harness the extraordinary cr...eative and innovative abilities of our people to solve problems differently, and to persevere until they find answers. We are in this for the long-haul. Otsuka is a highly ethical company. We adhere to the highest standards in how we develop and deliver our products, and in how we treat our most valuable assets: Otsuka-people. We encourage them to follow their dreams, as turning dreams into reality is at the core of everything we do. It paves the way ahead to achieve our shared purpose: impacting on human health to help people live better lives.