The Director is a twelve-month position responsible for the planning, organization and direction of a comprehensive Residence Life program, for collaborative efforts with various offices to provide educational and social programming, and for the development and supervision of the operations budget and the general supervision of all professional and student staff in the Department. Salem State University manages five residential communities and an upper-class apartment style complex with an annual budget of more than $20 million. The Director manages a comprehensive residential curriculum to promote student engagement and create community. Additionally, this person maintains effective and responsive outreach, care, and critical incident/crisis response processes. A significant amount of collaboration with campus partners such as Admissions, Facilities, First Year Experience and Counseling and Health Services is involved.
Duties and Responsibilities:
BUDGET AND FISCAL
Responsible for budget preparation, budget administration, budget contract, and other matters related to the residence facilities.
Develop statistical comparative analysis in support of approved and projected housing operation plans in achieving desired goals.
Establish and maintain a statistical reporting system depicting residence hall occupancy, design capacity and develop strategic targets and rate increase recommendations to senior leadership.
Provide direction and supervision to the professional and support staff to include an Associate Director of Residence Life, Assistant Director of Residence Life, an Administrative Assistant, and indirect supervision of the remaining 10 professional staff within Residence Life.
Oversees the selection of professional staff, evaluate department personnel and makes recommendations for appointment and other personnel actions.
Ensure a fair and developmental campus-wide Resident Assistant selection process.
Supervises the scheduling of residence staff to insure professional coverage of the residence halls.
Trains and evaluates professional and paraprofessional staff.
RESIDENCE LIFE ENVIRONMENT
Promotes maximum participation in Residence Life meetings and programs. Implements a residential curriculum for programming which fosters the personal and educational growth of residents.
Collaborates with other departments at the university to provide program initiatives and services to resident students.
Conducts assessment activities based on learning outcomes to evaluate residential life programs and services.
In collaboration with Community Standards, provides for the security of and maintains discipline within the residence facilities.
Oversees and develops the Faculty-in-Residence program, theme housing and living/learning communities.
Promotes, monitors, and reports on the retention and engagement of residents living on campus.
Serves in a profession al on-call duty rotation, also being available for response to crisis and emergency on an on-going basis.
Create and advance relationships with students, legal guardians, key partners, businesses, and community stakeholders; maintain open dialogue to promote and gain support for initiatives and respond to escalated housing related issues.
FACILITIES AND OPERATIONS
Collaborates with the Facilities Department to ensure the maintenance and successful operation of the residence facilities
Works with facilities management in making recommendations for the purchase of furnishings and equipment. Implements controls to minimize unnecessary/unreasonable hall damages and vandalism.
Collaborates with summer/conferencing to ensure seamless transition of housing operations.
Supervises campus-wide housing/room assignments and coordinates communication for move-in, room assignments/changes, and other frequently asked questions.
Responsible for the opening and closing procedures for the residence halls, room assignments, damage assessments and hall orientation.
Assists as a liaison between the university and Massachusetts State College Building Authority on housing matters.
Prepares various publications about residential life for internal and external audiences as needed.
Presents at new student orientation and other admissions events to promote residential living on campus.
Investigates and responds to concerns, conflicts and complaints from students, parents, and other members of the university community to support a comfortable and safe campus environment
Participates in the Division leadership group and must be a visionary and highly collaborative leader with the ability to facilitate organizational change to adapt to the changing needs of students.
Academic credentials and/or experience suitable to fulfill the responsibilities of the position. Master’s degree in related field required.
A minimum of five (5) years of leadership and supervision of full-time staff and experience in Residence Life or related student affairs position.
Knowledge of higher education principles, practices and procedures and college organization.
Knowledge of structure, practices and procedures of college student governance.
Thorough knowledge of student personnel administration with particular emphasis on residence hall operations and student activities planning.
Ability to communicate and work effectively with professional, classified and student staff.
Professional competence as evidence by professional advancement and achievement and publications.
Knowledge and experience in all facets of the position as described in the duties of the job description.
Salem State University complies with the Americans with Disabilities Act (ADA) to provide reasonable accommodation to qualified applicants and employees with disabilities.
Office activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and interaction with computer equipment; occasional bending, reaching, lifting, pushing and pulling up to 5-10 pounds.
Ability to work a flexible schedule according to departmental needs, which may include occasional evenings and weekends.
Special Instructions to Applicants:
Please apply online and attach resume and cover letter.
Employment is contingent upon a completed background and CORI check satisfactory to the university. Internal candidates are not subject to background check.
EEO Statement: Salem State University is an equal opportunity/affirmative action employer. Persons of color, women and persons with disabilities are strongly urged to apply.
Please Note: If there is no application deadline associated with a position, it may come down at any time. Once a posting is removed, additional applications will not be accepted.
Salem State University, located just 15 miles north of Boston, is one of the largest state universities in the Commonwealth of Massachusetts, and an important partner in the economic, cultural and intellectual vitality of the greater north-of-Boston region. Situated in the historic seacoast town of Salem, Massachusetts, Salem State provides a diverse community of learners a high quality, student-centered education; one that prepares them to contribute responsibly and creatively to a global society.