Primary Purpose: Reporting to the Vice President for Technology, the Director of Business Architecture is to provide leadership in the development of business models, people, processes, organizational change, and strategic investments toward achieving targeted business outcomes.
The Director of Business Architecture will partner with university senior leaders and staff and provide executive decision support, portfolio planning, and governance, and develop business process improvement roadmaps to support the institution's mission and vision. They will be adept at influencing change in the organization through leadership and relationship skills.
The Director of Business Architecture ensures effective evaluation, development, testing and deployment of business changes. In coordination with peers, the Director is responsible for applying existing, new, and emerging technologies to new and evolving business and operating models. The role must be able to understand, monetize and operationalize new technologies that are valuable to the business, including business capabilities, business requirements and workflow.
Essential Functions: 1. Works with university stakeholders, external and internal to Pacific Technology, facilitating the assessment of their business processes, related requirements, and systems to achieve business efficiencies and outcomes.
2. Serves as a bridge, facilitating effective collaboration and communications between business and technical stakeholders to synchronize business capabilities and the technology strategy and roadmap.
3. Collaboratively create, assess for efficiency and effectiveness, and socialize As Is end-to-end business process and operations models for assigned customers.
4. Collaborate in the development of efficient and effective To Be models and the corresponding strategic roadmap of initiatives necessary for divisions/departments to achieve targeted business outcomes. Examples include strategic planning, risk models, process models, business capability modeling, and journey maps.
5. Assists leadership with defining the future technology landscape at Pacific by considering business outcomes, service delivery goals, strategy, and relevant technologies.
6. In collaboration with the AVP for Technology Architecture, creates, maintains, and communicates business architectural standards.
7. Coordinates the design of business architecture services, activities, processes, and resources to ensure the consistent and effective deployment of new services, or changes to existing services.
8. Identify business process, operational, and integration risks that could impact services.
9. Manages business architecture and business analyst resources and budget to ensure timely delivery of business architecture services.
10. Identify, track, prioritize and assess technology trends as they relate to the higher education industry.
11. Maintain in-depth knowledge of the organizations technologies and architectures.
12. Implements metrics and targets to measure progress.
13. Manages multiple tasks and responsibilities in high-pressure environments; and excels at pinpointing and resolving problems in early project stages to avoid cost/time impacts.
14. Other duties as assigned
Bachelors Degree required.
Ten (10) years experience in Information Technology, with five (5) years of demonstrated business experience with thorough knowledge of business analysis, process improvement, business transformation, and/or business strategy development within complex organizations and business environments.
Experience using business architecture tools and techniques, including strategic planning, risk models, process models, business capability modeling, and journey maps.
Experience using industry best practices and tools for project execution and management including the development of project plans and resource plans.
Preferred Qualifications: Skills/Knowledge and Expertise:
Demonstrated leadership and collaborative capabilities. Experience working effectively to build relationships with individuals at the highest levels, such as institutional officers and academic leaders, trustees, and community leaders.
Exceptional skills in organization, problem identification, analytical, and logical decision-making.
Extensive knowledge of business process planning, operations, design and deployment.
Exceptional ability to adapt to rapidly changing technology and apply it to business needs.
Exceptional ability to establish and maintain a high level of customer trust and confidence.
Excellent verbal and written communications skills with both internal and external constituents, including the ability to create and deliver clear, powerful and concise presentations and proposals.
Broad knowledge of current and emerging technologies, technology directions, and strategic application to institutional needs, including the ability to differentiate between a relevant trend and hype.
Sufficient lengths of tenure at prior employers to have built meaningful relationships and had an impact.
Working knowledge of service delivery principles and practices in an IT Infrastructure Library (ITIL) framework.
Budget planning, financial management and resource management skills.
Positive attitude, proven ability to work successfully with diverse populations and demonstrated commitment to promote and enhance diversity and inclusion.
Physical Requirements: The physical demands described here are representative but not definitive of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requires extended periods of sitting and repetitive hand/wrist motion while using computer keyboard and phone. Occasional standing, walking, climbing stairs, bending, stooping and reaching. Occasional lifting up to 25 pounds.
Work Environment/Work Week/Travel: Work is primarily performed in a standard office environment and during standard business hours. May require additional time as business or critical timelines demand. Travel required locally and to off-site campuses.
Valid drivers license required. Incumbent must also be able to meet the Universitys fleet rules and be eligible to drive for University business. The University and its insurance carrier reserves the right to exclude applicants based on their driving record.
Hiring Range: Commensurate with experience, exempt
Background Check Statement: Applicants who are selected as final possible candidates must pass a criminal background check.
Drawing on its rich legacy as the oldest chartered university in California, Pacific is a student-focused, comprehensive educational institution that produces outstanding graduates prepared for personal and professional success. Our student body thrives in Pacific's small classes and dynamic cultural environment, while our distinguished alumni are transforming their communities every day.
University of the Pacific is a nationally ranked university with a long tradition of dedicated teaching, small class sizes, practical experience and vibrant residential life. The breathtaking main campus in Stockton, California is home to seven schools and colleges, with more than 80 majors and programs of study. Pacific also has the McGeorge School of Law in Sacramento and the Arthur A. Dugoni School of Dentistry in San Francisco. Total university enrollment is nearly 7,000, with 3,757 undergraduates in an average class size of 19 and a student/faculty ratio of 14:1. Eighty-seven percent of students come from California, with 35 other states and 25 foreign countries also represented.