Binghamton University Health and Counseling Services is seeking two full-time 10 month renewable positions for Treatment Coordinator/Case Manager, who will help reduce the impact of mental illness or emotional distress on students' academic and personal pursuits through treatment coordination with campus and community resources. The Treatment Coordinators will help facilitate student access to and utilization of university and/or community resources, particularly clinical treatment resources. The Treatment Coordinators will also provide selected clinical service, primarily in the following areas: access/intake, assessment, crisis response, bridging care toward other services, and brief individual counseling. The positions will occasionally involve consultation or outreach outside of core business hours. All clinical staff positions involve some administrative duties and roles.
Duties are as follows:
Assist in continuity of care for students evaluated and/or admitted to psychiatric hospital or emergency facilities. Coordinate flow of information, mandated assessment timing and scheduling, and non-mandated clinical follow-up appointments for post-hospital care.
Assist students in the off-campus treatment referral process with guidance on issues such as insurance, transportation, selecting a therapist, and knowing what to expect from initial meetings. Advocate for students as appropriate in helping them access services. Assist in analyzing student insurance benefits, financial resources, and support systems as related to their ability to access community resources.
Ensure and track Students of Concern with mental health issues in terms of their interface with Health and Counseling. Follow up with students as needed to maximize treatment continuity and to leave the door open for students who choose not to continue care.
Communicate with community providers and agencies to expand and maintain referral networks and relationships. Assist in improving internal and external referral processes. Maintain an existing database of referral resources and services in the local community, including low cost providers. Assist in on-campus referral processes as needed and maintain strong relationships with on-campus partners, particularly the Case Management team in the Office of Dean of Students (DOS).
Assist in tracking students referred to the community and communicate with them as needed about continuity of care (whether they completed the referral, quality of care from various providers, etc.). Assist in tracking and communicating with students on the UCC wait list.
May assist in Health Service psychiatric treatment coordination needs such as navigating insurance problems, assisting with therapy referrals that are initiated by psychiatric providers, medication pre-authorizations, and assisting with care needs that emerge from primary healthcare.
Provide clinical service, primarily in the following areas: access/intake, triage, assessment, crisis response, bridging care toward other services, and brief individual counseling.
May communicate with certain identified high risk or chronic mentally ill students for case management services such as brief check-ins, management of medication and insurance problems, referrals to campus resources, or guidance/advocacy in navigating university systems.
Master's degree required in a relevant field, with relevant experience in a mental health setting
Licensed or license eligible (i.e., meeting all criteria for licensure except supervision hours and/or licensing exam; or licensed in another state with clearly comparable licensing requirements)
Demonstrated skill and experience in case management
Organizational and computer skills to effectively maintain a tracking system
Ability to handle a busy caseload in a dynamic environment, and help prioritize and manage multiple clients and situations as part of an interdisciplinary team
Demonstrated competency in crisis consultation or intervention and working with collateral parties within complex systems
Collaborative spirit of warmth, flexibility, acceptance, and respect for students and colleagues. Team oriented and "user friendly" for students and campus constituents
Multicultural awareness, knowledge, responsiveness, and commitment in serving a diverse student population
Ability to handle spontaneous work demands while undertaking projects that require advance planning
Availability and willingness to participate in occasional evening or weekend activities
Interest and experience with developmental and mental health needs of college students
Experience with assessment, triage, crisis intervention, and/or brief counseling in mental health settings
Offers of employment may be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials.
Binghamton University is a tobacco-free campus.
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at firstname.lastname@example.org
Equal Opportunity/Affirmative Action Employer The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.
As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here.
Internal Number: 117209
About Binghamton University
Binghamton University is a world-class institution that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character — shaped by outstanding academics, facilities and community life — promotes extraordinary student success.
Binghamton merges rigorous academics, distinguished faculty and state-of-the-art facilities to engage and challenge its 17,000 students. The high-achieving Binghamton student body also represents a great diversity of life experiences, from first-generation college-goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration and community service.